Basudha Shrivastav

Founder

Gurugram, Haryana, India16 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Top 30 Women Entrepreneurs 2021 by IWIL India
  • Founder of two successful technology companies
  • Expert in Service Delivery Management and Automation
Stackforce AI infers this person is a SaaS-focused entrepreneur with expertise in automation and service delivery management.

Contact

Skills

Core Skills

Business Strategy & DevelopmentService Delivery ManagementLeadershipIt Project & Program ManagementRisk & Security ManagementBusiness Continuity & ExcellenceIt Service ManagementProject Management

Other Skills

.NETAgile MethodologiesAsset ManagementAutomation SolutionsBudgetingBusiness AnalysisBusiness DevelopmentBusiness Intelligence (BI)Business TransformationBusiness-to-Business (B2B)C++Change ManagementCustomer Relationship Management (CRM)Customer RetentionData Modeling

About

A highly energetic, serial entrepreneur and loyal professional with over 15 years of versatile experience into IT & Telecommunications Industry. She has thrust for knowledge and this can be seen looking at her career graph. She handled many critical projects to provide service efficiency, accuracy, automation and provide ease to the workforce. She did a Six Sigma project on Asset Management lifecycle while working with Ericsson and helped the organization to achieve an untamed goal.  What others consider as a problem, she draws at it as an opportunity. This helped her organization in automating many processes and procedures which were reasons for failure and delay in growth. She is a process oriented person and has expertise in Service Delivery Management and Client/ Customer Relationship Management.  Currently she is running 2 companies as Founder & Managing Director of ExpressEarth Digital Services & EmpFly Services Pvt Ltd. She has created a purpose driven business model focused on the end consumer. Under her leadership, two unique products - ExpressEarth (https://www.expressearth.com) & Empfly (https://empfly.com) have been created & curated. She has addressed as Guest Speaker in Indian Business School, Hyderabad, University of Jammu, IAMAI, Nasscom, Govt of Haryana, IIT Bombay, Ganpat University, IIIT Lucknow, Bharati Vidyapeeth College of Engineering, VNIT Nagpur, Transformance Forum & others. And also mentoring fellow budding entrepreneurs. Few Achievements to boost her personality- 1) Awarded Top 30 Women Entrepreneurs 2021 by IWIL India 2) Entrepreneur of the Week on LinkedIn by Women’s Web 3) Qualified and incubated in NASSCOM 10K Program & Featured as one of the Most Successful Startup 4) Selected by Govt of Haryana as one of the best startup in Haryana State. 5) Selected by World Tourism Forum Lucerne for START-UP INNOVATION CAMP 6) Qualified in 10,000 Women Program organized by IIM Bangalore and Goldman Sachs 7) Selected in SheLeads Program organized by Facebook and Yourstory collectively. 8) Finalist in Times SheUnltd 2020 Entrepreneur Awards in Travel & Experience category 9) Featured by Times of India, Nasscom 10K, Yourstory, Softwaresuggest, SmartBusinessBox, Insellers and others   She loves Adrak in Chai so if you want her undivided attention :) Key skills and experience: Project Management & Automation | Business Strategy & Development | Mergers & Acquisitions| Investments|Marketing management | Stakeholder management System Automation & Growth Hacker | Business Continuity & Excellence | Risk & Security Management

Experience

16 yrs 9 mos
Total Experience
5 yrs 4 mos
Average Tenure
10 yrs 5 mos
Current Experience

Tie

Charter Member

Jan 2022Present · 4 yrs 5 mos

Empfly

Founder & CEO

Jan 2021Present · 5 yrs 5 mos · Gurugram, Haryana, India

  • We are a bespoke and young technology company delivering quality automation solutions to Enterprise Customers.
  • EmpFly is not an HR system — we call it an Employee and Facility Management System to distinguish it from HRMS systems, precisely because we think that the problem we solve is much broader than HR, and the right system to solve this problem is a level down in the stack from an HR system, or even the HR department itself.
  • Our products are industry- agnostic which means any companies who need Employee and Facility management software can buy our software.
Automation SolutionsEmployee ManagementFacility ManagementBusiness Strategy & DevelopmentService Delivery Management

Expressearth digital services pvt ltd

Member Board Of Directors

Jan 2016Present · 10 yrs 5 mos · New Delhi Area, India

  • The list below are the responsibilities of the Managing Director approved by Group Director Council. Beside these responsibilities it is expected that the MD oversee actions and co-operates with key people within her/his area of responsibility.
  • As the Managing Director ensure team organization and progress of team work,
  • Ensure a common understanding of the situation at any given time within the team,
  • Ensure team-meeting and MOMs maintenance and follow-up with team on regular interval.
  • Take decisions on extraordinary costs necessary or desirable as per situation,
  • Ensure that proper decisions are taken and delegate tasks,
  • Identifying the opportunity in market through meetup/new client deals or other medium
  • Give official statements to media as per request/requirements
  • Ensure safety of employees and organization
Team OrganizationDecision MakingMedia CommunicationService Delivery ManagementLeadership

Ericsson

IT Project Analyst & Security Specialist

Sep 2011Jan 2016 · 4 yrs 4 mos · Noida Area, India

  • Key Project Manager for creation of two softwares- OTRS & SRF which widely used by 14K employees in India and abroad.
  • Performed Six Sigma on Asset & Configuration system and achieved 3 sigma.
  • Supports Oganization with Business Continuity Plan frameworks implementation
  • Execute Managed Security Compliance with respect to critical units and processes.
  • Keeping up-to-date on organization's business and its need of Information Security
  • Active supports in security awareness Program Company wide.
  • Facilitating External audits & gap closure
  • Maintain status update report and present to security organization as
  • and when required.
  • Ensure that global and local security directives and guidelines are
  • implemented and complemented by local security instructions if needed
  • Be an active member of the IT & Security Organization
  • Support Ericsson's personnel, contractors and visitors in minimizing risks
  • Supports business for compliances and standards as required
  • Execute Managed Security Compliance with respect to EGI IT and other
  • supporting Functions.
Project ManagementSix SigmaSecurity ComplianceIT Project & Program ManagementRisk & Security Management

Serco

IT-TEAM LEAD

Jan 2009Jan 2011 · 2 yrs

  • Manage IT Servicedesk
  • Team leader for managing L1 & L2 support
  • Key person for implementation of Change management & Incident Management
IT Service ManagementChange ManagementIncident ManagementProject Management

Education

Stanford University Graduate School of Business

Seed Spark 05 Cohort — Online Entrepreneurship Program

Sep 2022Jan 2023

Indian Institute of Management Bangalore

Executive Entreprenurship Program — Entrepreneurial and Small Business Operations

Delhi University

B.A.Eng(h) and GNIIT

Jan 2006Jan 2009

NIIT, New Delhi

GNIIT (Diploma — Software Engineering

Jan 2006Jan 2008

Delhi University, New Delhi

English (Hons) (2006 — 2009

Jan 2006Jan 2009

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