Hardik Dixit — Program Manager
Program and Product Management professional with 10 years of experience in technical and business delivery, operations, risk management, strategy and people leadership. I have an MBA from the Indian School of Business (ISB) and a bachelor's degree from NIT Warangal.At Amazon, I led a team of Program Managers and Analysts (80+ member team) focused on making Amazon a more trustworthy shopping platform and to maintain customer trust through strategic planning, process improvement, stakeholder management and operational excellence. I oversee different levels of program goals such as KPI, new launches,defect metric reduction and operational efficiency. Along with that, in 2023/2024, I led efforts to improve Sellers Trust and Loyalty for India seller cohort. In this role, I led initiatives to enhance seller experience in Amazon India by launching India-specific product features and services on sellercentral.amazon.in, aimed at improving the overall ease of doing business for sellers on the Amazon.in platform. This included launching Account Health Ratings, a single metric that helped selling partners know about Accounts' heath status, improving seller experience.Prior to Amazon, I had a stint with political consulting , where I led efforts to formulate election campaign strategy and round-level operations for one of India’s largest National parties in Lok-Sabha 2019 election.I work closely with global stakeholders including engineering, product, operations and marketing to drive scalable solutions, improve process efficiency, and manage operational risks. I enjoy solving complex problems, building strong teams, and delivering results through collaboration.Always open to learning, sharing ideas, and connecting with people in the strategy, operations, product or program management space.
Stackforce AI infers this person is a Program and Product Management expert in E-Commerce and Operations.
Location: Bengaluru, Karnataka, India
Experience: 9 yrs 5 mos
Skills
- Program Management
- Strategic Direction
- Product Development
- Stakeholder Management
- Operations Management
- Data Analysis
Career Highlights
- Led a large team at Amazon to enhance seller trust.
- Expert in program management and strategic planning.
- Strong background in operations and risk management.
Work Experience
Games24x7
Senior Program Manager (1 yr)
Amazon
Manager Program Management (3 yrs 6 mos)
Program Manager II (1 yr 4 mos)
Confidential (In stealth mode)
Political Consultant (2 mos)
Applied Materials
Program Manager (3 yrs 7 mos)
Design Engineer (9 mos)
Motilal Nehru National Institute Of Technology
Summer Intern (1 mo)
Education
PGP at Indian School of Business
Certification in System Engineering at CaltechX | California Institute of Technology
Bachelor’s Degree at National Institute of Technology Warangal
