Aug 2017 – Feb 2019 · 1 yr 6 mos · Gurgaon, Haryana, India

Mar 2016 – Mar 2017 · 1 yr · Bellevue WA

• Expedia - GCO Voyager
• Voyager tool provides cross-brand sales and customer service functionality for call center agents for Expedia. The business wishes to achieve:
• AHT reduction for both service and sales calls
• Reduced calls for service
• Increased conversion rates for sales
• Reduced cost of training for agents across both Expedia.com and Hotels.com (and other brands)
• The product is written using MVC architecture. UI and business layer is written using C# and backend service is written using java.
• Responsibilities
• Designing and implementing mocking framework for dependent services.
• Hands on experience with test and tool development, test framework development, code and process design, code reviews, cross team coordination, cross-discipline coordination, and code development for production-grade deployment.
• Designing and implementing data driven test framework for continuous integration environment.
• Cross-team planning and coordination of test case management solution.
• Coordinating with development and deployment teams to update QA process for managing, maintaining and deployment of QA projects.
• Define and promote best design and implementation practices.
• Hands on experience with E2E, UI, Integration, Component, Unit test automation
• Designing UI automation framework using Selenium.
• Tools and Technologies: C#, Java, SOAP and REST API’s, ASP.net MVC, JQuery, JavaScript, Mocking framework, GIT, Stash, JIRA, Web services, SOAP UI, IntelliJ, Fiddler, Selenium, HTTP Analyzer

Apr 2015 – Mar 2016 · 11 mos · Seattle

• Starbucks - PartnerHub Enterprise Collaboration
• Working as Test Lead with Partner Hub enterprise collaboration portal build on SharePoint 2013 which helps serve different social networking features, processes and operational features for different teams, departments, communities with Retail and Non-Retail employees.
• Responsibilities
• Led a project to completely design and implement automated testing infrastructure for the entire web and mobile QA division build on technologies like C#, Rest API’s, Entity framework for database API’s, JQuery, JavaScript, Google charts, SQL, TFS
• Led high priority software testing for various projects involving interfacing with new hardware, as well as API, database and front end functional and load testing.
• Mentoring and training of SDET’s, setting personal and professional SMART career goals.
• Developing and maintaining Selenium test automation framework with page object model.
• Developing and maintaining API tests for Web services exposed.
• Using Microsoft test manager and TFS API’s to update automated test run status.
• Upgrading database rest API’s on regular basis for supporting new features and debugging via fiddler to analyze the results.
• Developed automated dashboard generating charts at run time using Excel API’s and google charts API’s.
• Developed Test mock framework for framework dependent services.
• Setting up Appium and Perfecto Mobile for mobile test automation.
• Recorded automated scripts for performance tests using VSTS.
• Reporting test results using reporting tools.
• Tools and Technologies: C#, Rest API’s, Entity framework for database API’s, JQuery, JavaScript, Google charts, DataTables , SQL, TFS , SOA, JIRA, Web services, PowerShell, MTM, Fiddler, HTTP Analyzer, Selenium, Coded UI, Performance Testing using VSTS, Mocking framework

Oct 2014 – Apr 2015 · 6 mos

• Microsoft - XBOX Developer Forum:
• Worked as senior SDET with XBOX Developer forum that allows external developers to post questions for specific platform and for DEV account managers manage and post responses to those questions. Available to partners outside MS, game developers for XBOX, internal MS developers QA forum. Posts are searchable and security model exits so that questions and responses targeting secret platforms are only shown to individuals who are under a NDA for those specific platforms.
• Responsibilities
• Involved in the requirement study, design and development for automation and manual tests for XBOX Developer Forum.
• Independently utilize innovative test methodologies to develop test plans/strategies for owned feature areas.
• Guides and works closely with other Dev’s in reproducing and resolving issues encountered during test execution. Runs automated test tools compiles and reports results.
• Upgrading and maintaining web services test automation for new service features enhancements.
• Performs detailed analysis of test results and updates test cases/scripts accordingly
• Provides some bug prevention and/or proactive testing through product specification reviews.
• Automation of test environment and service deployment using Azure IaaS.
• Recorded automated scripts for performance tests using VSTS.
• Followed scrum and agile development processes.
• Tools and Technologies: C#, SQL Server, WCF, Web services, Windows Azure IaaS, PowerShell, JavaScript, WTT, TFS, MTM, Fiddler, HTTP Analyzer

Apr 2012 – Oct 2014 · 2 yrs 6 mos

• MS Office 365 tools team works on different tools and environment for Office content localization. It involves end to end universal localization automated system which helps in localizing Office content. Tools are exposed as web services and consumed by localization teams.
• Responsibilities
• Developed test infrastructure, automation, and monitoring tools. Coding BVT and UAT automation frameworks for daily builds. Worked on calculating the code coverage. Maintaining and reporting automation run against daily builds.
• Upgrading and maintaining web services test automation for new service features enhancements.
• Involved in the requirement study, design and development for automation and manual tests for office tools.
• Fixing production bugs and coding tools for new requirements.
• Automation of test environment and service deployment using Azure IaaS.
• Participate actively in detailed design, code reviews, and bug discussions with the feature teams and support well informed decisions towards business and engineering goals to effectively solve software challenges.
• Independently utilize innovative test methodologies to develop test plans/strategies for owned feature areas
• Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects.
• Testing Performance pipes, reporting using cubes for Office.
• Followed scrum and agile development processes.
• Tools and Technologies: C#, SQL Server, WCF, REST, SOA, Web services, Windows Azure IaaS, PowerShell, Source Depot, TFS, Product Studio, Localization Tools

Sep 2008 – Aug 2009 · 11 mos · Redmond WA

• MSN Publishing platform team works for publishing and maintaining content of MSN sites. Responsibilities
• Troubleshooting management, hosting and rendering of content hosted using publishing platform. Writing automation to reproduce user scenarios. Writing tools for selfheal, which is troubleshoot issue and fixing them. Deployment of MSN site contents. Writing and updating process documents related to project.
• Tools & Technologies: C#, SQL Server, Bedrock, Shuttle, Product Studio, UTS, Fiddler, Http Analyzer etc.

Mar 2008 – Aug 2008 · 5 mos

• Performance testing for NASDAQ OMX Click and Secure sites
• OMX is a leading expert in the exchange industry. OMX owns exchanges in the Nordic and Baltic region, and develops and provides technology and services to companies in the securities industry around the globe. It provides these exchanges with the necessary software infra-structure called the Click and Secure Product suite, to run their respective Securities, Derivative and Financial Markets. Click and Secure is a trading and Clearing system respectively offering a comprehensive range of functionality for trading and clearing in a wide range of financial instruments. The system is currently operating in several exchanges. Work involves writing functional descriptions and functional test cases.
• Responsibilities:
• Actively involved along with the Business Analysts in writing User Acceptance test cases. Writing and executing the system test cases for the different functionalities. Notified and reported the bugs in the application. Re-test the bug fixes and doing regression test Writing and running automation suite against daily builds.
• Tools & Technologies: Testing/Financial domain tools and technologies

Jul 2006 – Feb 2008 · 1 yr 7 mos

• Test automation for Windows Desktop Search AddIn:
• This project involved automating the testing of the add-ins of Windows Desktop Search over various build of WDS and various releases of OS. This automation involved both automating of test cases related to functional testing as well as automating the test cases related to user interaction. Responsibilities:
• Test automation of WDS add-ins. Requirement study and Test Plan writing Writing and executing functional and system test cases. Defect logging and report generation. Derive Test Cases based on software requirements documentation (SRS), design documentation (SDD), Help manuals and business scenarios making the preliminary Test cases Involved in the complete Testing life cycle of the system
• Tools and Technologies: C#, SQL Server, WTT, Source Depot, Product Studio