Harsh Kalyani

Consultant

India4 yrs 6 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led digital transformation initiatives across multiple industries.
  • Expert in managing complex e-commerce and CMS projects.
  • Strong background in consulting for Tier-1 investment banks.
Stackforce AI infers this person is a Digital Transformation Consultant with expertise in E-commerce and Technology Consulting.

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Skills

Core Skills

Product ManagementDigital TransformationProduct SalesMarketing AnalyticsTechnology Consulting

Other Skills

Requirements GatheringAdobe Experience Manager (AEM)Data VisualizationSAP HybrisUser Acceptance TestingDigital StrategyProcess MiningBusiness AnalysisReact.jsSales Process OptimizationCustomer SuccessTechnical Product SalesAmazon Web Services (AWS)Ethical Decision MakingInformation Technology

About

I work at the intersection of business, technology, and execution, helping large organisations turn messy problems into scalable digital platforms. Currently a Management Consultant at Deloitte, I’ve worked across energy, pharma, financial services, and consumer tech, owning end-to-end delivery as a Business Analyst, PMO, and QA when required. My work spans digital transformation, e-commerce, CMS modernization, analytics, and AI-led initiatives. Some highlights, since vague claims are useless: 1. Leading SAP Hybris (Commerce Cloud) requirements for a global consumer electronics e-commerce platform, including complex features like trade-in eligibility, pricing logic, checkout, and refunds. 2. Driving CMS modernization (AEM) and vendor rationalization for an energy client, reducing annual costs by ~20% and cutting contract turnaround time by ~40%. 3. Delivering post-merger sales & performance dashboards for a global pharma company, standardizing KPIs across 5 geographies and enabling 1,000+ users. Before Deloitte, I spent ~3 years at ION Group, consulting Tier-1 investment banks on trading platforms, cloud migrations, and platform optimization. That phase taught me how enterprise systems actually break in production, and why “strategy” without delivery discipline is just expensive storytelling. I hold a PGDM (MBA) from SPJIMR, a B.Tech from DTU, and international exposure through Michigan State University. I’m CSPO® certified and comfortable moving between stakeholders, engineers, and leadership without losing the plot. Broadly interested in: Digital platforms | Strategy Roles | Product & BA roles If you’re looking for someone who can think, execute, and clean up ambiguity without romanticizing it, we’ll probably get along.

Experience

4 yrs 6 mos
Total Experience
2 yrs 10 mos
Average Tenure
1 yr 8 mos
Current Experience

Deloitte

Management Consultant

Sep 2024Present · 1 yr 8 mos · Delhi, India · Hybrid

  • Digital Commerce | Global Consumer Electronics
  • 1. Business Analyst and QA for a large-scale SAP Hybris (Commerce Cloud) e-commerce platform.
  • 2. Led end-to-end requirements for a Trade-In feature, covering eligibility logic, pricing rules, checkout integration, refunds, and edge cases.
  • 3. Authored 30+ user stories and BRDs, coordinating across product, UX, engineering, QA, and external vendors.
  • 4. Supported UAT and sprint releases, reducing defect leakage by ~25% through early validation and tighter requirement clarity.
  • Digital Transformation | Energy Sector
  • 1. Led CMS modernization initiatives using Adobe Experience Manager (AEM) for a large energy client.
  • Rationalized CMS architecture and vendor landscape, reducing annual maintenance and licensing costs by ~20%.
  • 2. Integrated DocuSign into tender and contract workflows, cutting turnaround time by ~40%.
  • 3. Implemented AI chatbot and email subscription workflows, improving customer engagement and service responsiveness.
  • Post-Merger Data Integration | Global Pharma
  • 1. Drove PMO delivery for sales and performance dashboards built in React.js, from as-is assessment to global rollout.
  • 2. Conducted 10+ stakeholder workshops and authored BRDs to support adoption across regions.
  • 3. Standardized KPIs and data validation rules across 5 geographies, enabling consistent reporting for 1,000+ users.
  • Business Development & Internal Initiatives
  • 1. Supported BD efforts for international clients across FMCG, wealth funds, and banking, contributing to proposals, RFPs, and transformation decks.
  • 2. Built an internal GenAI-powered asset to automate requirement synthesis and documentation drafts, reducing manual rework by ~30% and improving delivery consistency.
Product ManagementRequirements GatheringAdobe Experience Manager (AEM)Data VisualizationDigital Transformation

Recipe cup

Business Development and Operations Intern

Jul 2024Aug 2024 · 1 mo · Remote

  • Worked at a home-chef-driven food delivery platform to streamline onboarding, onboard 15+ chefs, and conduct outreach with 150+ chefs to identify growth opportunities in bulk orders. Supported strategy execution and coordinated chef shoots end-to-end.
Product SalesSales Process Optimization

Phonepe

Product Marketing Intern – Merchant Division

Sep 2023Oct 2023 · 1 mo · Bangalore Urban, Karnataka, India · On-site

  • Worked for India’s leading UPI-based FinTech platform to boost smart speaker adoption among merchants. Conducted 100+ merchant interviews and competitor analysis to refine marketing strategy. Identified inefficiencies in QR code deployment, contributing to an increase in Active QR Rate.
Marketing AnalyticsCustomer Success

Ion

Business Analyst

Jun 2019Apr 2022 · 2 yrs 10 mos · Noida, Uttar Pradesh, India · On-site

  • Worked across Product Support, Service Delivery, and Technology Consulting at ION, a global provider of trading and workflow automation platforms for Tier-1 investment banks. Supported solution implementation, client onboarding, cloud migration, and platform optimisation across APAC, EMEA, and the US.
  • Technology Consulting
  • 1. Consulted 6+ global investment banks on implementing ION trading platforms, aligning system design with regulatory, risk, and business requirements.
  • 2. Designed BI dashboards and implementation roadmaps, improving project delivery velocity by ~33%.
  • 3. Served as the primary technical bridge between client stakeholders and internal product and engineering teams, ensuring clarity and execution alignment.
  • Service Delivery
  • 1. Led AWS cloud migration for 2 Fortune 500 banking clients, improving scalability and operational resilience.
  • 2. Automated system health checks and monitoring via CI/CD pipelines, saving 260+ manual hours annually.
  • 3. Delivered onboarding, documentation, and production support for institutional clients across multiple geographies.
  • Product Support
  • 1. Resolved 300+ production issues across trading workflows, improving turnaround time and platform stability.
  • 2. Prioritised 50+ user stories and collaborated with development teams on defect fixes and feature enhancements.
  • 3. Led a UI/UX redesign for repo trading screens, contributing to a 75%+ improvement in CSAT.
Technical Product SalesAmazon Web Services (AWS)Technology Consulting

Education

SPJIMR SP Jain Institute of Management & Research

Master of Business Administration - MBA

Jun 2022Apr 2024

Michigan State University - Eli Broad College of Business

Global Fast Track (GFT)

Mar 2024Apr 2024

Delhi Technological University (Formerly DCE)

Bachelor of Technology (B.Tech.) — Electrical and Electronics Engineering

Jan 2015Jan 2019

Rukmini Devi Public School

School

Mar 2001May 2015

Goethe Institut Indien

German Language A2 — German Studies

Jul 2021Apr 2022

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