Deepak (Deep) Khandelwal

Operations Associate

Bengaluru, Karnataka, India21 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Over 21 years of experience in strategic innovation leadership.
Expert in scaling innovation systems and data-driven decision making.
Multilingual professional with effective communication skills.

Stackforce AI infers this person is a SaaS and Fintech expert with a strong focus on operational excellence and innovation management.

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Skills

Core Skills

Change ManagementDigital TransformationOperational ExcellenceInnovation Management

Other Skills

Jobs to be doneRPAAIDesign ThinkingRobotic Process Automation (RPA)Process OptimizationAutomationProject PlanningBudgetingPower QueryPower BIExtract, Transform, Load (ETL)M CodeBusiness Growth StrategiesBusiness analyst

About

Dynamic business leader with more than 21 years of experience in strategic innovation leadership, driving business growth, transformation, and managing change across global teams. Proven track record in leading initiatives that enhance operational efficiency and foster a culture of innovation. Expertise in data-driven decision-making, stakeholder engagement, and cross- functional team leadership. Skilled in leveraging emerging technologies and conducting market analysis to enhance organizational capabilities and deliver sustainable growth. Committed to building strong internal communities to support a unified innovation strategy. I am passionate about creating innovative solutions that address customer needs and pain points, and enable business growth and sustainability. As a multilingual professional, I can communicate effectively in French, English, and Hindi.

Experience

21 yrs 4 mos

Total Experience

7 yrs 1 mo

Average Tenure

11 yrs 3 mos

Current Experience

Ibm

4 roles

Global Business Operations

Promoted

Mar 2024 – Present · 2 yrs 3 mos · Bengaluru, Karnataka, India

Global Transformation Leader - Digital Strategy

Mar 2020 – Oct 2023 · 3 yrs 7 mos · Bengaluru, Karnataka, India

Develop and implement digital transformation strategies using RPA, and AI
Develop business cases and impact studies to help leaders prioritize modernization projects to maximizes business value
Apply Design Thinking principles to drive process innovation, improve standardization and simplify operations to improve productivity and efficiency
Transform complex issues into clear strategies and executive-level presentations
Design and architect demand management system, harmonizing and consolidating diverse development platforms to create seamless workflows
Practice agile management ideals and facilitate standup meetings, retrospectives and showcase ceremonies using tools such as Trello, Mural, Zenhub
Develop executive-level project plans and communications programs to ensure projects are delivered with ease

Change ManagementJobs to be doneDigital Transformation

Global Program & Iteration Manager

Promoted

Jan 2016 – Feb 2020 · 4 yrs 1 mo · Bengaluru, Karnataka, India

Led Global innovation program (IGNITE) across 6 sites and optimized 21~ FTE by process optimization/automation
Lead focal for driving RPA campaign globally across 6 sites and helped users automate repetitive tasks
Helped Leaders to develop and drive Go-To-Market & Sales support strategies

Robotic Process Automation (RPA)Operational ExcellenceInnovation Management

Sales Management Advisor, Cloud & GTS France - SMS CoE

Aug 2014 – Dec 2015 · 1 yr 4 mos · Bengaluru, Karnataka, India

Present sales pipeline in Cadence call and provide Sales insights to Sales VP & Directors in France, Europe
Analyze win/loss trends, predictive analysis, and other key metrics to provide insights to improve results

Societe generale corporate & investment banking

Sr. Tech Infra Manager - Command center operations

Jun 2006 – Aug 2014 · 8 yrs 2 mos · Bengaluru, Karnataka, India

Managed IT operations, outsourcing, project planning & budgeting; leading 3 large teams
Transitioned 4 command centers 3 from Paris (FR) & 1 from Hong Kong within project scope and budget
Created and implemented strategic implementation plan and upgrade paths for the migration of legacy applications
Defined requirements for a new help-desk ticketing program that improved overall reporting and visibility of operational performance metrics

Operational Excellence

Symphony marketing solutions

Consultant - Market research

Jul 2004 – Jun 2006 · 1 yr 11 mos · Bengaluru, Karnataka, India

Develop and implement effective / strategic business solutions through research and analysis of data
Executes studies concerning trends and developments in the market