Balakumar Murugadoss

Product Manager

Bengaluru, Karnataka, India8 yrs 11 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led the launch of an industry-first Agentic AI solution.
  • Expert in Go-to-Market strategy and product management.
  • Strong background in business process improvement and consulting.
Stackforce AI infers this person is a Fintech Product Manager with strong expertise in AI-driven solutions.

Contact

Skills

Core Skills

Product ManagementGo-to-market StrategyBusiness StrategyManagement Consulting

Other Skills

Product LaunchProduct DesignAccounts Payable (AP)Sales ManagementBusiness Process ImprovementDeal ExecutionProduct MarketingBusiness PlanningTeamworkNegotiationData ScienceSQLPredictive AnalyticsMarketing StrategyPython

About

AI Product Manager - Built & launched Very first Agentic AI Product https://www.hcltech.com/autonomous-ap

Experience

8 yrs 11 mos
Total Experience
1 yr 10 mos
Average Tenure
1 yr 6 mos
Current Experience

Hcltech

AI Product Manager & GTM Head

Nov 2024Present · 1 yr 6 mos · India · Hybrid

  • Product Management & Strategy:
  • Leading the creation of an Autonomous Accounts Payable (AP) Product leveraging Agentic AI and enterprise accelerators.
  • Defined the end-to-end product vision, requirements, and roadmap, translating business goals into scalable AI-driven outcomes.
  • Drove technical strategy, architecture decisions, and integration frameworks across internal and external marketplaces.
  • Led UI/UX design direction and user experience strategy to ensure intuitive and outcome-driven product design.
  • Wrote detailed PRDs, user stories, and acceptance criteria aligned with business and user objectives.
  • Owned the Agile delivery lifecycle — from epic creation and sprint planning to release management and KPI tracking.
  • Partnered with data science, engineering, and design teams to build production-grade AI systems aligned with enterprise standards.
  • Spearheaded the launch of an industry-first Agentic AI solution in the Finance domain.
  • Go-To-Market (GTM) Leadership:
  • Designed and executed the GTM strategy — from positioning, pricing, and packaging to launch and adoption.
  • Created all commercial models, marketing collateral, and sales enablement assets for successful market rollout.
  • Established a GTM Lab to democratize AI assets, accelerators, and frameworks across the enterprise within six months.
  • Built and executed partner-led GTM models, driving scale, ecosystem engagement, and customer adoption.
  • Led market research, competitive analysis, and value proposition design to drive data-backed decision-making.
  • Defined and tracked key product success metrics — cost, performance, risk posture, and customer impact.
  • Leadership & Collaboration
  • Lead highly cross-functional teams across business, engineering, and design functions in a matrixed organization.
  • Foster data-driven decision-making through experimentation, A/B testing, and analytics.
  • Recognized for building products from scratch to commercialization, driving measurable business outcomes.
Product ManagementGo-to-Market StrategyProduct LaunchProduct DesignAccounts Payable (AP)Sales Management+3

Capgemini

Team Manager - IA Consulting

Jul 2022Nov 2024 · 2 yrs 4 mos · India

Business PlanningBusiness StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Cognizant

Pitch Analyst

Feb 2021Jun 2022 · 1 yr 4 mos · India

Business StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Tata consultancy services

3 roles

Intelligent Process Automation consultant

Apr 2020Jan 2021 · 9 mos

  • Process Mining
  • Automation Opportunity Identification
  • Automation Solutioning & pricing
  • Certification:
  • Celonis Process Mining
  • Automation Anywhere RPA professional
  • AWS Essentials
  • Deep Learning
Business StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Automation Consultant

Promoted

Oct 2019Jan 2021 · 1 yr 3 mos

  • Automation COE Setup
  • Created a Proposal for RPA COE Setup
  • Participated in Defense & Won the Proposal
  • Created the Consulting Service Delivery Plan
  • Delivered the Consulting Service
  • Consulting Service Delivery
  • Conducted Interviews with CXO´s to understand the clear business problem and requirements
  • Defined Vision, Objective and goal of the Automation COE
  • Developed the enterprise centric COE operating model
  • Defined COE Functions & its capabilities
  • Defined Roles, Responsibilities , skillsets
  • Defined demand management process
  • Developed Business pre-feasibility & technical feasibility templates
  • Defined the agile delivery process for RPA delivery
  • Developed PI Planning template, PDD template
  • Defined the support & monitoring process (Incident Management Process, Problem Management Process, Change request Management Process)
  • Defined the Benefit Management Process
  • Defined the Benefit Realization Template
  • Defined the Knowledge Management Process
  • Defined Risk Management Process
Business StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Business Analyst

Jul 2018Oct 2019 · 1 yr 3 mos

  • Consulting
  •  Capturing Data & Performing Industry Analysis, Market Analysis, Company Analysis, Competitor Analysis using various Statistics & Data Analytics Methods
  •  Identifying Market Opportunities , Developing Wireframe and data model to build POC for the identified opportunities
  •  Define , Design & Analyze customer personas, Solution Storyboarding and customer Journey Mapping for CMI Vertical - NPD & Automation/ AI Services
  •  Perform Due diligence as a part of Consulting practice to assess & qualify the processes for Automation
  • Pre-sales
  •  Develop technical and commercial response as a part of Reactive RFP proposal predominantly for RPA Requirements
  •  Develop Business Case & perform CBA as a part of reactive & proactive solution response for RPA/AI Requirements
  •  Develop Solution Strategy, Pricing Strategy to enable customers derive superior value from the service they procure
  • Sales
  •  Create Sales Collaterals for New products and Services our Unit Offer
  •  Develop CXO POV's on Automation / AI Technology Services for CMI Vertical
  •  Perform financial Analysis to determine the Prospect Potential using various finance statements
Teamwork

Tvs next

Marketing Strategy and Research Intern

Dec 2016Mar 2017 · 3 mos · Chennai Area, India

Teamwork

Accenture

Software Engineer

Jun 2014Sep 2015 · 1 yr 3 mos · Bengaluru Area, India

  • Role Description:
  • I worked as Testing engineer in telecom billing domain where I create test script based on FS document received from client and execute the test script using Kenan billing Framework and Advanced MS Excel .
  • Domain: Telecom
Teamwork

Education

PSG TECH Coimbatore

Bachelor of Engineering (BEng) — Computer Engineering

Jan 2010Jan 2014

Alliance University

Master of Business Administration (M.B.A.)

Jan 2016Jan 2018

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