Sep 2024 – Dec 2025 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

• Lead full sales cycle ownership across large government and PSU accounts, positioning ServiceNow’s digital workflow platform (ITSM, ITOM, HRSD, GRC, SecOps) as a critical enabler of operational efficiency and digital transformation.
• Built and nurtured strong relationships with senior government officials including IAS officers, CIOs, and IT Directors, ensuring alignment with Digital India and NIC initiatives.
• Developed comprehensive multi-year account strategies, incorporating detailed government policy insights and budget cycles to maximize penetration and deal closure rates.
• Successfully responded to complex government RFPs and tenders, ensuring full compliance with public procurement policies while maximizing win probability.
• Collaborated closely with pre-sales, solution consulting, customer success, legal, and partner teams to craft bespoke proposals and ensure seamless solution delivery.
• Engaged SI partners and system integrators in joint go-to-market initiatives, enhancing delivery readiness and customer satisfaction.
• Continuously monitored policy changes and competitor landscape to identify and capitalize on emerging opportunities within the government vertical.

Mar 2024 – Sep 2024 · 6 mos · Delhi, India · On-site

• Spearheaded sales efforts of SaaS CRM, CX, and ITSM solutions for PSU, state, and central government clients.
• Developed and executed targeted plans to maximize revenue and client satisfaction within assigned territories, securing new logos and nurturing high propensity accounts.
• Managed public sector procurement cycles, including tender participation and RFP responses, effectively positioning Freshworks solutions against competitive offerings.
• Conducted workshops to educate government buyers on SaaS benefits and industry-specific use cases, driving customer engagement and adoption.
• Led managed services elements in partnership engagements, crafting value propositions and closing deals collaboratively.
• Coordinated efforts with central and state government accounts to align projects and expand solution footprints.

Sep 2020 – Jan 2024 · 3 yrs 4 mos

• Built and scaled Oracle Cloud IaaS & PaaS business from ground zero into a $2M+ territory through strategic account development and pipeline management.
• Led hybrid cloud sales strategies tailored to PSU, state, and central government verticals, including complex digital transformation projects.
• Accountable for revenue consumption targets, actively driving cloud adoption across government entities through consultative selling and value-based propositions.
• Participated in tendering and RFP processes for public sector cloud procurements, ensuring competitive positioning of Oracle’s cloud portfolio.
• Conducted workshops and business conversations to facilitate cloud migration journeys for government stakeholders.
• Managed key partners and bidders, co-developing sales strategies and enabling solution delivery readiness.

Sep 2014 – Sep 2020 · 6 yrs

• Managed end-to-end sales for Oracle SaaS ERP and EPM applications targeting PSU, central, and state government clients.
• Drove pipeline development by identifying business priorities and positioning Oracle’s application suite to meet evolving government requirements.
• Developed deep customer relationships at CXO and decision-maker levels, enabling strategic partnership and solution adoption.
• Collaborated with internal sales, consulting, and delivery teams to ensure smooth implementations and customer satisfaction.
• Led sales forecasting, account planning, and resource allocation, ensuring consistent quota attainment.
• Key wins include Lucknow Metro Rail Corporation (first hybrid cloud deal in India), IRCTC, National High-Speed Rail Corporation, and multiple power distribution companies.

Nov 2007 – Sep 2014 · 6 yrs 10 mos · Lucknow Area, India

• Directed a team of 25 sales and technical professionals across UP, Bihar, and Jharkhand, achieving sales targets and driving customer satisfaction.
• Managed key accounts including CAC Allahabad, MNIT, HAL, NTPC, SBI, NIC, and Sahara India, focusing on IT security and infrastructure solutions.
• Delivered double-digit growth in security solution sales through strategic client engagement and channel development.
• Coordinated competitive sales initiatives and marketing programs to boost brand presence and solution adoption.
• Awarded Best Salesperson and Best Deal awards for outstanding performance in FY 2012–13.

Apr 2005 – Nov 2007 · 2 yrs 7 mos · Lucknow Area, India

• Managed team of 18 sales and technical executives.
• Served as the Branch Head and handled sales and service revenue for UP, Uttaranchal through channel partners
• Administered the large bid response process and developed sales pipeline
• Rendered support to Business Development teams by contributing in designing solutions
• Ensured 100% customer retention & satisfaction

Oct 1997 – Mar 2005 · 7 yrs 5 mos · New Delhi Area, India

• Managed team of 8 executives.
• Handled the service and product sales for SBI, JP Group, Godfrey Phillips, Modi Xerox, Flex Industry, Power Grid and NHPC
• Provided solutions to business opportunities for all accounts.
• Forged successful alliances with sales distributor and dealer’s network in the territory.
• Assisted the Sale and Technical Team for delivering end-to-end networking solutions in different accounts.