Feb 2024 – Jul 2025 · 1 yr 5 mos · New Delhi, Delhi, India · On-site

• Regional Sales Head for Blackbox Network Services an OEM which caters to Solutions across Audio Video, IT Infrastructure, Internet of Things (IoT & RTLS) and mission critical command & Control Rooms Solutions.
• Responsible for managing and developing sales, marketing, and financial strategies Working across different verticals & Sectors with great experience around central and state government, Public Sector Undertakings (PSU) Information technology (IT) companies, Telecommunications giants and Infrastructure Providers ( Airports , Railways , Transports) , Global System integrators. Managing a Team of Territory Sales representatives and Pre-Sales regional sales teams to achieve sales targets and inspire high performance in line with set KPIs and targets.

Sep 2021 – Jun 2023 · 1 yr 9 mos · New Delhi, Delhi, India

• Global Sales Manager for ‘Digital & Connected Products' catering to Internet
• of Things (IoT), Industrial Internet of things (IIoT), Smart Cities, Cyber Security(
• Consumer, Digital & Industrial ) & Digital Trust.
• · Introduced a scheme of new technologies and products within the
• organization and delivering to all geographies of BSI. A profile which starts from,
• Market analysis, Market Size , Go to market plans, Sales & Business Strategies,
• Business development plans, client relationships.
• · In depth knowledge & experience in Smart Cities ,Internet of Things , Digital
• Trust , Cyber Security & Industrial IoT. A Cyber Security enthusiast with deep
• knowledge on various standards like EN 303 645, OWASP, CSA, ISA & IEC 62443
• Series Standards.
• · Worked across different verticals & Sectors with great experience around
• government business, Information technology companies, Telecommunications
• giants, Banking Industry and Infrastructure Providers.

Jul 2016 – May 2020 · 3 yrs 10 mos · Greater Delhi Area · On-site

• Highly Proficient Sales & Pre-Sales Professional with proven track record of 12 years in Public Safety, Smart City & Urban Infrastructure projects. A rich experience in Technology Sales, Business Development, Key Account Management Product Marketing, Client Relationships and Business Consulting and Planning. A strong profile in handling various Verticals like Central & State Governments, Defense, Public Sector Undertakings (PSU), Global System Integrator , Banking and Retails.
• A track record of increasing revenues, establishing channel networks, streamlining workflow and creating a team work environment to enhance profitability
• Planning and strategist for development of the business to grow in a highly competitive market through product expansions, market expansions, market penetration, strategic tie-ups and new business development, driven by technology
• Drive project execution & Implementation, Project activities and roadmap, Monitor & handle change requests, conflicts & escalations Handle customer & stakeholder engagement: Manage customer relationship building confidence, trust & ensure project progress, manage project finance, ensuring financial stability.
• Understanding of buying process of different verticals segment (B2B), bidding rules / strategies and non-bidding related methods, government purchasing requirements, channel players, competition, etc.

Aug 2011 – Jul 2016 · 4 yrs 11 mos · Greater Delhi Area

• Involved in business development activities on truly global Public Safety & Digital Video projects which includes Client Interactions, Solution Designs, Technical discussions, Workshops, Commercial Negotiations , Project Delivery
• Lead Solution Analyst of a global high performing team - Proposal Center of Excellence, responsible for working with internal clients , Internal teams and contributing to the growth and profitability of Huawei’s business
• Responsible for, Ensuring Profitability, Risk Evaluations, Mitigations Plans, Proof of Concept.
• Drive project execution & Implementation, Project activities and roadmap, Monitor & handle change requests, conflicts & escalations Handle customer & stakeholder engagement: Manage customer relationship building confidence & trust, Ensure project progress, Manage project finance, ensuring financial stability.
• Travelled as Lead Solution Analyst onshore to Germany ,France ,Belgium South Korea, Sri Lanka and China , to work on high valued Public Safety & Digital Video Projects and also train a group of highly motivated colleagues from different geographies on technologies , Commercial proposals , project Implementations ,and on how to leverage Huawei ‘s credentials .
• Worked as Lead Solution Analyst off-Shore for Latin American Region ( Brazil , Mexico ) , Australia , Singapore , Hong Kong , Iraq
• Responsible for overall client visit preparation support and coordination for content creation and stakeholder communication for all the presentations made during the bay walks, conference room sessions and one-to-one sessions

Jan 2009 – Aug 2011 · 2 yrs 7 mos · New Delhi Area, India

• Responsible for providing high-quality bids on time by working in an organized manner with a cross-functional team of technical specialists, solution architects, delivery teams, sales team, Legal teams, Procurement teams .
• Providing Solution & designing projects to Sales and Marketing Team to achieve desired target.
• Involving senior Management in all financial and pricing aspects of the deal including the deal profit and loss, pricing, capital investment, cash flow and all necessary approvals
• Understanding customer requirements as relayed through requests for proposals (RFPs) within area of specialization and guide proposal content accordingly.
• Working with OEM partners, delivery partners etc. towards completing RFP responses & other sales support processes.
• Customer Visit in Pre-bid and during technical/commercial evaluation of Tender.
• Develop and maintain a database of current market and competitive trends by tracking the pulse of the market through various sources
• Brand Building of HCL as a leading Security Solution provider. Also Introducing HCL brand of Products and Solutions for specific section of Market.
• Identifying the current market trend and implementing Solution Selling & Product Selling.
• Identifying new alliances and strategic tie-ups.

Jan 2007 – Dec 2008 · 1 yr 11 mos · On-site

• Worked as a technical lead for Honeywell Security product lines.
• An In depth Knowledge and Support specialist for Honeywell Security Intrusions products & Solutions.
• Assist Channel Partners for Installations and configurations of Security Intrusions products.
• Support Installers and dealers for registrations and configurations of Intrusions products.

Jun 2005 – Dec 2007 · 2 yrs 6 mos · Gurugram, Haryana, India

• Technical Support executive for Hughes Networks for US Regions.
• Troubleshooting all Internet related issues (Software & Hardware)
• Provide Tier 3 support to end users, dealers and distributors. Provide troubleshooting and technical support via phone, web based tools and email. Advise customers regarding the product's proper use and address specific user issues. During problem escalations, act as a liaison between customers and Technical Management Team.
• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
• Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
• Organize ideas and communicate oral messages appropriate to listeners and situations