Santosh Kumar

Business Development Executive

Delhi, India19 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led global growth strategies for travel organizations.
  • Successfully grew a SaaS business from zero to $50MM.
  • Passionate about mentoring and supporting startups.
Stackforce AI infers this person is a seasoned leader in Travel and SaaS industries with a focus on global market strategies.

Contact

Skills

Other Skills

Account ManagementBrand ManagementBusiness AlliancesBusiness ArchitectureBusiness DevelopmentBusiness TravelConsultingContract NegotiationCultural AwarenessCustomer Relationship Management (CRM)Emerging MarketsEvent ManagementEvent PlanningFinancial ServicesFranchising

About

I am a lucky man. I get to work in a space that I love - every day. Travel is my passion. And I genuinely believe that I need to do everything I can to help people have a better travel experience and travel responsibly. We owe it to our future generations. My career has been anything but a straight line. However, the many divergent experiences have helped me narrow my focus and identify my strengths. I'm an experienced general manager passionate about growing businesses sustainably and expanding brand prominence globally. I have always had customer facing "trusted advisor" roles in my career and that has brought out the best in me. Whether it is consulting across industries in the USA, or organization building in Asia. The importance of building the right team and nurturing talent can never be underestimated. My experience of playing cricket for my state, club and university in my youth has instilled this in me. I love to share and exchange ideas at events. I get a kick out of helping startups and established companies explore new markets and business ideas. I am also open to mentoring and in general any opportunities to help young graduates and executives. Specialties: Global Experience, Market Entry, Execution, P&L Management, Crises and Change Management, Board Level Experience, Sales, Partnership Management and Program Management.

Experience

Booking.com

2 roles

Regional Head, South Asia

Promoted

Jul 2025Present · 8 mos · Delhi, India · On-site

Country Head - Indian sub-continent & Indonesia

Jul 2022Jun 2025 · 2 yrs 11 mos · Delhi, India · On-site

  • Lead and develop the Booking.com business and teams within India, Sri Lanka, Maldives and Indonesia

Pacific asia travel association (pata)

Director Of Business Development (Consultant)

Jul 2021Jul 2022 · 1 yr

  • Responsible for PATA's global growth via member and partner acquisition and retention.
  • Led the member acquisition and engagement of ministries, tourism bodies, private sector (airlines, hospitality, tech, agencies) and academia
  • Redesigned the value proposition and membership strategy
  • Coached the team and revamped the membership organization structure
  • I also assisted in the promotion and protection of PATA's brand and services in all related transactions.

Self-employed

Strategic Advisor and Mentor to Start-ups in Ecommerce and Technology

Jul 2020Jun 2022 · 1 yr 11 mos · Bangalore Urban, Karnataka, India

  • India market entry for a US based travel tech start-up
  • Evaluated and built Proof of Concepts for start-up ideas in travel subscriptions, enterprise wellness programs, play gyms and performance footwear

Hrs group

2 roles

Managing Director, India

Promoted

Jan 2018Mar 2020 · 2 yrs 2 mos

  • HRS is a global SaaS based corporate travel accommodation technology provider.
  • https://corporate.hrs.com/int
  • In this role, I grew the India business from 0 - $50MM and exceeded growth and profit expectations over a 4 year period. I oversaw the strategy, sales, customer relationships and operations of all the company's business units in India across 3 offices in Mumbai, Bangalore & New Delhi. I also spearheaded the launch of new solutions in data analytics and local technology innovations.

Director of Corporate Solutions

Dec 2015Dec 2017 · 2 yrs

  • In this role, I led the market entry of HRS into India including the strategy, sales and operations. This included negotiating multi-million dollar business agreements with an extensive network of corporate clients and regional Travel Management Companies. I was responsible to lead, grow and develop the country sales and account management teams in a fast paced startup environment.
  • I acted as the voice and representative of HRS India in key travel events and media opportunities.

American express

2 roles

Global Account Director

Promoted

Oct 2014Dec 2015 · 1 yr 2 mos · Gurgaon, India

  • I had the end to end responsibility of executing and managing the global travel program of the company’s biggest account based out of India. This involved servicing and delivery of travel management services across 40 markets globally. I was accountable for business growth, revenue and profitability. In addition, I handled the contractual and operational matters across multiple teams and stakeholders.
  • I served on the India leadership team and led the internal employee communications committee.

Head, Travel Partner Network, India & Area Countries

May 2011Sep 2014 · 3 yrs 4 mos · Gurgaon, India

  • In this role, I was responsible for managing and growing the company's business through Leisure and Business Travel franchisees and partners in India, Indonesia and Area Countries (Bhutan, Bangladesh, Maldives, Nepal and Sri Lanka). Responsibilities included developing new consumer and business travel programs as well as implementing existing program elements within the region. In addition to the strategy development and management of the network in the region, I also ran conferences, developed the supplier value proposition and managed the P&L.
  • In addition, I represented Global Business Travel in the Employee Value Proposition and Good Citizenship core committees, and played a central role in the identification and execution of countrywide CSR and employee motivation initiatives.

Collabera

Senior Consultant

Jan 2009Mar 2010 · 1 yr 2 mos · Bangalore | United States

  • Collabera is an end-to-end information technology services and solutions provider working with leading Global 2000 organizations. My advisory assignments included working with a mid-size US bank to consolidate the existing CRM systems and migrate to a cloud computing model, and managing the Service Oriented Architecture (SOA) migration strategy for the NY State electricity grid regulator.

Diamond management and technology consultants

Senior Associate

Aug 2006Sep 2008 · 2 yrs 1 mo · Greater New York City Area

  • Diamond, an independent management consulting firm, was acquired by PwC in 2010. My assignments with clients in financial services and healthcare included developing a customer service experience strategy initiative, evaluating and preparing for the launch of a national bank, and execution advisory of clinical managed care software.

Deloitte consulting llp

Consultant

Feb 2005Aug 2006 · 1 yr 6 mos · Pittsburgh

  • Deloitte Consulting is the world's largest management consulting firm in Strategy & Operations, Human Capital and Technology Services. I worked on the strategy and implementation of a nationwide multi-billion dollar Electronic Medical Record (EMR) system for a large healthcare provider. I also helped support the implementation of the statewide child support enforcement system for a US State department.

Lucent technologies

Intern - IT Strategy & Architecture Group

Jan 2004Jan 2004 · 0 mo · New Jersey

  • Full time internship with Lucent Technologies (now Alcatel-Lucent) in Bell Laboratories conducting research on Enterprise Architecture Frameworks, Business Intelligence benchmarking and vendor analysis

Education

Carnegie Mellon University

Masters — Information Systems Management

Jan 2003Jan 2004

Indian School of Business

PGPM — Management

Jan 2010Jan 2011

B. M. S. College of Engineering

BE — Information Science

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