May 2021 – Apr 2022 · 11 mos · Sydney, New South Wales, Australia

• IT Strategy:
• Authored and gained CEO approval for a 3 year IT Strategy Roadmap and Solution Architecture of groupwide digital transformation with a Cap Ex of over $13 million.
• People Management:
• Managed IT Department that included BAs, Developers & IT Operations.
• Implementation of new Asset Finance Origination System:
• Ground up implementation of new Asset Finance Origination system within 3 months (including application engine, broker portal and new website).
• Financial Management:
• Managed Capital Expenditure budget of $ 4 million and Op Ex of $ 6 million.
• Salesforce Project Delivery:
• Managed Salesforce scoping project for complete digital transformation.
• Salesforce components included Service Cloud and Community Cloud.

Nov 2018 – Apr 2021 · 2 yrs 5 mos · Melbourne, Australia

• IT Consulting and Advisory Services:
• Solution Architecture and IT Strategy consulting to corporates and startups.
• Education and Training:
• Training and mentoring in Agile (SCRUM).
• Lecturer in PMBOK certified project management courses for Fed Uni and USC.

Jul 2017 – Jul 2018 · 1 yr · Perth, Australia

• Frugl was an early stage start-up that allowed consumers to compare grocery prices between retailers in Australia.
• Key initiatives at Frugl include:
• Data Analytics: Won and delivered data analytics services to one of the largest retailers in Australia. This provided insight on how their product range and price architecture compared with their competition.
• Web scraping was used to source product and pricing data. The data was transformed into actionable insights and presented in a dashboard.
• Drove all phases including sales presentations, requirements analysis, solutions design and delivery of the product.
• Agile Delivery: Implemented an agile methodology based on SCRUM and using tools such as Jira. Prior to joining the company, a waterfall methodology was used that caused significant delays in product delivery.
• IT Strategy and Project Management: One of the other issues with product delivery was the local team had limited expertise in web development (e.g. Angular). The local market also had a shortage of resources with Angular skills.
• The solution I implemented was to outsource front-end development to Ukraine.
• I was involved in sourcing and interviewing the Ukrainian developers to ensure they had the required technical skills and the communication skills to work with the product team.
• Coupled with implementing an agile methodology, this strategy significantly increased the velocity and quality of the deliverables.

Jul 2016 – Jul 2017 · 1 yr · Melbourne, Australia

• Amplifon is a global provider of hearing solutions with revenues in excess of one billion Euros. Across Asia Pacific, Amplifon had revenues in excess of $ 200 million.
• I managed the IT teams in Australia where National Hearing Care has 200 clinics, Amplifon NZ that has 80 clinics and Amplifon India that has 170 clinics.
• Key initiatives at Amplifon include:
• Financial Management: Operating expenditure budget of $4.5 million and capital expenditure budget of over $6 million. I ensured that the actual expenditures remained below the budget during my tenure.
• People Management: I was responsible for 23 team members (12 team members in Australia, 7 in New Zealand and 4 in India).
• IT Operations: I successfully managed IT operations that serviced over 900 users in Australian business that included a call centre with over 200 seats based in Mulgrave. During my tenure, all system performance and uptime benchmarks were achieved. In addition, no security breaches were encountered.
• Stakeholder Management: Successfully managed relationships with stakeholders including the management teams in Australia, New Zealand, India and also the Corporate IT team based in Italy that I reported to.
• Vendor Manager: Successfully managed vendor relationships with companies such as Accenture (MS Dynamics & website), Optus (telecoms and infrastructure), Deloitte (JD Edwards) and Spindox (point of sale system).
• Project Management: Provided project management support for the revamp of the website that was driven primarily from Corporate IT in Italy. I also provided project management support for the replacement of the POS system that was also driven from Corporate IT in Italy.

Sep 2014 – Jul 2016 · 1 yr 10 mos

• We are a consulting firm that specialises in delivering competitive advantage to our clients. We help our clients become leaders in their industry through digital transformation and big data solutions.
• We leverage learn commercialisation and agile delivery methodologies to provide our clients with a competitive advantage.

Jul 2000 – Apr 2014 · 13 yrs 9 mos · West Perth, Australia

• ThinkSmart’s was an international fintech that could originate small ticket finance applications in less than 10 minutes.
• This strong point of difference was enabled by proprietary origination systems that I architected and developed. These systems were developed by an internal team in Australia and deployed to UK, Europe, US and Australia.
• Some of my achievements include:
• International expansion (2001 to 2003):
• One of three executives that established the UK business that was rebranded as ClearPay.
• Established the UK systems including adapting the origination system to meet UK requirements.
• Re-write of proprietary origination system that delivered significant competitive advantage (2004 – 2007):
• Key benefit of system was to reduce new territory launches by 50%.
• I was a ‘hands on’ project manager, architect and technical lead.
• System was developed in Microsoft C#, .NET and SQL Server.
• Initial Public Offering on ASX (2007):
• Over 89k active customers in business across Australia, UK and Europe.
• In 2010, revenue was $42.1 million and NPAT was $ 6.8 million. IT projects and systems help drive this growth.
• Divestment of Australian business (2014):
• Divested Australian business to FlexiGroup (Humm) for $43 million.
• Key member of the sales team that presented to FlexiGroup and their advisors such as PwC.
• Key skills gained during my tenure:
• 1) People Management:
• Established and managed a successful IT team in Australia and the UK that that outperformed competitors that were three times larger.
• 2) IT Strategy:
• Defined and implemented an IT Strategy that ensured that we were a leader in online finance in Australia and in Europe.
• 3) Product Innovation and Agility:
• Strong agile project management skills that allowed us to expand internationally while maintaining our position as an innovator.
• 4) Excellent communication skills that were crucial to meeting the objectives above.

Jan 1998 – Jan 2000 · 2 yrs · Perth, Australia

• I was a Team Lead for a major systems re-write project for the RAC. The project was 18 months in duration and had an overall budget of $5 million. I was actively involved in all phases of the software development life cycle and had to manage both PwC and RAC team members.
• Also involved with various e-commerce projects such as the Marlows e-commerce strategy definition and implementation.

Jan 1997 – Jan 1998 · 1 yr · Perth, Australia

• Consulted to various clients on object oriented software development, architecture and IT strategy.

Jan 1997 – Jan 1997 · 0 mo · Leeds, United Kingdom

• • Technical Leader mentoring over 40 developers in OO software engineering using the Forte technology.

Jan 1996 – Jan 1996 · 0 mo · Leeds, United Kingdom

• • Mentor 6 developers in OO software engineering using Forte technology from Sun Microsystems.

Jan 1992 – Jan 1996 · 4 yrs · Perth, Australia

• Selected for strategic projects including the re-write of the Asgard platform using cutting edge object-oriented n-tier technologies. This role gave me exposure to leading software engineering methodologies such as Objectory, UML, Design Patterns, etc.