Ashish Jamwal

Business Development Executive

Jammu, Kashmir, India11 yrs 8 mos experience

Key Highlights

Over 10 years of experience in operations and customer service.
Proven track record in team leadership and training delivery.
Expertise in growth strategies and revenue management.

Stackforce AI infers this person is a Customer Operations Manager with expertise in team leadership and process optimization.

Contact

Skills

Core Skills

Operations ManagementTeam LeadershipCustomer ServiceBusiness Development

Other Skills

AccountingAnalytical SkillsBack Office OperationsBusiness AnalysisBusiness StrategyCommunication DevelopmentCross-functional Team LeadershipCustomer Satisfaction (CSAT)Data AnalysisData ManipulationEmail ManagementEmployee TrainingFinancial AnalysisGrowth StrategiesKey Performance Indicators

About

Ex BrightCHAMPS || 10+ years of experience in pre sales, operation's, customer delight and counting....

Experience

11 yrs 8 mos

Total Experience

1 yr 3 mos

Average Tenure

Current Experience

Brightchamps

Manager - Growth & Operations

Jul 2022 – Sep 2024 · 2 yrs 2 mos · Remote

Employee TrainingCross-functional Team LeadershipProcess buildingGrowth StrategiesLead GenerationOperations Management+24

Wishup.co

Online Business Manager (Client Management)

Dec 2020 – Dec 2021 · 1 yr · Remote

Cross-functional Team LeadershipProcess buildingMicrosoft PowerPointLead GenerationCustomer ServiceReporting & Analysis+32

Fabhotels

Team lead Escalations (Customer Relations)

Feb 2020 – Sep 2020 · 7 mos · Gurugram, Haryana, India · On-site

Cross-functional Team LeadershipProcess buildingMicrosoft PowerPointLead GenerationCustomer ServiceOperations Management+24

Blinkit

Team Lead (Customer Relations)

Sep 2015 – Dec 2018 · 3 yrs 3 mos · Gurgaon, India · On-site

Cross-functional Team LeadershipProcess buildingCustomer ServiceOperations ManagementReporting & AnalysisCommunication Development+21

Bml munjal university

Educational Counselor

Feb 2015 – Aug 2015 · 6 mos · Gurugram, Haryana, India

SpreadsheetsVBA ExcelKey Performance IndicatorsTeam Performance

Pagyal pvt ltd

Senior Account Manager

Apr 2014 – Dec 2014 · 8 mos · jammu

VBA ExcelKey Performance Indicators

Reliance communications

Zonal Sales Manager

Jun 2013 – Feb 2014 · 8 mos · India

VBA ExcelKey Performance IndicatorsTeam Performance

Access infrastructure & telecommunication pvt ltd

Customer Service Team Lead

Apr 2011 – May 2013 · 2 yrs 1 mo · India

Communication DevelopmentCustomer Satisfaction (CSAT)VBA ExcelKey Performance IndicatorsTeam Performance

Firstsource

Customer Service Representative

May 2010 – Feb 2011 · 9 mos · India

Communication DevelopmentCustomer Satisfaction (CSAT)VBA ExcelKey Performance IndicatorsTeam Performance

Education

Army public school Nagrota, Jammu

10th — Science and Computers.

Jan 2002 – Jan 2008

little flower higher secondary school

12th — non medical

Jan 2009 – Jan 2010

Indira Gandhi National Open University

Bachelors in Computer Applications — Computer Science

Jan 2014 – Jan 2017

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