D

Dhirendra Kumar Prajapati

Operations Associate

Bengaluru, Karnataka, India8 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 8 years of experience in PMO roles.
  • Expert in project management and resource optimization.
  • Proven track record of improving efficiency by 30%.
Stackforce AI infers this person is a Project Management Professional with expertise in SaaS and resource management.

Contact

Skills

Core Skills

Pmo ServicesOperations ManagementProgram ManagementAnalytical SkillsResource ManagementRecruitingProject Management

Other Skills

Application of the Fuzzy Analytic Hierarchy Process (AHP)AssertiveAssessing outcomesAssessing progressAsset ManagementAttention to DetailAzure DevOps ServicesBudgetingBusiness AnalysisClearQuestCollaborativeCommunicationConflict ResolutionCoordinationData Analysis

About

"If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." - This quote by Albert Einstein resonates deeply with me. Hello, I am Dhirendra, but you can call me Ankur. As a tech enthusiast, I have over 8+ years of experience in the industry as a PMO, where I have developed a deep passion for critical thinking and problem-solving. When it comes to tackling a problem, I firmly believe in Einstein's philosophy. I take my time to fully understand the problem before diving into the solutions. I believe that by doing so, I can come up with more efficient and effective solutions that address the root cause of the problem. If you are facing any problems or challenges in your business or personal life, let's connect and work together to find the best solution.

Experience

8 yrs 4 mos
Total Experience
4 yrs 2 mos
Average Tenure
5 yrs 9 mos
Current Experience

Axa global business services (axa gbs)

3 roles

Process Lead

Promoted

Aug 2024Present · 1 yr 10 mos

  • Project EPM (Plainview PPM Pro, Expense Management, SharePoint and Power Automate):
  •  Centralized Visibility: I centralize project portfolio information for a single source of truth in decision-making.
  •  Resource Tracking: I track resource utilization and allocation to ensure effective project assignments.
  •  Project Prioritization: I prioritize projects based on value and strategic alignment.
  •  Capacity and Financial Planning: I manage budgets and anticipate resource needs using real-time insights.
  •  Scenario Analysis: I simulate scenarios to assess impacts on resources and project execution.
  •  Custom SharePoint Solutions: I design tailored SharePoint solutions to meet business needs.
  •  Integration and Support: I integrate SharePoint with applications like Planview PPM Pro and provide user support.
  •  Workflow Automation: I implement automated workflows using Power Automate, collaborating with stakeholders.
  •  Testing and Documentation: I test workflows for reliability and create user documentation.
  •  Monitoring and Improvement: I monitor automated processes and propose enhancements for efficiency and compliance.
  •  User Training: I provide training sessions to end-users on new SharePoint features and automation tools.
  •  Data Management: I ensure data integrity and governance in SharePoint solutions and workflows.
  •  Feedback Collection: I gather user feedback to continuously refine and improve SharePoint and automation solutions.
  • Internal Budget Controller:
  •  Budget Preparation: I collaborate on annual budgets and forecasts using historical data.
  •  Financial Analysis: I assess budget performance, identifying trends and variances.
  •  Monitoring and Reporting: I monitor budgets for compliance and prepare financial reports.
  •  Cost Control: I implement measures to optimize resources and identify savings opportunities.
  •  Variance Reporting: I provide detailed reports on significant budget variances, recommending corrective actions.
IT Business AnalysisLean Process ImprovementOperations ManagementPMO ServicesCommunicationPlanview+7

Senior Analyst (PMO)

Oct 2021Aug 2024 · 2 yrs 10 mos

  • Provide first-level support to managers, workers, and suppliers on all BAU activities related to the use of SAP Fieldglass VMS.
  • Resolve issues related to SAP Fieldglass VMS in a timely and efficient manner.
  • Collaborate with the IT department to coordinate the resolution of complex technical issues.
  • Manage the administrative processing of managers' need for external resources (subcontracting) from the beginning to the end of the external engagement process.
  • Ensure compliance with operating procedures and policies through monitoring and data quality checks as data steward for all external resources.
  • Check invoices and monitor compliance to ensure the maximum duration of services.
  • Aid in all project closures and perform benefit analysis in collaboration with Project Management.
  • Use analytical skills to analyze data and perform impact assessments to support decision-making processes.
  • Utilize Microsoft Office tools such as Excel VBA, Power BI, and Power Automate to automate processes and improve efficiency.
  • Manage resources through effective resource management and procurement skills.
  • Use critical thinking and problem-solving skills to identify areas for process improvement and implement solutions.
  • Achievements:
  • Successfully resolved over 90% of issues related to SAP Fieldglass VMS within the agreed service level agreements.
  • Streamlined the administrative processing of external resources, reducing the time taken for onboarding/offboarding and time tracking.
  • Implemented data quality checks and compliance monitoring to ensure adherence to policies and procedures.
  • Automated manual processes using Excel VBA, Power BI, and Power Automate, leading to a 30% increase in efficiency.
  • Improved resource management by implementing a system to track resource activities, resulting in a 20% reduction in resource costs.
  • Contributed to successful project closures and benefit analysis, leading to a 15% increase in project success rate.
Microsoft OfficeMicrosoft Power AutomateSharePointDevelopmentAnalytical SkillsProgram Management+2

Analyst (PMO)

Sep 2020Oct 2021 · 1 yr 1 mo

  • I have the pleasure of working with DRReAM (Data, Risk, Research, Actuarial, and Management Services), where I was part of the Management Services team. Our objective was to provide relevant and actionable support and solutions for the AXA group entities and coordinate work across different teams, entities, and geographies.
  • As an SAP Fieldglass VMS End User Support member within the MSP team, I was responsible for the first level of support for all BAU activities related to the use of the SAP Fieldglass VMS users, including managers, workers, and suppliers. Additionally, I handled the administrative processing of managers' need for external resources, from the beginning to the end of the external engagement process. This involved resource activities with onboarding/offboarding, hours declared, time tracking, checking invoices, and monitoring compliance, including the maximum duration of services.
  • During my time at DRReAM, I developed skills in PeopleSoft, program management, Microsoft Office, and analytical skills. These skills were essential to my work and helped me excel in my role, ensuring that all tasks were completed efficiently and effectively.
  • I am grateful for my experience at DRReAM, which has allowed me to grow both personally and professionally. I am confident that my skills and experience will be a valuable asset to any team, and I look forward to contributing to the success of future endeavors.
Microsoft OfficeAnalytical SkillsProgram ManagementPeopleSoftResource ManagementPMO+1

Capgemini

Recruitment Co-ordinater (PMO)

Feb 2020Aug 2020 · 6 mos · Bangalore

  • During my time as a Recruitment Specialist, I was responsible for identifying future hiring needs and developing job descriptions and specifications for open positions. I collaborated closely with department managers to compile a consistent list of requirements for each role and used various methods to attract suitable candidates, such as databases, online employment forums, social media, and more.
  • I was also responsible for conducting interviews and sorting through applicants to fill open positions. As part of the process, I assessed applicants' knowledge, skills, and experience to best suit open positions. I completed all necessary paperwork for new hires and promoted the company's reputation and attractiveness as a good employment opportunity.
  • In addition to managing the company's internship programs, I kept up-to-date with current employment legislation and regulations and enforced them within the company. I provided recruitment reports to team managers to keep them informed about our progress and any potential areas for improvement.
  • Throughout my work as a Recruitment Specialist, I utilized my skills in program management, Microsoft Office, and analytical skills to ensure that all tasks were completed efficiently and effectively. I am grateful for the experience and knowledge I gained from this role, and I am confident that I can apply these skills and experiences to future endeavors.
Microsoft OfficeAnalytical SkillsProgram ManagementPMORecruitingHiring

Accenture

Project Management Officer (PMO)

Jul 2017Feb 2020 · 2 yrs 7 mos · Chennai Area, India

  • As a Project Management Office (PMO) member at Accenture, I supported the company's client in the health and insurance sector based in the USA. Over the course of two years, I gained experience in a variety of project management functions, including financial management, incident matrix, and SLA reporting, project management, asset management, logistics, program control services- operations, project analysis, and access management for onshore and offshore resources.
  • In addition to my project management responsibilities, I also handled general office administration duties and interacted with clients diligently. I am proud to say that I built and maintained a professional relationship with a structured governing project management body and portfolio reporting capabilities. I leveraged my skills in program management, Microsoft Office, and analytical skills to ensure that all tasks were completed efficiently and effectively.
  • During my time at Accenture, I gained valuable experience in managing and coordinating a workforce, which helped me hone my leadership and team management skills. I am grateful for the opportunities I had to develop my professional skills and contribute to the success of the company's clients.
  • Overall, my time at Accenture was a valuable learning experience that equipped me with the skills and knowledge necessary to excel in project management. I look forward to applying these skills and experiences to future endeavors.
Microsoft OfficeAnalytical SkillsProgram ManagementResource ManagementPMOBudgeting+1

Education

Liverpool John Moores University

Master of Business Administration - MBA — International Business

Jan 2022Jan 2024

Institute of Management Technology, Ghaziabad

PG in Program Management

Jan 2022Dec 2022

SRM IST Chennai

B.Com (ISM) — Information System Management

Jan 2014Jan 2017

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