Himanshu Jadon

Operations Associate

Gurugram, Haryana, India12 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of diverse support experience.
Expertise in Identity and Access Management.
Proficient in Salesforce and cloud technologies.

Stackforce AI infers this person is a SaaS support engineer with extensive experience in cloud and access management.

Contact

Skills

Core Skills

Identity And Access Management (iam)Salesforce

Other Skills

Security Assertion Markup Language (SAML)SSORest APIPL SQLRest and SOAP APITeam ManagementEscalationTableauGCPAWSCollaborative Problem SolvingChange ManagementOAuthCoaching & MentoringCore Java

About

Experienced Support professional with 11+ years of work experience in various Industries and Products ranging from Purchase to Pay, ERP, Workforce Management, Online Review Management Portal, Patient Management Systems(PMS), Banking and ATM operations, Apollo Migrations, Cash 360,Salesforce. Currently working as Senior Support Engineer with Atlassian in CAST(Cloud and Access Support) EMEA team for SMB segment responsible for supporting Atlassian Access. SkillSet Includes SSO, PL SQL, Rest and SOAP API, Salesforce, Team Management, Escalation, Tableau, GCP, AWS In Progress: Atlassian Access, Confluence, Trello, JIRA, AZURE, GSUITE

Experience

12 yrs 8 mos

Total Experience

2 yrs 6 mos

Average Tenure

4 yrs 8 mos

Current Experience

Atlassian

Senior Support Engineer

Oct 2021 – Present · 4 yrs 8 mos · Bangalore Urban, Karnataka, India

Identity and Access Management (IAM)Security Assertion Markup Language (SAML)SSOSalesforceRest API

G4s

Senior Application Support Analyst

Nov 2017 – Oct 2021 · 3 yrs 11 mos · Gurgaon, Haryana, India

Birdeye

Sr. Technical Support Engineer

Feb 2017 – Nov 2017 · 9 mos · Gurugram, Haryana, India

Clicksoftware

Application Engineer

Apr 2016 – Dec 2016 · 8 mos · Gurugram, Haryana, India

Basware corporation

2 roles

Technical Consultant

Promoted

Apr 2015 – Feb 2016 · 10 mos · Chandigarh, Chandigarh, India

Associate Product & Saas Consultant

Jun 2013 – Apr 2015 · 1 yr 10 mos · Chandigarh, Chandigarh, India

Education

Lovely Professional University

Bachelor of Technology (B.Tech.) — Information Technology

Jan 2009 – Jan 2013

Stackforce found 100+ more professionals with Identity And Access Management (iam) & Salesforce

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