May 2023 – Jun 2025 · 2 yrs 1 mo

• heading small-scale partner channel for the company
• Led a team of 7 central AMs responsible for managing and acquiring small-scale partners
• Cohorted small-scale partners into subcategories, allowing for more tailored approaches to each group
• Implemented specialized processes for each partner subcategory, resulting in a 25% improvement in overall supply from small-scale Partners
• Developed and introduced tracking mechanisms to ensure a consistent experience for every partner
• Improved acquisition conversion by 30% through the establishment of Standard Operating Procedures (SOPs) and a proactive follow-up mechanism.

Jan 2023 – Apr 2023 · 3 mos

• Implement strategies to help sourcing partners diversify their client base and mitigate business risk.
• Define and customize payout structures based on the needs of sourcing partners, optimizing CAC for the company
• Achieved a 30% increase in Zepto sourcing funnel by efficiently converting leads into active candidates.

Jan 2022 – Dec 2022 · 11 mos

• Oversaw 10+ key accounts of large scale sourcing partners, each with a monthly placement capacity of 100+
• worked closely with sourcing partners and their teams to enhance efficieny and foster long-term relationships which contributed to the growth of the platform.
• Collaborated with product, category, and research teams to create value propositions and improve partner experience.

Sep 2021 – Dec 2021 · 3 mos

• Managed and expanded sourcing partner base across Delhi NCR to meet client demand for blue-collar workers.
• Formulated and implemented strategies and operations to maximize performance and earnings of sourcing vendors.
• Successfully reactivated previously churned sourcing partners, achieving a 20% activation success rate.

Mar 2021 – Aug 2021 · 5 mos

• Owned end-to-end management of client trackers and provided data visibility to sourcing partners nationwide.
• Developed and implemented metric dashboards to track and enhance the performance of sourcing partners

Jun 2020 – Sep 2020 · 3 mos · Chandigarh, India

• Handling various appliance repair categories with an active supply base of 200+ professionals across Chandigarh and Delhi NCR. Was responsible for onboarding and managing day to day activities in these categories.

Jan 2020 – Feb 2020 · 1 mo · Chandigarh, Chandigarh, India

• Handling various categories in Chandigarh including onboarding and day to day operations with a supply base of 70+ professionals.

Apr 2019 – May 2019 · 1 mo