Dec 2014 – Jul 2021 · 6 yrs 7 mos · New York City Metropolitan Area · On-site

• As the President of Genesis Paper’s US Market I was responsible for the overall strategic direction, growth, and profitability of the company's operations within the United States.
• Key Responsibilities:
• Strategic Leadership: Develop and implement strategic plans to drive growth, profitability, and market share in the US market. Ensure alignment with the company’s global vision and objectives.
• Operational Excellence: Oversee all aspects of US operations, including, supply chain, sales, and marketing. Optimize processes to improve efficiency, quality, and customer satisfaction.
• Market Expansion: Identify and pursue new business opportunities, partnerships, and markets. Lead initiatives to expand the company’s presence and influence within the industry.
• Financial Management: Develop and manage budgets, forecasts, and financial performance metrics. Ensure financial targets are met and resources are allocated effectively.
• Team Leadership: Build, mentor, and lead a high-performing executive team. Foster a culture of collaboration, innovation, and continuous improvement.
• Customer Focus: Cultivate strong relationships with key customers, stakeholders, and industry partners. Ensure the highest levels of customer service and satisfaction.
• Sustainability: Champion sustainable practices and initiatives that align with Genesis Paper’s commitment to environmental responsibility.

Jan 2014 – Jan 2014 · 0 mo · New Delhi, Delhi, India · On-site

• For over a year, worked with a new start-up, trying to establish itself into Indian marketplace and worked along with the CEO to ensure that brand is positioned in the right dimension to prospects in India.

Feb 2012 – Jan 2014 · 1 yr 11 mos · Noida, Uttar Pradesh, India

• As the Head of ChangeYourBoss.com for the Indian market, was responsible to lead the efforts to introduce and run a new-age job portal designed to revolutionize the job search and hiring process.

Oct 2009 – Feb 2012 · 2 yrs 4 mos · Noida, Uttar Pradesh, India

• Core Responsibilities:
• Member of Leadership Team.
• Build a team of performance-oriented professionals with domain expertise.
• Formalize scalable ‘people practices’ from scratch, which would make us the preferred employer in this competitive sector.
• Create & staff an Organization structure, which would focus on all areas pertaining to business sourcing, service delivery, training, technology/telecom and support.
• Managing & Optimizing 70+% of monthly burn (manpower)
• Achievements:
• Built the leadership and managerial team; thereby achieving remarkable operational efficiencies.
• Grew the team from 450+ people to 6000+
• Successfully implemented scalable people practices related to sourcing, hiring, goal setting, performance management, and retention.
• Brought down costs (without impacting operations, people, or the payment cycles) by more than 30% within 3 months; & streamlined all logistic systems (pertaining to infrastructure, vendor network, etc).

Jun 2003 – Oct 2009 · 6 yrs 4 mos · Noida, Uttar Pradesh, India

Aug 2001 – Jun 2003 · 1 yr 10 mos · Noida, Uttar Pradesh, India

• Head - Human Resources & Administration, August 2001 to June 2003
• Supervise three human resources professionals and two support staff in the administration, of human resources policies/ procedures for India Operation (85 employees). Respond to management and employee questions on HR matters, provide counseling to employees, and conduct investigations as needed to resolve employee relations or legal issues. Provide back-up coverage to and assist Country Manager in development of various programs, plans, policies, and procedures.
• Key Accomplishments:
• Setting up operations from scratch (10,000 Sq. Ft. State of Art facilities).
• Building a strong team of 25 developers to delivery any complex project, out of Offshore Development Centre in New Delhi in less than six-week.
• Designed & implemented People’s policies.
• Designed & implemented Performance Management System & 360 degree feedback system.
• Designed & implemented Human Resource Information System on Intranet.
• Part of the Management Committee to participate in long-term & short-term plans for India Operations and overall strategy for Organization in Information Technology domain.
• Developed & organized various “Keep In Touch” activities to ensure the sense of belongingness.
• Developed & imparted various Training Programs and coordinated various mentoring programs.
• Vendor Management

Feb 2000 – Aug 2001 · 1 yr 6 mos · Greater Delhi Area

• Was part of the initial set-up team and helped building and establishing the organisation in Major Metro i.e. Mumbai, Bangalore, Chennai and managing the activities centrally from New Delhi.

Jul 1996 – Jan 2000 · 3 yrs 6 mos · Noida, Uttar Pradesh, India

• Was responsible for enabling all the facilities and services are provided to the employees in the office, so that all the employees and organization as a whole work in a most efficient manner.
• Assisted Vice President, Human Resources in coordinating various HR activities e.g. interview scheduling, profile short listing, preliminary HR round, writing job descriptions, in consultation with concerned departments. Coordinating training requirements & assisting in Performance Management System.
• Key Achievements:
• Member of New Initiative Group to set up Global Networking Services, to feed networking professional demand in market.
• Successfully hired & exported the Indian talent to US, under H1B (around 120 engineers)
• Twice consecutively awarded the best employee of HCL.