Gaurav Kapoor

VP of Engineering

Noida, Uttar Pradesh, India19 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

19 years of experience in banking and telecom.
Recognized for contributions to PG Acquiring Payments Business.
Awarded Silver Star Employee and Sales Oscar Award.

Stackforce AI infers this person is a Fintech expert with extensive experience in enterprise sales and digital payment solutions.

Contact

Skills

Core Skills

Enterprise SalesPayments Solutions

Other Skills

Cross-functional Team LeadershipProduct ManagementDigital MarketingManpower ManagementNew Product DevelopmentP & L ManagementClient Relationship ManagementYOY GrowthRevenue GenerationCompetitive AnalysisMarket PenetrationChannel ManagementCross Selling & Up-sellingDistribution ManagementBusiness Development

About

With over 19 years of experience in banking and telecom, I am a dynamic and entrepreneurial leader who drives growth and innovation in enterprise sales, e-commerce, and digital payments. As the Head Enterprise & Corporate Sales at HDFC Bank, I manage a large and diverse portfolio of national-level corporate clients, offering tailored banking solutions and insights. I lead a team of national account managers, mentoring and empowering them to achieve excellence and exceed targets. I collaborate with senior leadership and other departments to develop and implement long-term strategies, new products and services, and market expansion opportunities. I also monitor and mitigate risks associated with lending and financial services. I have been recognized for my valuable contribution and performance to the PG Acquiring Payments Business and awarded the Silver Star Employee and the Sales Oscar Award.

Experience

19 yrs 8 mos

Total Experience

3 yrs 11 mos

Average Tenure

9 yrs 8 mos

Current Experience

Hdfc bank

4 roles

Vice President - Payments Buisness I Enterprise Business North

Promoted

Dec 2025 – Present · 5 mos

Head Enterprise & Corporate Sales EcomIAggregator Business l Corporate CardsI Payments Solutions

Promoted

Sep 2021 – Dec 2025 · 4 yrs 3 mos

Managing Enterprise business - l Large Travel Accounts l Airlines l Ecommerce l BFSI I Payment Aggregators l
Book Size 1, 50,000 Cr annually.
Leading a team of 7 National Account Managers managing the large relationships.
Managing and Mentoring Team to ensure the team members achieve their productivity and deliver
bank’s objectives goal set for core payment gateway business, UPI business, core banking business &
X- sell products.
Drive the team to excellence to achieve annual budgets on GMV assigned to the stock book and
develops the NTB book for the bank. Increase the PHR with the Existing clients and drive profitable
business. PHR – PG, UPI, EPI, EMI, SI, Commercial Cards etc.
Ensuring 100% compliance adherence as per regulatory guidelines and directives. Getting the projects
and new implementations executed to ensure smooth business transition across all the partnerships.
Liaising with partnerships regularly and providing feedback with data points to ensure we are able to
drive the business upward and achieve business goals.
Engaging with partnerships to drive affordability business i.e. Debit & Credit card EMI to ensure
profitable volumes are driven.
Engaging with partnerships to understand on the new dynamics and sharing the market feedback with
bank product team to develop the products and flows basis the market dynamics to ensure we have
upper hand with our partnership to ensure we upkeep with the competition in the market.
Develop strategies along with bank product team to maximize the opportunity presented by new
clients. Determine appropriate level of implementation support required based on account size and
complexity.

Cross-functional Team LeadershipProduct ManagementDigital MarketingEnterprise SalesPayments Solutions

Assistant Vice President- National Accounts Manager

Promoted

Oct 2018 – Nov 2021 · 3 yrs 1 mo

Develop and maintain strong relationships with national-level corporate clients.
Understand the financial goals and requirements of clients, and provide tailored banking solutions.
Act as a trusted advisor to clients, offering insights and recommendations on financial products and
services.
Manage a portfolio of national accounts, monitoring their financial performance and banking
activities.
Collaborate with other departments to introduce new banking products and services to clients.
Monitor and assess the creditworthiness of clients to mitigate risks associated with lending and
financial services.

Senior Manager- National Accounts Manager

Aug 2016 – Sep 2018 · 2 yrs 1 mo

Conduct regular business reviews with clients to identify opportunities and address challenges.
Analyze market trends, customer needs, and competitor activities to identify growth opportunities.
Collaborate with senior leadership to develop long-term strategies for national account management.
Lead, mentor, and develop a team of account managers to drive performance and achieve targets.
Provide guidance and support to the team, fostering a positive and collaborative work environment.

Vodafone india

Zonal Retail Head

Jul 2014 – Jul 2016 · 2 yrs · Allahabad

Spearheaded 90 exclusive Vodafone stores in Allahabad zone including Pratapgarh, Sultanpur,
Raibareilly, Fathehpur, Chitrakoot, Banda.
Successfully managed the operations of 04 Vodafone stores in Allahabad zone, 26 Vodafone mini
store and 56 AD/MD stores. Successfully increased CCE productivity to 25 in VMS and 40 in VS, which
is well above the plane of the circle.
Under my leadership, managed a team size of 9 on-roll and over 125 oD-roll. Planned and
implemented marketing measures for the development and production of part sales in the market
gateways to the newly launched VS/VMS.
Ensured revenue growth and profitability of Vodafone stores and Vodafone mini in stores From 14.-15.
of the financial year led Zone as the best distributor of RED products. Establishment of RED.
Ensured product sales and service through stores, e.g. Voice, data, terminals and Mpesa. Successfully
developed a 360-degree VMS that was successful at a low level a cost-effective business model to
mark a footprint in a semi-urban/rural area.
Expanded Mpesa channel development and ensured 100% channel contribution buying and selling
Mpesa business.
Ran purchase management and business grew from 1950 monthly gross addition 2700 installments.
Lead the Mpesa campaign and become an Mpesa Superhero on September 15 ODers and events in
the UPE Ring.

Ing vysya bank is now kotak mahindra bank

Key Account Manager

Jul 2013 – Jun 2014 · 11 mos · Chandigarh Area, India

Developed the Corporate Salary portfolio for the locations Chandigarh, Ludhiana, Jallandar, Amritsar,
Ropar, Patiala.
Served the OTB portfolio 40 corporates approximately existing in the territory.

Hdfc bank

Manager-Corporate Salary

Aug 2008 – Jun 2013 · 4 yrs 10 mos

Leading team size of 8 CSE to drive the business. X-Sell of asset products 360 (Units) Disbursal value
Rs.8.7(Cr).
Managed strong performance in X-sell of 2nd product to the corporate salary customers i.e.Assets (PL,
AL, HL, TWL, Credit, Cards), Investments (Have done Rs.19.7 lakhs of Insurance in F.Y. 2012-2013, 3
Savings A/c per CSE, Demat A/c, FD, RD)
Managed over 55+ companies’ corporate salary relationship and a total portfolio of over 25000+
salary accounts.
Proven track record on Defense Business penetration in the Cantonments of Roorkee, Raiwala,
Dehradun.
Managing corporate salary new acquisition portfolio of 11 branches & 8 locations namely Dehradun,
Roorkee, Rishikesh, Rudrapur, kashipur, Sitarganj, Haldwani, Meerut and ensuring high level of
business.

Citi

Relationship Manager

Apr 2006 – Jul 2008 · 2 yrs 3 mos

Added a portfolio of Rs. 9 crore within a span of 2 yrs with a healthy mix of STPL and HTPL.
Taken up the task of collection 120+ del pos, re-booking, recovery cases to improve the portfolio
health.
Started New Cross-sell initiatives like high ticket personal loan, unit linked life insurance and mutual
funds from the branch.
Assisted on collection front on JP product by keeping in control the Front end and 30+ del post.
Increased High Ticket Size penetration, Mortgage business penetration and add more volume to the
portfolio.