Rajes Jha

CEO

Noida, Uttar Pradesh, India18 yrs experience

Key Highlights

17+ years of HR transformation experience.
Expert in building future-ready HR Shared Services models.
Proven track record in reducing attrition and enhancing employee engagement.

Stackforce AI infers this person is a strategic HR leader with extensive experience in organizational transformation and employee engagement.

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Skills

Core Skills

Hr TransformationStrategic Human Resources LeadershipHr OperationsTalent AcquisitionPerformance ManagementHr Shared ServicesEmployee EngagementTalent Management

Other Skills

Blue Collar RecruitmentBusiness PartnershipC-Suite AdvisorChange ManagementCompensation & BenefitsCulture TransformationDiversity & InclusionEmployee Experience & CultureEmployee Learning & DevelopmentEmployee RelationsEmployer BrandingEmployer Branding & IPO ReadinessExit ManagementGlobal HR ManagementGrievances

About

"Leadership is not about being in charge. It's about taking care of those in your charge." – Simon Sinek My journey in Human Resources began with a deep curiosity about what truly drives people to excel not just in roles, but in life. Over the last 17+ years, that curiosity has evolved into a purposeful career where I have delivered high-impact HR solutions across diverse sectors and global landscapes. Today, I lead large-scale HR transformation initiatives with a focus on employee experience, operational efficiency, and strategic alignment. I specialize in building future-ready HR Shared Services models, implementing HR tech solutions, and designing talent programs that empower individuals and strengthen cultures. From driving automation of HR processes to establishing robust leadership pipelines and reducing attrition, my approach is grounded in insight, innovation, and inclusion. Whether it’s aligning with business goals or navigating global compliance landscapes, I bring a strategic yet people-first perspective to everything I do. What drives me is the opportunity to transform organizations, cultures, and careers. If you are passionate about building resilient, high-performing workplaces, let’s connect. 📧 rajeshkaju@gmail.com

Experience

Quarks

Head of Human Resources

Apr 2025 – Present · 11 mos · Noida · On-site

★ Global HR Management/GCC: Oversee end-to-end people operations across India, USA, Canada, and Singapore, ensuring alignment with business objectives.
★ Talent & Organizational Development: Spearhead talent management, leadership development, and organizational design to drive growth and scalability.
★ HR Digital Transformation: Led the adoption of HR tech solutions, automating processes, and enhancing data-driven decision-making.
★ Employee Experience & Culture: Champion initiatives in rewards & recognition (R&R), engagement, policy formulation, and eNPS to foster a high-performance culture.
★ Employer Branding & IPO Readiness: Strengthen employer branding strategies and ensure HR compliance for IPO preparation.
★ C-Suite Advisor: Act as a strategic coach and advisor to senior leadership on people strategy and organizational effectiveness.

Global HR ManagementTalent & Organizational DevelopmentHR Digital TransformationEmployee Experience & CultureEmployer Branding & IPO ReadinessC-Suite Advisor+2

Compass group

People Business Leader

Jul 2023 – Mar 2025 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

★Strategic HR Business Partnering: Served as trusted advisor to senior leaders across multiple business units, aligning people strategy with organizational objectives and driving workforce planning initiatives
★HR Operations Excellence: Optimized end-to-end HR service delivery across global operations, achieving 95%+ SLA compliance while reducing operational costs by 15% through process automation and standardization
★People Analytics & Insights: Leveraged HR data and analytics to drive decision-making, forecast workforce needs, and influence leadership strategy across diverse business environments
★Talent Development: Implemented comprehensive leadership development programs, reducing leadership pipeline gaps by 40% and strengthening succession planning processes
★Employee Relations: Managed complex labor relations and collective bargaining across multiple locations, maintaining positive employee engagement while ensuring compliance
★Diversity & Inclusion: Drove DEI initiatives achieving industry-leading representation metrics and fostering inclusive workplace culture

Strategic HR Business PartneringHR Operations ExcellencePeople Analytics & InsightsTalent DevelopmentEmployee RelationsDiversity & Inclusion+2

Ecom express limited

VP & Head-Corporate HR

Aug 2022 – Jul 2023 · 11 mos · Gurugram, Haryana, India · On-site

★Strategic Workforce Planning: Directed comprehensive HR strategy supporting 80,000+ blue collar workforce across 2,800+ locations nationwide during high-growth phase
★Performance Management: Implemented data-driven performance management system, improving productivity metrics by 30% and enhancing organizational effectiveness
★Talent Acquisition Leadership: Orchestrated large-scale talent acquisition strategy, successfully hiring 20,000+ employees within 12 months while maintaining quality standards
★Change Management: Designed and executed comprehensive change management programs for technology implementations and organizational transitions
★HR Operations & Compliance: Ensured full compliance with India labor laws across multiple states and maintained accurate employee records for large distributed workforce
★ Secured GPTW certification, strengthening employer branding.

Strategic Workforce PlanningPerformance ManagementTalent Acquisition LeadershipChange ManagementHR Operations & ComplianceTalent Acquisition

Paytm

Head-HR Operations/HRBP

May 2014 – Jul 2022 · 8 yrs 2 mos · Noida, Uttar Pradesh, India · On-site

★Strategic Business Partnering: Partnered with C-suite executives to shape organizational strategy during hypergrowth, supporting multiple business pivots and new venture launches
★HR Shared Services: Established comprehensive HR Shared Services encompassing Talent Acquisition, Learning & Development, Compensation & Benefits, HR Automation, HR Compliance, and HR Analytics
★Culture Transformation: Led cultural transformation initiatives maintaining employee engagement scores above industry benchmarks despite rapid scaling challenges
★Talent Retention: Implemented innovative retention strategies, reducing voluntary turnover by 35% in critical roles through data-driven interventions
★IPO Readiness: Designed equity compensation programs and ESOP frameworks ensuring regulatory compliance and successful IPO preparation
★Operational Excellence: Created agile HR operating model enabling rapid business scaling and supporting organizational flexibility

Strategic Business PartneringHR Shared ServicesCulture TransformationTalent RetentionIPO ReadinessOperational Excellence+1

Gautier

Head-HRBP

Oct 2010 – May 2014 · 3 yrs 7 mos · New Delhi Area, India · On-site

★Business Partnership: Served as strategic HR advisor to manufacturing leadership, driving operational excellence initiatives and workforce optimization
★Productivity Enhancement: Led workforce optimization projects achieving 20% productivity improvement while maintaining quality standards and employee satisfaction
★Talent Management: Implemented competency-based talent management framework across manufacturing and corporate functions, enhancing performance alignment
★Leadership Development: Designed and executed targeted leadership development programs for mid-level management, strengthening organizational capability
★Employee Relations: Managed industrial relations and union negotiations maintaining zero-dispute record while ensuring fair labor practices

Business PartnershipProductivity EnhancementTalent ManagementLeadership DevelopmentEmployee RelationsPerformance Management

Tata consultancy services

Lead-HR Operations

Jan 2008 – Oct 2010 · 2 yrs 9 mos · Bengaluru, Karnataka, India · On-site

★Large-Scale Operations: Managed comprehensive HR operations for 10,000+ employee delivery center ensuring seamless service delivery and operational excellence
★Process Automation: Implemented HR automation initiatives reducing service delivery time by 50% and enhancing employee experience
★Onboarding Excellence: Designed comprehensive onboarding and assimilation programs achieving 95% first-year retention rates
★Shared Services Model: Established standardized HR shared services model across multiple locations, ensuring consistency and scalability

Large-Scale OperationsProcess AutomationOnboarding ExcellenceShared Services ModelHR OperationsHR Shared Services