D

Divya Gupta

HR Manager

Delhi, India12 yrs 11 mos experience
Highly Stable

Key Highlights

  • Designed Job Family Framework for business alignment.
  • Created Attrition Prediction Model awarded Best Project.
  • Implemented engagement initiatives reducing attrition by 8%.
Stackforce AI infers this person is a Human Resources professional specializing in strategic initiatives and employee engagement.

Contact

Skills

Core Skills

Strategic Human Resources LeadershipStrategy ExecutionTalent ManagementRetention StrategiesEmployer Branding

Other Skills

Business InitiativesBusiness SolutionBusiness UnderstandingCareer ManagementChange InitiativesCoachingCompensation & BenefitsConflict ManagementData AnalyticsEmployee GrievanceEmployee RecognitionEmployee RelationsGlobal Human Resources ManagementHR MetricsHR Strategy

About

As an HR professional, I’m passionate about designing people strategies that empower employees and enable business growth. With experience across key HR Center of Excellence - Performance Management, Policy Governance, Learning & Development, Employee Experience, and Employer Branding, I’ve led initiatives that drive engagement, strengthen culture, and build future-ready teams. I partner closely with leadership to align HR with business priorities, while equipping front-line managers through coaching and communication. My approach blends strategic thinking with executional agility, creating measurable impact across the employee lifecycle. My mission? To champion people-centered strategies that make a measurable impact and enable sustainable success for both people and business.

Experience

12 yrs 11 mos
Total Experience
2 yrs 10 mos
Average Tenure
1 yr 5 mos
Current Experience

Smartworks

Assistant General Manager Human Resources

Jan 2025Present · 1 yr 5 mos · Gurugram, Haryana, India · On-site

Wns

3 roles

Senior Group Manager - HR

Oct 2023Jan 2025 · 1 yr 3 mos

Strategic Human Resources LeadershipStrategy ExecutionStrategic InitiativesBusiness SolutionThinking SkillsBusiness Understanding+4

Group Manager - HR

Apr 2021Sep 2023 · 2 yrs 5 mos

  • Actively partnering with business leadership to re-proportion goals to adapt to the shift in client demands, employee retention, talent management, recognition and performance management in response to the ongoing crisis
  • Became a Trusted Adviser for leadership teams and Coach for the front line managers (FLMs) to develop and equip them to manage teams effectively
  • Major accomplishments:
  • Designed the Job Family Framework for the BU along with realigning the pricing, hiring,
  • learning, career growth, and compensation strategy
  • Designed and Implemented Compensation strategy for key high growth accounts to ensure
  • business delivery and employee retention
  • Designed and currently implementing a framework to create an internal pool of managers
  • by upskilling Associates by minimizing their learning gaps and aligning their growth to the overall Talent Strategy of the Business Unit
Strategic ThinkingStrategic Human Resources LeadershipStrategy ExecutionStrategic InitiativesBusiness SolutionThinking Skills+8

Deputy Manager Human Resources

Nov 2019Mar 2021 · 1 yr 4 mos

Strategic ThinkingStrategic InitiativesBusiness SolutionThinking SkillsOrganizational EffectivenessProject Implementation+6

Cyber group inc.

HR Business Partner / Talent Development

Feb 2019Nov 2019 · 9 mos · Noida Area, India

  • Managing the Employee Life-Cycle from on-boarding till separation for India employees
Strategic InitiativesBusiness SolutionTalent ManagementThinking SkillsOrganizational EffectivenessProject Implementation+6

Eclerx

HR Business Partner - Process Manager

Mar 2016Feb 2019 · 2 yrs 11 mos · Pune, Maharashtra, India

  • Employee Life-Cycle management, sans recruitment for multiple Financial Markets accounts, handling a span of ~1000 employees.
  • Accountable for Client regulated compliance, HR Policy Administration and Employee Engagement, Critical Resource Retention and Awards distribution & management
  • Key member of the project on first time manager grooming on people management
  • Key Achievements:
  • Created Attrition Prediction Model for the Company which was awarded the Best Project in Dec, 2018
  • Designed and Implemented Engagement & Retention Initiatives which resulted in curbing attrition by 8 percentage points
  • Designed an initiative to facilitate Internal Movements
  • Designed and Implemented Special Reward Policy for Teams and Managers to recognise retention efforts
  • Ideated and developed a semi-automatic HR Dashboard for driving HR Processes in multiple LOBs
  • Was part of the team which drove Diversity & Inclusion initiatives in the Company
Strategic InitiativesBusiness SolutionRetention StrategiesEmployee RelationsThinking SkillsProject Implementation+5

Bharti airtel services

HR Intern

Apr 2015May 2015 · 1 mo · Gurugram, Haryana, India

  • Project Title –Airtel Stories: A composite project on Employer branding through focused communication of Career stories and leveraging social media to reiterate EVP and building a suitable candidate assessment framework in line with required key competencies under Deputy General Manager – Head Talent Acquisition
  • Employer Branding : Managed the company’s biggest project – “Airtel Stories” reaching out to 25,000 employees
  • Involved creating 100+ stories by interviewing employees, and sketched themes and ideated tag lines for the same.
  • Designed a calendar for a year round social media interaction.
  • Candidate Assessment: Designed a situation based questionnaire to evaluate the candidates applying for the Managerial level at the Airtel Retail Outlets.
  • Coordinated a one day recruitment drive for Java Professionals for the IT department and hired 5 candidates out of 80 applicants

Mawsatcom

Human Resources Executive

Jul 2011May 2014 · 2 yrs 10 mos · Greater Delhi Area

  • Involved in scrutinizing profile, assessing candidates and negotiating offers
  • Facilitate on-boarding & induction along with employee document verification
  • Query resolution, employee aspiration management, grievance handling and ensuring timely feedback discussions

Education

Goa Institute of Management (GIM)

Master of Business Administration (MBA) — Human Resources Management and Services

Jan 2014Jan 2016

Career Institute Of Technology & Management

B.Tech — Electronics & Communication

Jan 2007Jan 2011

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