Balakumar Murugadoss

Product Manager

Bengaluru, Karnataka, India8 yrs 11 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led the launch of an industry-first Agentic AI solution.
Expert in Go-to-Market strategy and product management.
Strong background in business process improvement and consulting.

Stackforce AI infers this person is a Fintech Product Manager with strong expertise in AI-driven solutions.

Contact

Skills

Core Skills

Product ManagementGo-to-market StrategyBusiness StrategyManagement Consulting

Other Skills

Product LaunchProduct DesignAccounts Payable (AP)Sales ManagementBusiness Process ImprovementDeal ExecutionProduct MarketingBusiness PlanningTeamworkNegotiationData ScienceSQLPredictive AnalyticsMarketing StrategyPython

About

AI Product Manager - Built & launched Very first Agentic AI Product https://www.hcltech.com/autonomous-ap

Experience

8 yrs 11 mos

Total Experience

1 yr 10 mos

Average Tenure

1 yr 6 mos

Current Experience

Hcltech

AI Product Manager & GTM Head

Nov 2024 – Present · 1 yr 6 mos · India · Hybrid

Product Management & Strategy:
Leading the creation of an Autonomous Accounts Payable (AP) Product leveraging Agentic AI and enterprise accelerators.
Defined the end-to-end product vision, requirements, and roadmap, translating business goals into scalable AI-driven outcomes.
Drove technical strategy, architecture decisions, and integration frameworks across internal and external marketplaces.
Led UI/UX design direction and user experience strategy to ensure intuitive and outcome-driven product design.
Wrote detailed PRDs, user stories, and acceptance criteria aligned with business and user objectives.
Owned the Agile delivery lifecycle — from epic creation and sprint planning to release management and KPI tracking.
Partnered with data science, engineering, and design teams to build production-grade AI systems aligned with enterprise standards.
Spearheaded the launch of an industry-first Agentic AI solution in the Finance domain.
Go-To-Market (GTM) Leadership:
Designed and executed the GTM strategy — from positioning, pricing, and packaging to launch and adoption.
Created all commercial models, marketing collateral, and sales enablement assets for successful market rollout.
Established a GTM Lab to democratize AI assets, accelerators, and frameworks across the enterprise within six months.
Built and executed partner-led GTM models, driving scale, ecosystem engagement, and customer adoption.
Led market research, competitive analysis, and value proposition design to drive data-backed decision-making.
Defined and tracked key product success metrics — cost, performance, risk posture, and customer impact.
Leadership & Collaboration
Lead highly cross-functional teams across business, engineering, and design functions in a matrixed organization.
Foster data-driven decision-making through experimentation, A/B testing, and analytics.
Recognized for building products from scratch to commercialization, driving measurable business outcomes.

Product ManagementGo-to-Market StrategyProduct LaunchProduct DesignAccounts Payable (AP)Sales Management+3

Capgemini

Team Manager - IA Consulting

Jul 2022 – Nov 2024 · 2 yrs 4 mos · India

Business PlanningBusiness StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Cognizant

Pitch Analyst

Feb 2021 – Jun 2022 · 1 yr 4 mos · India

Business StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Tata consultancy services

3 roles

Intelligent Process Automation consultant

Apr 2020 – Jan 2021 · 9 mos

Process Mining
Automation Opportunity Identification
Automation Solutioning & pricing
Certification:
Celonis Process Mining
Automation Anywhere RPA professional
AWS Essentials
Deep Learning

Business StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Automation Consultant

Promoted

Oct 2019 – Jan 2021 · 1 yr 3 mos

Automation COE Setup
Created a Proposal for RPA COE Setup
Participated in Defense & Won the Proposal
Created the Consulting Service Delivery Plan
Delivered the Consulting Service
Consulting Service Delivery
Conducted Interviews with CXO´s to understand the clear business problem and requirements
Defined Vision, Objective and goal of the Automation COE
Developed the enterprise centric COE operating model
Defined COE Functions & its capabilities
Defined Roles, Responsibilities , skillsets
Defined demand management process
Developed Business pre-feasibility & technical feasibility templates
Defined the agile delivery process for RPA delivery
Developed PI Planning template, PDD template
Defined the support & monitoring process (Incident Management Process, Problem Management Process, Change request Management Process)
Defined the Benefit Management Process
Defined the Benefit Realization Template
Defined the Knowledge Management Process
Defined Risk Management Process

Business StrategyBusiness Process ImprovementManagement ConsultingTeamworkNegotiation

Business Analyst

Jul 2018 – Oct 2019 · 1 yr 3 mos

Consulting
 Capturing Data & Performing Industry Analysis, Market Analysis, Company Analysis, Competitor Analysis using various Statistics & Data Analytics Methods
 Identifying Market Opportunities , Developing Wireframe and data model to build POC for the identified opportunities
 Define , Design & Analyze customer personas, Solution Storyboarding and customer Journey Mapping for CMI Vertical - NPD & Automation/ AI Services
 Perform Due diligence as a part of Consulting practice to assess & qualify the processes for Automation
Pre-sales
 Develop technical and commercial response as a part of Reactive RFP proposal predominantly for RPA Requirements
 Develop Business Case & perform CBA as a part of reactive & proactive solution response for RPA/AI Requirements
 Develop Solution Strategy, Pricing Strategy to enable customers derive superior value from the service they procure
Sales
 Create Sales Collaterals for New products and Services our Unit Offer
 Develop CXO POV's on Automation / AI Technology Services for CMI Vertical
 Perform financial Analysis to determine the Prospect Potential using various finance statements

Teamwork

Tvs next

Marketing Strategy and Research Intern

Dec 2016 – Mar 2017 · 3 mos · Chennai Area, India

Teamwork

Accenture

Software Engineer

Jun 2014 – Sep 2015 · 1 yr 3 mos · Bengaluru Area, India

Role Description:
I worked as Testing engineer in telecom billing domain where I create test script based on FS document received from client and execute the test script using Kenan billing Framework and Advanced MS Excel .
Domain: Telecom

Teamwork