Jul 2019 – Jun 2023 · 3 yrs 11 mos · Wheaton, Illinois, United States

• Conduct annual survey of 500+ graduates to measure post-grad outcomes and inform career education strategy.
• Create data visualization graphics and synthesize results into an annual report (view most recent report here) to communicate the value of a Wheaton education to donors, faculty, alumni, and prospective students families.
• Manage career center CRM platform, Handshake, and serve as the campus expert on the tool, including user training, sync integration with other campus platforms (collaborating with IT team), and student data upkeep.
• Measure and report on student engagement trends with the career office to identify gaps and suggest programming and marketing strategy to ensure equitable access to and usage of career education resources.
• Hired, supervised, and trained 4 data analyst interns to effectively use Handshake’s custom report writer and Excel to create data reports on student outcomes and engagement, and give presentations to the student team.
• Run a virtual 9-week summer skill building course on data analysis to equip 12 college students with skills in Excel, survey design, data visualization, and presentation, leveraging real life data projects related to the college.

Nov 2018 – Mar 2022 · 3 yrs 4 mos · Wheaton, Illinois, United States

• Engaged over 400 individual college students and alumni in both 1:1 and group appointments to provide customized career coaching, helping them land jobs and internships in a variety of industries.
• Educate students on a wide array of topics including career exploration, networking, resume/cover letter/interview, job/internship search, etc., by creating, curating, and distributing digital content, career articles, and job/internship postings via weekly student emails.
• Build relationships with faculty in 7 academic departments to better resource and equip students with career education best practices through class presentations, drop-in hours, and major-specific events/programming.
• Grow and maintain network of college alumni to help foster connections with students.
• Plan, market, and run over 12 in-person and virtual student events, focused on gaining industry insights and fostering connections with alumni, with attendance ranging from 10 to 250 students.
• Facilitate dozens of CliftonStrengths workshops to help individuals and teams build self-awareness.
• Hire, train, and supervise a team of 12 student ambassadors, aid in the recruitment process, facilitate training and professional development sessions, and administer reflective curriculum and performance management systems throughout the duration of their internships.

Jul 2016 – Nov 2018 · 2 yrs 4 mos · Carol Stream, IL

• Processed biweekly payrolls and maintained employee data records in HRIS system, including changes in salaries, taxes, benefits, time and attendance, and performance reviews, as well as entered in new hires.
• Executed annual health insurance open enrollment process for 250+ employees, conducted onboarding benefits sessions for 70+ new hires, and coordinated benefits during employee leave of absences.
• Conducted wages audit and analysis to reduce the potential cost of the proposed FLSA overtime rule change, making compensation and exemption recommendations based on forecasted overtime expenses.
• Compiled and distributed regular and ad hoc HR reports for supervisors and the executive team (such as hours and accrual reports, turnover metrics, and census reports).
• Spearheaded 15 company-wide events, including annual picnics, holiday luncheons, softball games, minigolf tournament, retirement parties, and Chicago World Series watch party.

Aug 2015 – Jul 2016 · 11 mos · Naperville, IL

• Managed an inventory of over 300 resources, ensuring product is in stock, and delivered to customers on time.
• Supervised a customer service team of four employees, providing directional and operational leadership, and resolving complex issues.
• Collaborated with design team and printers to develop new resources (books/DVDs), and improve existing ones.

Aug 2013 – Aug 2015 · 2 yrs · Naperville, IL

• Provided key project and relationship management support for the organization’s Development Department.
• Produced and implemented partner communication tools and trained field staff to use them via webinars.
• Executed annual Year End Giving Campaign, including email/direct mail appeals, and major donor proposals.
• Conducted research and surveys among internal field staff as well external partners to help improve our communication methods and tactics.

Mar 2013 – Jul 2016 · 3 yrs 4 mos · Naperville, IL

• Provided day-to-day administrative and strategic support for the organization’s HR Department.
• Managed and administered essential HR systems such as payroll, benefits, PTO, and 401k.
• Helped implement new performance management system, organization structure, and compensation analysis.
• Interviewed, evaluated, and recommended candidates to hiring managers for open positions.
• Liaised internally among employees and externally with payroll/benefits clients to ensure accurate records, fair compensation, and respectful office culture were maintained.

Aug 2011 – May 2013 · 1 yr 9 mos · Wheaton, IL

• • Counseled college and ESL students in their writing process and helped them to discover ways to improve.