ANSHUL CHAUDHARY

Operations Associate

Bengaluru, Karnataka, India10 yrs 8 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • 12 years of experience in business analytics and program management.
  • Expert in fraud investigations and risk management.
  • Bilingual support in French enhancing stakeholder communication.
Stackforce AI infers this person is a Business Program Manager with expertise in fraud management and operational excellence.

Contact

Skills

Core Skills

Project ManagementCustomer Service ManagementMlopsFraud Investigations

Other Skills

Cost, Budget & Resource OptimizationPerformance EnhancementAnomaly DetectionData ValidationContractual AgreementsBusiness AgilityBusiness AcumenPresentation SkillsBusiness Process DesignBig Picture ViewChange ManagementKey Account Relationship BuildingKey Client RelationshipsProduct OptimizationSales Operations

About

I am a proactive and achievement-oriented professional with 12 years of experience in business nuances, process gaps, complexities & key success metrics, business analytics, technology and having owned business roles in fraud investigations, advertisement moderation, program management, operational excellence, budget management, capacity planning, outsourcing, governance mechanisms across multiple products, geographies; business domains. I have experience in coordinating with internal/ external stakeholders (across Product, Operations, Policy, Engineering & Sales Driving SVP-Team Level Programs) for effective execution of projects by applying & adhering to procedures & service standards for business excellence. Skillful in identifying process flows & enhancing systems through various improvement projects (Six Sigma) with an aim to augment process efficiencies, operational & quality improvisation and reduce risks.

Experience

10 yrs 8 mos
Total Experience
4 yrs 4 mos
Average Tenure
1 yr 11 mos
Current Experience

Microsoft

Business Program Manager - Direct Licensing

Jul 2024Present · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

Project ManagementCustomer Service Management

Amazon

3 roles

Operations Manager - Amazon ads

Dec 2021Jun 2024 · 2 yrs 6 mos · On-site

Cost, Budget & Resource OptimizationCustomer Service Management

Program Manager (Individual Contributor)

May 2019Nov 2021 · 2 yrs 6 mos · On-site

MLOpsPerformance Enhancement

Fraud and Risk Management

Aug 2016May 2019 · 2 yrs 9 mos · On-site

  • Anomaly detection
  • Global sign-ins verification
  • KYC
  • Reading fraudulent patterns
  • Providing management reporting
  • Risk Assessment
  • Queue management
Fraud InvestigationsAnomaly Detection

Accenture

Certified Translator (French) (Order Management)

Jul 2015Jul 2016 · 1 yr · Greater Chennai Area · On-site

  • Offered bilingual support in French, facilitating seamless communication and comprehension between stakeholders.
  • Provided translation & interpretation services alongside comprehensive business process assistance.
  • Contributed to the development of reports for real-time tracking of orders & cash flow throughout European operations
Customer Service ManagementData Validation

Education

Amity University

Bachelor’s Degree

Jan 2012Jan 2015

JIGSAW ACADEMY

Data Science Diploma — Business Analytics

Jan 2018Jan 2019

Alliance francaise de Delhi

French Diplome B1 & A2

Jan 2013Jan 2014

Meerut Public School

High School

Jan 2006Jan 2011

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