Jan 2021 – Jan 2025 · 4 yrs · Gurugram, Haryana, India · On-site

• In my role at Sun Life, I spearheaded talent acquisition strategies that aligned with organizational growth and digital transformation. I successfully scaled the workforce across India and Vietnam while enhancing early-career talent pipelines through targeted programs. My initiatives in process automation and analytics integration have streamlined global hiring efforts across multiple markets.

Jan 2020 – Jan 2021 · 1 yr · Greater Bengaluru Area · On-site

• In my role at American Express, I led talent acquisition efforts that significantly contributed to the company’s digital transformation. By focusing on gender diversity and leveraging AI technology, I successfully streamlined the hiring process and improved overall efficiency. My initiatives resulted in over 600 tech hires within a year, showcasing my commitment to building a diverse and skilled workforce.

Jan 2017 – Jan 2020 · 3 yrs · Bengaluru, Karnataka, India · On-site

• In my role at Allegis Global Solutions, I spearheaded recruitment operations to align with Amex's digital strategy, successfully managing over 1,200 hires. I created innovative benchmarking models for Tech & Analytics roles, significantly improving the quality of hires. My efforts led to a reduction in third-party agency dependency, ensuring cost efficiency and operational excellence. I was honored with the APAC Recruitment Award for my leadership in talent acquisition.

Jan 2017 – Jan 2017 · 0 mo · Noida Area, India

• At Audax Labs, I played a pivotal role in launching the organization in India, focusing on infrastructure, talent management, and compliance. My responsibilities included P&L management and policy development, which were essential for building a strong foundation for the company.

Jan 2014 – Jan 2017 · 3 yrs · Gurugram, Haryana, India

• In my role at Convergys Intelligent Contact, I spearheaded talent acquisition across India, China, and Malaysia, with a strong emphasis on senior leadership hiring. I successfully rolled out Workday HCM in the APAC region, driving significant automation and process efficiencies. Additionally, I established an internal Center of Excellence, which reduced our reliance on external agencies by more than 50%. My efforts also included integrating the workforce post-acquisition of Stream Global Services.

Jan 2012 – Jan 2013 · 1 yr · Gurgaon, Noida, India

• In my role at Aon Hewitt, I served as the Global Talent Acquisition Sourcing Lead, overseeing operations for India, the US, and the UK. I built and managed a Global Insourced Talent Sourcing Hub, focusing on HR outsourcing, consulting, and technology. My efforts streamlined sourcing processes and improved talent acquisition strategies across multiple markets.

Jan 2009 – Jan 2012 · 3 yrs · Noida, Uttar Pradesh, India

• Key Responsibility Area (KRA):
• Talent Acquisition
• Devising organization’s workforce needs from a skill, level and geography perspective.
• Overall responsibility for communicating Talent Acquisition status updates to Line Business Management and C-Level Executives including written progress updates and using agreed to TA dash board.
• Provides report outs on line business activities to fellow Talent Acquisition colleagues
• Acts as the single point of talent acquisition information globally to Executive Leadership, Talent Acquisition and the business which requires close relationship management with TA colleagues servicing business lines in the US and India.
• People management:
• Responsible for all aspects of managing a team including but not limited to performance management, hiring, coaching, development, & load balancing.
• Assigns work and requisitions priorities, and reaches out to colleagues to solicit support for work that exceeds the limits of his/her team.
• Point of escalation on talent acquisition issues for team.
• Monitors the effectiveness of relationships between hiring managers and the Talent Acquisition Consultants
• Communicates to compensation and benefits when there are issues with hiring due to comp and benefit issues that are impacting the hiring activities for the line of business
• Advises TA team on creation of sourcing strategy for line of business, with a focus on leveraging all available sources minimizing cost and maximizing results
• Contributes to the development of the overall sourcing strategy for Talent Acquisition.
• May be actively involved in filling requisitions at the senior level.
• Project Management:
• Leads complex hiring projects and sourcing initiatives
• Develops project plans, acquires appropriate resources and advises and consults on projects.

Jan 2008 – Jan 2009 · 1 yr · NCR · Hybrid

• I played a pivotal role in talent acquisition by analyzing market demand and optimizing resource planning. Created Supply-Demand Charts for sectors like Manufacturing and Healthcare to inform strategic decisions. Collaborated with the Business Development team to identify client pain points and enhance service delivery. Initiated vendor management procedures based on location mapping of demand, streamlining operations.

Jan 2005 – Jan 2008 · 3 yrs

• High energy individual with ability to build and improve a world-class, high performance staffing operation
• Create and deliver top-notch training and development program that enables staffing professionals to be the best in the industry
• Improve organizational output through improved processes and quality measures
• Translate process improvements into software requirements for RMS
• Create HR policies, compensation plans, KRAs and framework for determining and measuring employee performance
• Initiate program for employee appraisals and performance reviews
• Assist employees with skills development and career planning with focus on employees achieving their highest potential
• Create milestones and metrics to measure ongoing business results
• Obtain ISO 9001, Six Sigma, or other related certifications for staffing operation

Jan 2005 – Jan 2005 · 0 mo

• Talent Acquisition
• Vendor Contract Negotiation
• Referral Campaign Management
• Grievance Management
• Employee Engagement

Jan 2004 – Jan 2005 · 1 yr · Gurugram, Haryana, India