Angel Brodin

Operations Associate

New York, New York, United States10 yrs 6 mos experience

Highly Stable

Key Highlights

Led successful ChatGPT Enterprise deployments.
Developed a Workflow Consulting playbook.
Advised major clients on AI and fraud prevention.

Stackforce AI infers this person is a SaaS Customer Success and Consulting expert.

Contact

Skills

Core Skills

Go-to-market StrategyCustomer SuccessProduct MarketingSales StrategyConsultingMachine LearningE-commerce

Other Skills

Stakeholder ManagementWorkflow AnalysisSales EngineeringREST APIsMachine Learning AlgorithmsPaymentsFraud PreventionSolution SellingEatingProblem SolvingProduct DemonstrationBusiness ConsultingEnablementCustomer SupportDatadog

Experience

10 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

1 yr 7 mos

Current Experience

Openai

2 roles

GTM - Strategic Success Engineer

Promoted

Dec 2025 – Present · 5 mos · New York, NY · On-site

I partner with OpenAI’s largest strategic digital native customers to reimagine how their teams work, how they build and ship products, and how they deploy AI-native experiences for hundreds of millions of users worldwide.

Go-to-Market StrategyCustomer Success

GTM - Engagement Manager

Oct 2024 – Dec 2025 · 1 yr 2 mos · New York, NY · On-site

Led ChatGPT Enterprise deployments, enabling 120,000+ users at 94.5% activation rate (highest activation rate Q2/Q3/Q4 globally).

Customer SuccessProduct Marketing

Outreach

4 roles

Sr. Strategic Customer Success Engineer

Promoted

Nov 2023 – Oct 2024 · 11 mos · Seattle, Washington, United States

Post-sales Technical Consultant advising Outreach's largest strategic clients in partnership with CSMs (e.g. Zoom, Cisco, Snowflake, Adobe, SAP, Twilio, AT&T, DocuSign, Verizon) on revenue transformation strategies. Developed, launched, and piloted a Workflow Consulting playbook, collaborated with Product Marketing Leadership to build Outreach’s Value Selling Framework. Relaunched AAPI ERG. President's Club FY25 recipient.

Customer SuccessConsulting

Enterprise Customer Success Engineer

Apr 2023 – Nov 2023 · 7 mos · Seattle, Washington, United States

Commercial Customer Success Engineer

Feb 2022 – Apr 2023 · 1 yr 2 mos · Seattle, Washington, United States

Commercial Customer Success Manager

Jan 2021 – Jan 2022 · 1 yr · Seattle, Washington, United States

Ekata, a mastercard company

3 roles

Enterprise Account Executive - Marketplace and eCommerce

Jun 2020 – Jan 2021 · 7 mos · On-site

Advised global merchants and marketplaces on AI/machine-learning model APIs for real-time decisioning to combat payment fraud. Diversity, Equity, and Inclusivity Committee Founding Chair.
Select Clients: Alibaba / Alipay, Ticketmaster / LiveNation, Grubhub, Seatgeek, Instacart, Dick’s Sporting Goods, Cashstar/Blackhawk Network
Formerly Whitepages Pro, B2B business spun out as Ekata in 2019, acquired by Mastercard in 2021.

REST APIsMachine Learning AlgorithmsMachine LearningPaymentsE-CommerceFraud Prevention+1

Senior Account Manager

Jan 2020 – Jun 2020 · 5 mos · On-site

Account Manager

May 2019 – Jan 2020 · 8 mos · On-site

Valant

Customer Success Manager

Mar 2017 – May 2019 · 2 yrs 2 mos · Seattle, Washington

Advised enterprise behavioral health practices on maximizing SaaS and EHR platforms to support patient-centered outcomes.

Univar solutions

Industry Sales

Oct 2015 – Mar 2017 · 1 yr 5 mos · Greater Seattle Area

HI&I (household, industrial, and institutional) chemicals

University of washington - school of medicine

Research Assistant

Jan 2013 – Jan 2015 · 2 yrs · Greater Seattle Area

Conducted molecular biology research exploring the mechanisms of ubiquitination using the model organism caenorhabditis elegans. This work was part of a multi-lab collaboration in the Miller Lab (http://depts.washington.edu/gasgenes)