May 2024 – Mar 2025 · 10 mos · Remote · Remote

• Owning a portfolio of 10+ strategic enterprise clients with an ARR of ~$1 Mn
• Leading a cross-functional team to deliver solutions tailored to each client's needs and requirements
• Renewing contracts with a cumulative value of $1 million and generating additional revenue through cross-sells and up sells.
• Collaborating with key stakeholders to create strategic plans for enhancing customer engagement and retention.
• Identifying growth opportunities and mitigating challenges effectively based on customer feedback and usage data.

Nov 2023 – Apr 2024 · 5 mos · Remote~Traveling~Writing~Yoga

• I was healing through a tragic personal loss (through a divorce) of - stability, identity, base & finances. A loss of an identity as a wife. A loss of an identity as a future mother. A loss of a family. A loss of a community. A loss of an identity as a professional. And so you get the drift - a loss.
• Grief(in any form) deserves to be spoken about and made acceptable across. I would never wish this upon anyone, but only those who have lost, would understand and I want to do my bit by speaking about it without any apprehension.
• And so, while I rushed through the entire separation process(Apr 2022 onwards) putting up a "strong" front, I realized I needed to give this time to my body, mind and soul to recuperate from the loss.
• I worked through this with the help of therapy, kind humans at work and otherwise and most importantly, with the help of MYSELF.
• Looking back now, I see not just what I lost, but what I rebuilt. This chapter was about survival; today, it’s about growth. And the restart? It’s been worth it.

Jul 2022 – Aug 2022 · 1 mo

• Mindfulness & reflective break to re-center myself 😌

Aug 2022 – Oct 2023 · 1 yr 2 mos · Remote · Remote

• Managing a book of strategic enterprise accounts in the region with an ARR ~$650k
• Proactively engaging with the accounts, resulting in a 90% retention.
• Leading regular business reviews and conducting product training sessions to optimize customer utilization and value realization.
• Implementing cross-selling initiatives to promote additional products and services, contributing to increased customer satisfaction and revenue growth.

Mar 2022 – Jul 2022 · 4 mos · Pune, Maharashtra, India

May 2019 – Feb 2022 · 2 yrs 9 mos · Pune, Maharashtra, India

Aug 2017 – Jun 2018 · 10 mos · Pune, Maharashtra, India

Feb 2016 – Oct 2016 · 8 mos · Mumbai Metropolitan Region

Jun 2015 – Jan 2016 · 7 mos · Mumbai Metropolitan Region

Jul 2011 – Jul 2012 · 1 yr · Mumbai Metropolitan Region