Jul 2024 – Aug 2025 · 1 yr 1 mo · Hybrid

• 1. RTO reduction
• 2. Operation Programs
• 3. Speed Improvement
• 4. Cs experience Metrics improvement
• 5. Growth Metrics 📈 Management across FM,MM,LM
• 6. Lean Six Sigma Projects-Speed, Delivery,NPS

May 2022 – Jul 2024 · 2 yrs 2 mos · Hybrid

• Process Design & Improvement
• Designed and implemented user-centric processes that align with business strategy, resulting in enhanced operational efficiency
• Developed and executed cost-effective, scalable, and efficient operations that drive business growth
• Identified and implemented process improvements that positively impact operational efficiency
• 3PL Management
• Strategically partnered with new 3PLs to establish operations and drive business growth
• Collaborated with 3PLs to plan and execute capacity expansion, ensuring seamless scale-up
• Successfully managed 3PL performance, ensuring high-quality service delivery
• Stakeholder Management
• Effectively communicated with stakeholders (internal and external) to manage expectations and resolve conflicts
• Fostered collaborative relationships with cross-functional teams to drive business objectives
• Developed and maintained strong relationships with key stakeholders to ensure business continuity
• Operational Metrics & Analysis
• Owned and managed operational metrics (e.g., productivity, efficiency, quality) to inform business decisions
• Conducted data analysis to identify areas for improvement and developed insights to drive business growth
• Successfully implemented data-driven solutions to enhance operational efficiency
• Business Partnerships
• Collaborated with analytics, product, fulfillment, and leadership teams to improve user experience and reduce business costs
• Developed and executed strategic initiatives to drive business growth and achieve objectives
• Fostered strong relationships with key business partners to ensure alignment and collaboration
• Continuous Improvement
• Identified process gaps and opportunities for improvement, developing and implementing corrective actions
• Monitored progress and measured impact, refining solutions to drive ongoing improvement
• Embedded a culture of continuous improvement within the organization, driving business growth and excellence

Nov 2021 – May 2022 · 6 mos · Lucknow, Uttar Pradesh, India

• Floor Size-1.8 lac sq ft
• 1. Order Fulfillment
• 2. Tracking & controlling Inventory Shrinkage.
• 3. SCM inventory operations (Cycle Audit etc)
• 4. Damage validation and Reduction.
• 5. Implementing best process to drive best performance of pickers.
• 6. Fast Moving Product Management
• 7. Stakeholder Management
• 8. Team Management-200+Associate
• 9. SAP Transaction.
• 10. Kaizen,Six Sigma- GB certified.

Aug 2021 – Nov 2021 · 3 mos

• 1. Floor Size-50k Sq.ft
• 2. Grocery Inventory
• 3. Bin Accuracy
• 4. Kaizen
• 5. Bin Replenishment
• 6. Bin Optimization
• 7. Bin Utilisation
• 8. Outbound productivity
• 9. Picking Issue Resolution
• 10. Inventory Compliance and Quality.

Nov 2018 – Aug 2021 · 2 yrs 9 mos

• Floor Size- 1.5 lac sqft
• 1. Audits
• 2. Food Safety Compliance Management
• 3. Supply Chain Training
• 4. Process kaizen
• 5. Customer Escalation
• 6. Inventory Quality
• 7. Knowledge Assessments across Functions
• 8. Improvement Analysis, Cost Avoidance, Reduction in Supplier Product Quality Complains
• 9. Metric Development for steps Critical to Quality.
• 10. Identifying Bottle necks and develop New process within the SCM to deliver best products to the customers.

Jun 2017 – Jul 2017 · 1 mo · Jamshedpur Area, India · On-site

• Process & Quality Specialist - Beverages
• Gained hands-on experience in processing carbonated and non-carbonated beverages
• Analyzed and optimized Water Treatment Plant operations for maximum efficiency
• Worked on diverse production lines, including Glass and PET packaging
• Conducted rigorous lab testing to ensure quality and safety from processing to packaging
• Core Competencies:
• Process Optimization
• Quality Control & Assurance
• Water Treatment & Management
• Packaging Technology
• Lab Testing & Hazard Analysis

Jun 2016 – Jun 2016 · 0 mo · Lucknow, Uttar Pradesh, India

• Biological and Biochemical analysis of milk and fruit juices