Diksha Singh

Operations Associate

Lucknow, Uttar Pradesh, India6 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over six years of experience in customer service.
Proven track record of managing multiple projects.
Skilled communicator with strong relationship-building abilities.

Stackforce AI infers this person is a Customer Service and Administrative Support Specialist.

Contact

Skills

Core Skills

Customer Service ManagementExecutive Administrative AssistanceCustomer ExperienceCustomer Relationship Management (crm)Web Content WritingMarket Research

Other Skills

AdministrationAdministrative AssistanceAttention to DetailAttitude ChangeCalendaringCalendarsCanvaClient CommunicationClient RelationsClient ServicesCommunicationCoordinating MeetingsCustomer EngagementCustomer Follow-upCustomer Insight

About

As a seasoned General virtual assistant with over six years of experience in client and customer servicing, I bring unique skills and expertise to the table. At Wing Assistant, I have had the pleasure of leading a small team of VAs. I can provide exceptional customer service, ensuring all clients receive the attention and care they deserve. I am a skilled communicator, with a talent for building strong and meaningful relationships with clients and colleagues alike. In addition to my customer service skills, I am also highly organised and efficient. I have a proven track record of managing multiple projects and deadlines simultaneously, always delivering high-quality work on time.

Experience

6 yrs 6 mos

Total Experience

2 yrs 7 mos

Average Tenure

4 yrs 1 mo

Current Experience

Wing assistant

Virtual Assistant - Client Servicing

May 2022 – Present · 4 yrs 1 mo · New Delhi, Delhi, India · Remote

Customer Service ManagementInterpersonal SkillsMultitaskingTeam handlingMarket ResearchExecutive Administrative Assistance+34

Wing assistant- india

Virtual Assistant Team Lead

May 2022 – Present · 4 yrs 1 mo · India · Remote

Customer Service ManagementCustomer EngagementResponsivenessExecutive Administrative AssistanceTravel ArrangementsSkilled Multi-tasker+13

Nat habit

Customer experience associate

May 2021 – Apr 2022 · 11 mos · Gurgaon

Customer Service ManagementCustomer EngagementResponsivenessCustomer InsightCustomer ExperienceSpoken English+13

Talentrack.in

Associate Talent Relations

Nov 2019 – May 2021 · 1 yr 6 mos · Noida, India

Customer Service ManagementCustomer Relationship Management (CRM)Customer EngagementResponsivenessCustomer InsightCustomer Experience+17

Aadox

Web Content Writer

Jan 2018 – Mar 2018 · 2 mos · Lucknow, Uttar Pradesh

Web Content WritingCustomer EngagementResponsivenessSpoken EnglishAttention to DetailProblem Solving+6

Kalhath institute

Kalhath Institute Lucknow

Oct 2017 – Nov 2017 · 1 mo · Lucknow, Uttar Pradesh

I worked as Lead Research Intern in Kalhath Institute Workshop started by Human Centered Design in 2017. My work was field research & interview artisans, mind mapping & developing insights, data collection survey of zardosi artisans.

Customer EngagementMarket ResearchResponsivenessCustomer InsightAttention to DetailOn-camera Interviewing+6