Aug 2024 – Apr 2025 · 8 mos · Mumbai, Maharashtra, India · On-site

Jul 2022 – Apr 2025 · 2 yrs 9 mos · Mumbai, Maharashtra, India · On-site

• Growth: Developing new features to showcase the store effectively
• 1) Owned product views as North Start metric and achieved uplift of 15% by developing personalisation & user affinity loops
• 2) Owned home page along with marketing team and developed various categories section through A/B experimentation framework
• 3) Owned end to end development of "Pre-Order" functionality that helped quick GTM for newly developed cosmetics products
• 4) Developed seasonal sale webpages to accelerate occasion based sales with no-code configuration for minimum TAT to launch.
• Retention: Enhancing product experience for revisits and reduce churn
• 1) Developed Cart Abandonment CRM journeys using MarTech tools that contributes as 17% of total cart revisits
• 2) Developed recently viewed & purchase history based sections that attracts to ~21% of repeat DAU
• Payments: Technical integrations and success rate optimisation
• 1) Integrated Razorpay, BillDesk & PhonePe as payment gateways and enabled UPI, BNPL, Cards, Net Banking, Wallets as payment methods
• 2) Implemented Juspay as aggregator and optimized success rate based on real time performance of payment gateways and payment methods

Aug 2021 – Jul 2022 · 11 mos · Mumbai, Maharashtra, India · On-site

• Team Lead: led team of 4 members to ship products across App & Webs
• 1) Shipped & monitored shopping experience for 2 mobile apps and 4 websites giving seamless experience to end users while online shopping
• 2) Implemented automation testing frameworks to test efficiency of product at expected scale and developed faster feedback cycles
• 3) Deep-dived into user queries and user feedbacks to identify product based issues and owned them to fix and deploy possible resolutions

Jul 2018 – Oct 2020 · 2 yrs 3 mos · Mumbai Metropolitan Region

• 1) Worked on Test planning, Test Case Design, Execution and modification of functional, regression, system, sanity and GUI testing
• 2) Developed and maintained documentation, including functional specifications, test plans, and user manuals, to support software development and maintenance activities.
• 3) Participated in the design and implementation of software solutions using various technologies and tools, such as Java, Python, SQL, and used agile methodologies to increase visibility of ongoing work
• 4) Awarded with Star Performer Award by Capgemini for outstanding performance