Arvind S

Product Manager

Bengaluru, Karnataka, India17 yrs experience

Most Likely To Switch

Key Highlights

14 years in product development and 9 years in product management.
Led cross-functional teams across multiple platforms using agile methodologies.
Contributed to multiple patents and recognized for thought leadership.

Stackforce AI infers this person is a seasoned Product Manager in SaaS, specializing in user experience and product strategy.

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Skills

Other Skills

New Product IdeasProduct Road MappingProduct ValidationEnterprise Product DevelopmentSDK developmentProduct LaunchNon-profit TechnologyCoaching & MentoringTeam IntegrationTeam DevelopmentProduct LeadershipEnterprise SwitchingCustomer EventsCommunicationFeature Prioritization

About

With 14 years of experience in product development and 9 years in product management, I am a seasoned and certified professional who is passionate about creating delightful customer experiences and delivering successful products and features for enterprise business. I have led and collaborated with cross-functional teams across mobile, desktop, SaaS, and web platforms, using agile methodologies and best practices. Currently, I am a Product Manager at Atlassian, where I work on Jira Service Management, a SaaS product that helps teams provide fast and reliable service to their customers. I am responsible for defining the product vision, strategy, and roadmap, as well as conducting market research, user testing, and data analysis. I have also contributed to multiple patents, received recognitions for going above and beyond expectations, and showcased thought leadership in customer-facing events. My mission is to continuously learn, improve, and innovate in my field of expertise.

Experience

17 yrs

Total Experience

1 yr 10 mos

Average Tenure

2 yrs 6 mos

Current Experience

Salesforce

Product Management, Sales Cloud

Dec 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

Atlassian

Product Management, Jira Service Management

Mar 2022 – Dec 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

Microsoft

Senior Product Manager, Microsoft Teams Platform & Ecosystem

May 2020 – Mar 2022 · 1 yr 10 mos · Bengaluru, Karnataka, India

Citrix

3 roles

Manager 2, Product Management

Jan 2019 – Apr 2020 · 1 yr 3 mos

Senior Product Manager

Mar 2018 – Jan 2019 · 10 mos

1. Lead Citrix Workspace app handling the end user experience for Citrix Workspace
2. Developed joint solution & Go-To-Market with Servicenow, starting from the customer discovery, use case definition and execution for the product.
3. Two time Intrapreneur Challenge (Lean Innvoation Challenge) Finalist. One of the ideas was added to the roadmap, was presented in Key Note at Synergy 2018 & in fact was the first milestone in delivering SaaS apps using Citrix Workspace

Product Manager

Sep 2016 – Mar 2018 · 1 yr 6 mos

Intel corporation

Product Manager

Aug 2015 – Sep 2016 · 1 yr 1 mo · Bengaluru Area, India

Intuit

Associate, Product Management

Apr 2014 – Aug 2015 · 1 yr 4 mos · Bengaluru Area, India

Managed entire product lifecycle for mobile offerings for
Intuit Tax Products.
Defined product strategy for customer self-service platform
and managed cross functional teams
Created and managed product backlog and made
appropriate trade-offs and prioritization of features
Designed & optimized products using A/B testing, multifactorial
& lab-based user testing

Altisource

Senior Analyst, Product Management

Aug 2013 – Apr 2014 · 8 mos

Created and executed the product roadmap to drive the
next set of features from concept to launch for mortgage
payment and online customer self-service solution
Analysed customer pain points and fixed the payment system
registrations and online payments through web and mobile
Owned the consumer self-service platform and the
payment system in terms of user experience and functionality

Idc

Market Research Intern

Nov 2012 – May 2013 · 6 mos · Singapore

Vendor Analysis of Enterprise Social Software in Asis Pacific for Financial Service Firms
Developed a research report on the market for Enterprise Social Software in Asia Pacific, market strategy of global Enterprise 2.0 vendors for Asia-Pacific and the adoption strategy for Financial Service firms in Asia-Pacific

Ca technologies

2 roles

Software Engineer/Product Owner

Jan 2010 – Mar 2012 · 2 yrs 2 mos · Hyderabad Area, India

✐Involved in product management and top level design of enterprise IT client and server products
✐Coordinated with sales and support teams in rolling out new features
✐Product Owner and Subject Matter Expert for 3 of the products of IT Client Server Automation
✐Efficiently handled the responsibility for new product and feature development for the IT client and server automation suite of products in CA Technologies.

Associate Software Engineer

Jun 2008 – Jan 2010 · 1 yr 7 mos · Hyderabad Area, India

✐ Designed and developed moderately complex units/modules/products that meet functional and business requirements on schedule and within budget.
✐ Developed plans and outlining steps and time tables for developing programs and communicated plans and status to management and other development team members.
✐ Fixed bugs, added enhancements, and converted software to other platforms.
✐Set up software configuration control and software development environments including program source control to ensure reliable backups and source code integrity.
✐ Participated in design and code reviews with other developers.
✐ Assisted Quality Assurance Teams by providing assistance to testers and support personnel as needed to determine system problems.
✐ Provided product content to Technical Writers.