Badhusha Najeeb

Operations Associate

Changanacherry, Kerala, India4 yrs 1 mo experience

Highly Stable

Key Highlights

Expert in IT asset management and service desk operations.
Proven track record in managing diverse IT projects.
Strong analytical skills with a focus on compliance.

Stackforce AI infers this person is a skilled IT asset management professional with a focus on service desk operations.

Contact

Skills

Core Skills

It Asset ManagementService Desk Operations

Other Skills

ProcurementComplianceReportingStakeholder CommunicationEnglishIT Service ManagementCustomer Service ManagementDeductive ReasoningSocial MediaBusiness ManagementInventory ManagementCustomer ServiceService DeliveryIncident ManagementProject Management

About

Results-oriented IT professional with expertise in IT asset management and service desk operations. Currently serving as a Cisco Asset Manager at Cisco Systems, Inc., I bring a wealth of experience in overseeing the end-to-end lifecycle of IT assets, from procurement to disposal. Skilled in administering Asset Management team functionalities, I ensure optimal asset performance while strictly adhering to compliance standards. My journey began as a Work Integrated Learning Program (WILP) student at Wipro Limited, providing me with foundational knowledge and practical exposure to the IT industry. Throughout my career, I have demonstrated leadership in managing diverse IT projects, collaborating with cross-functional teams, and consistently delivering high-quality results. Key Competencies: IT Asset Management Service Desk Operations Procurement and Deployment Compliance and Policy Adherence Analytical Skills and Reporting Stakeholder Communication Continuous Improvement and Process Optimization I am known for my detail-oriented approach, effective communication, and commitment to driving process improvements. Always eager to embrace new challenges and stay updated with industry trends, I thrive in dynamic environments. Let's connect to explore opportunities for collaboration and growth.

Experience

4 yrs 1 mo

Total Experience

3 yrs 11 mos

Average Tenure

3 yrs 9 mos

Current Experience

Cisco systems (india) private limited, bangalore

Asset Management Analyst

Sep 2022 – Present · 3 yrs 9 mos · Bengaluru, Karnataka, India · On-site

Cisco Asset Manager at Cisco Systems, Inc., overseeing the end-to-end lifecycle of IT assets. My role involves managing procurement, deployment, and disposal processes, ensuring compliance with industry standards. I administer Asset Management team functionalities and generate detailed reports for strategic decision-making.
Key Responsibilities:
Manage IT asset lifecycle, including procurement, deployment, and disposal.
Administer Asset Management team functionalities for optimal performance.
Procure IT assets based on business needs, coordinating timely deployments.
Ensure compliance with company policies and industry standards.
Analyze assets for disposal and generate detailed reports.
Maintain accurate records and conduct regular audits of inventory data.
Authorize IT asset orders through Incident Management (ServiceNow).
Collaborate with Service Desk and Incident Management teams for issue resolution.
Share weekly reports on asset status, procurement, and compliance.
Communicate effectively during laptop handovers, providing user updates.
Identify opportunities for process improvement and stay updated with industry best practices.

IT Asset ManagementService Desk OperationsProcurementComplianceReportingStakeholder Communication

Wipro

Scholar Trainee

May 2022 – Present · 4 yrs 1 mo · Bengaluru, Karnataka, India

I began my journey at Wipro Limited as a Work Integrated Learning Program (WILP) student, gaining foundational knowledge and practical exposure to the IT industry. During this period, I actively engaged in a dynamic learning environment, acquiring hands-on experience and collaborating with seasoned professionals. My time as a WILP student provided me with a strong foundation for subsequent roles.
Key Responsibilities:
Enrolled in the Work Integrated Learning Program at Wipro Limited.
Gained foundational knowledge and practical exposure to the IT industry.
Actively engaged in a dynamic learning environment.
Collaborated with seasoned professionals on real-world projects.
Developed skills and competencies essential for a career in IT

English