Ayushi P

Customer Success Manager

Bengaluru, Karnataka, India7 yrs 5 mos experience

Key Highlights

Achieved 210% to Ramp Quota in Q1.
Generated $2M pipeline with 3 new logos.
Managed 900 accounts with a focus on revenue growth.

Stackforce AI infers this person is a SaaS Customer Success and Sales professional with a strong focus on account management.

Contact

Skills

Core Skills

Customer SuccessSalesAccount ManagementSales DevelopmentCustomer CommunicationBusiness DevelopmentMarketing

Other Skills

Analytical SkillsBusiness-to-Business (B2B)C-level saleCampaign ManagementClient RelationsCold CallingCommunicationCross-SellingCustomer Relationship Management (CRM)Data AnalysisDigital MarketingDiscoveryEnvironmental EngineeringGoogle AdsGrowth Strategies

About

A 0-1 builder. Passionate about leveraging cutting-edge technology to drive business growth, I thrive in the dynamic world of SaaS sales, Customer Success and GTM Strategies. From prospecting to closing deals, retaining clients, upselling, cross-selling, ideating campaigns, and beyond, I am committed to delivering exceptional service and driving mutual success. With a background in SaaS sales, Customer Success, B2B Marketing, Customer acquisition, and a passion for helping businesses succeed, I bring a unique blend of strategic insight and hands-on experience to the table. I believe in building strong, collaborative relationships with clients and guiding them toward solutions that drive growth and efficiency. Currently helping enterprises with Observability. Wanna learn more? let's connect at ayushi.patidar@datadoghq.com

Experience

7 yrs 5 mos

Total Experience

1 yr 2 mos

Average Tenure

1 yr 5 mos

Current Experience

Datadog

Customer Success

Jan 2025 – Present · 1 yr 5 mos · On-site

See inside any stack, any app, at any scale, anywhere!
Currently working at Datadog as the first Customer Success for the Commercial & Mid-Market segment in India (APJ) — a role where I’ve had the opportunity to build from the ground up.
I own the end-to-end journey for my customers — from seamless onboarding to driving product adoption, identifying expansion opportunities, and ensuring long-term value realization.
In this capacity, I’ve successfully maintained and grown a diverse portfolio of accounts, consistently delivering 100%+ quarter-over-quarter growth.
My work involves collaborating cross-functionally with Sales, Product, and Support teams to ensure every customer touchpoint is strategic and value-driven. I’m passionate about helping customers unlock the full potential of observability and building scalable success practices tailored for their needs.
Q1 - 210% to Ramp Quota
Q2 - 206% to Quota

Customer SuccessUpsellCross-SellingCustomer Relationship Management (CRM)SalesProduct Adoption+1

Hypertrack

Account Manager

Aug 2023 – Dec 2024 · 1 yr 4 mos · United States · Hybrid

Worked closing with Founding Team on generating New Business across APAC and then NA upon Market fitment.
Generated Pipe for 2 M in the Enterprise segment with 3 Net New Logos worth 70k
Grew Key Accounts through AM
Executed CXO Dinners & Conferences to drive brand awareness and drive pipeline
132% to Quota YDT

DiscoveryCustomer CommunicationClient RelationsProblem SolvingHubSpot Marketing HubGrowth Strategies+4

Sprinklr

Account Management Trainee

Jun 2022 – Apr 2023 · 10 mos · Bengaluru, Karnataka, India · On-site

A. Revenue Expansion and Growth
Managed 900 accounts in while doing Account Intelligence, Market Research and Prospecting.
Assisted in closing deals on key-accounts and won new logos across Retail & Media
Target Account Identification for 80 accounts followed by Account intelligence to build quarterly pipelines
Worked closely with the Account Executive for Client RFP, SOW and Demo Calls
Worked for Scalability through existing clients by focusing on upsell and cross sell pitches
B. GTM Execution
Executed and coordinated marketing led initiatives to drive pipeline throughout the year - Marketing team campaign management, GTM Activities : Events & Webinars
Worked on identifying, developing, and nurturing new business opportunities, cultivating customer relationships, and closing deals – through targeted outbound prospecting and inbound lead follow ups
Generated insights on key accounts for the retail segment by conducting market research and competitive benchmarking
C. Process Optimization
Maintained accurate and up to date records in Salesforce CRM and provided regular reports to management on key performance metrics and created repository to optimize proposal handling
Build cadences with personalized pitch for prospecting, to increase conversion rates
Increased efficiency by adapting tools such as Salesloft, Salesforce, Sales Navigator, Zoom Info etc.

Sales DevelopmentBusiness-to-Business (B2B)Lead GenerationSales ManagementBusiness DevelopmentKey Performance Indicators+4

Wunderman thompson

Account management

Sep 2021 – Feb 2022 · 5 mos · Delhi, India

Worked closely under the Client Servicing Director for PepsiCo's portfolio (Slice, Tropicana, Gatorade & Lipton). Handled the client briefs for ATL and POSM gigs!

Sentiment AnalysisStrategySales DevelopmentKey Performance IndicatorsCustomer CommunicationAccount Management

Admissions committee | k j somaiya institute of management

Senior Member in Admissions Committee

May 2021 – Oct 2021 · 5 mos

Business Development

Tata aig general insurance company limited

Summer Intern

May 2021 – Jul 2021 · 2 mos · Mumbai, Maharashtra, India

Business DevelopmentAccount Management

Ufo moviez india limited

Campus Ambassador

Dec 2020 – Feb 2021 · 2 mos · Mumbai, Maharashtra, India

I was fortunate to work with Zinglin, a wholly owned subsidiary of UFO Moviez India Ltd as a Campus Ambassador. My responsibilities at work included Ideation for creating the buzz and marketing the brand through various social media handles and drive engagement strategies with the marketing team.

Social MediaInstagram MarketingInstagram AdvertisingYouTube AnalyticsSocial Media Analytics