Ashish Gulati

Product Manager

Singapore, Singapore9 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

3X GMV growth and 1.5X ARR increase.
99% reduction in payment errors.
Successful product launches in SEA, EU, and UAE.

Stackforce AI infers this person is a SaaS Product Manager with expertise in FoodTech and FinTech.

Contact

ashishgulati71@gmail.com LinkedIn

Skills

Core Skills

Product ManagementGo-to-market StrategyCustomer Experience OptimisationFintech

Other Skills

Android DevelopmentArtificial Intelligence (AI)Augmented RealityAxure RPBusiness DevelopmentCC#C++Community ManagementConsumer ProductsConvincing PeopleData AnalysisEntrepreneurshipEvent ManagementGame Development

About

I'm a growth-focused Product Manager with 8+ years of experience building and scaling SaaS platforms across APAC, the Middle East, and Europe. From launching 0-to-1 products to optimising mature systems for scale, I’ve led cross-functional teams to drive measurable impact in FoodTech, E-commerce, and Payments. At TabSquare (a Delivery Hero company), I own the web-ordering platform across three core products — Ordering, Payments, and CRM — powering millions of users across 10+ countries. My work has directly contributed to 3X GMV growth, 1.5X ARR increase, and a 99% drop in payment errors. I've successfully launched products in new markets (SEA, EU, UAE), integrated with leading partners like FoodPanda and Talabat, and led teams of PMs, designers, analysts, and remote devs. I specialise in: Scaling B2B/B2C SaaS products Go-to-market & product strategy Customer experience optimisation (CSAT↑, CES↑, AOV↑) Agile product leadership and stakeholder collaboration Previously, I’ve held product roles at LimeTray and Careers360, where I led mobile, analytics, and NPS-driven initiatives — consistently delivering both user and business outcomes. I’ve also co-founded a startup and stay active in the startup ecosystem as a volunteer leader with Headstart Network Foundation. Let’s connect if you're building user-first products, entering new markets, or scaling platforms with impact. Know me more: https://ashishgulati.me Write to me: ashishgulati.sg@gmail.com

Experience

9 yrs 7 mos

Total Experience

3 yrs 2 mos

Average Tenure

4 yrs 8 mos

Current Experience

Delivery hero

Senior Product Manager

Oct 2021 – Present · 4 yrs 8 mos · Singapore · On-site

Leading the Consumer Tribe at TabSquare (Dine-In Solutions)
Driving growth and innovation across three major squads — Ordering, Payments, and AI CRM — to deliver seamless dining experiences and scalable business impact.
1. ORDERING
Drove the growth of SmartQR (3.5M MAU) by increasing Average Order Value by 11% and enhancing user experience through a modernized tech stack and design system, improving the Customer Effort Score from 4.11 to 4.67. Led international go-to-market expansion across SEA, EU, and UAE, achieving strong product-market fit.
2. PAYMENTS
Redesigned the payment architecture, reducing error rates by 99% and saving $45K annually. Partnered with regulators, banks, and ecosystem players to expand local payment methods, driving 2X revenue growth and a multifold increase in payment adoption.
3. AI CRM
Founded and launched Munchmate.com, a new revenue stream built from concept to scale — leveraging billions of data points to deliver personalised marketing with a 10X ROI.

Consumer ProductsSoftware Product ManagementProduct ManagementLeadershipStakeholder ManagementTeam Building+5

Limetray

Product Manager

Jun 2019 – Sep 2021 · 2 yrs 3 mos

Led Discovery and Operations product lines, managing a cross-functional team of APMs, Analysts, and Designers to build scalable solutions for global F&B brands.
Launched the Multi-Brand Product Suite (POS, Inventory, Analytics, Kitchen Management) tailored for cloud kitchen operations worldwide.
Revamped mobile ordering apps, enabling multi-language support, localisation, customisable interfaces driving a 28% CSAT improvement, 15% higher conversions, and 93% faster client onboarding.
Enhanced Data & Reporting systems, boosting Customer Satisfaction Score (CSAT) by 26%.
Led NPS improvement initiative, aligning Tech, QA, and Business processes to achieve a +35-point NPS increase.

Headstart network foundation

Team Lead (Volunteering)

Mar 2017 – Present · 9 yrs 3 mos

Headstart Network Foundation is the largest network of early-stage startups in India. It facilitates entrepreneurial learning, hiring, marketing insights, and peer mentoring amongst startups and addresses their issues through various initiatives.
I lead a team of selfless volunteers and help them drive various initiatives across various cities and ecosystems.

Foodcham technologies private limited

Co-Founder

Sep 2016 – May 2019 · 2 yrs 8 mos · New Delhi Area, India

At Foodcham, our primary goal is to bring a change in the food ordering system in
restaurants and bringing better customer experience to the very niche of the food Industry, i.e.
fine dining restaurants by replacing the already running Physical Menus.
As a Founder, I juggled multiple roles at foodcham.
I formed and led a team of 12 members, monitoring the product development.
Analysed complex situations, designed practical solutions, and implemented cost-effective plans.
Developed and validated the product in the market with multiple pilot runs over time
We offer a bunch of products and services for Resturants and Hospitality Industry.
Read More at www.foodcham.com

Arsenic labs

Augmented Reality and Game Developer

Jun 2016 – Jul 2017 · 1 yr 1 mo

Arsenic Labs is an Augmented and Virtual Reality based mobile application development agency for businesses. I worked on analyzing the needs of the businesses, their users, product requirement elicitation, and development.
Selected for Angel Hack Accelerator cohort fall 2016.
Developed initial POCs and assisted designers and developers on the client projects.
Delivered Augmented Reality based mobile applications for national and international business clients.

Smartivity labs pvt. ltd.

Software Developer

Jun 2015 – Nov 2015 · 5 mos · New Delhi Area, India

Smartivity designs toys, engagement activities and playful learning tools based on Augmented Reality, that serve as the bridge between the physical and the digital worlds for children. From S.T.E.M. learning based Educational D.I.Y. Toys to Augmented Reality enabled activities to Robotics to the Internet of Things, every Smartivity product is designed to thrill, delight and impart fundamental learning to your child.
I learned and worked on Augmented Reality based mobile applications and games. Built a prototype mobile AR based game for their famous toy: "Smartivity Smash And Topple Catapult."