Aug 2022 – Present · 3 yrs 10 mos · Riyadh, Saudi Arabia

• Leading strategic project management, IT consulting services and PMO implementation.
• Developing business positioning strategies across multiple industries.

Nov 2019 – Jun 2022 · 2 yrs 7 mos · Dubai, United Arab Emirates

• Heading the business and IT strategy, growth, revenue generation, and construction projects planning & execution.
• Slashed costs by up to 40% and improved productivity by implementing Accounting software and SOPs.
• Slashed 20% to 30% cost by implementing controls, processes and procedures for the company's IT and project management.

May 2018 – Oct 2019 · 1 yr 5 mos · Dubai, United Arab Emirates

• IT & Business strategy, project planning and execution and managed the day-to-day operations.
• Developed and implemented policies and procedures for the departments, and asset management.
• Support to business projects for IT solutions and requirements.

Jan 2017 – Present · 9 yrs 5 mos · Global Ambassador · Hybrid

• Certified NLP Life Coach & Practitioner, Motivational Speaker, Leadership & Personal Branding Coach, Parenting & Youth Coach
• ◾️ Life Coaching
• ◾️ Psychological & behavioural issues
• ◾️ Self-exploration & Clarity
• ◾️ Inner conflicts & healing
• ◾️ Relationship issues & improvement
• ◾️ Youth development (career & life)
• ◾️ Parenting techniques
• 👉 Free Services for Job Seekers: (DM for further details)
• ◾️ Job Hunting Techniques
• ◾️ Career Development
• ◾️ CV & Cover Letter Writing & Review
• ◾️ Interview Preparation
• ◾️ Job Portals & Recruitment Agencies
• ◾️ Leadership Skills
• ◾️ Personal Branding
• ◾️ Motivation & Self Confidence
• ◾️ LinkedIn Training
• ◾️ Social Media & Networking
• ◾️ And much more!

Nov 2016 – Apr 2018 · 1 yr 5 mos · Dubai, Dubai, United Arab Emirates

• Provide strategic guidance and solutions concerning IT service operations, setting technology roadmap & solutions, business software & applications, IT infrastructure, IT team training, ITSM & ITIL processes, IT governance model & organisation structure optimisation, and IT cost control & reduction.
• Identifying problems & challenges in IT brownfield operations and providing technical & process improvement solutions and cost control & reduction strategies.
• Project management, project lifecycle from feasibility studies, RFPs, project charter, scoping, scheduling, budget & timeline management, IT procurement, resource allocation, monitoring, budget & quality control, UAT, change management, and project commissioning.

Nov 2014 – Oct 2016 · 1 yr 11 mos

• Led the UAE region's "Global IT/One Team" model implementation.
• Managed 4,000+ user operations across multiple locations.
• Achieved 80% IT service consolidation and 30% cost reduction.
• Implemented Microsoft Skype-for-Business with 4-6 month ROI.

Jan 2013 – Oct 2014 · 1 yr 9 mos

• Implemented and operationalised “Global Service Desk” processes and IBM TSRM tool within 5-6 months
• Set up and integrated Petrofac's new acquisition company, RNZ-Malaysia, of 700+ users
• Travelled to GCC countries (KSA, Qatar, and Oman) and KL (Malaysia) for feasibility studies – design and implementation of IT infrastructure projects – operations for country offices and remote construction sites

Sep 2012 – Dec 2012 · 3 mos

• Petrofac E&C Sdn. Bhd. KL - Malaysia
• Completed technical analysis and a budget comparison of existing 3 Datacenters and Opex cost versus new regional Datacenter - shared services model.
• Submitted executive summary and detailed executive report to Group CIO > Business Management to enable effective decision-making.

Sep 2009 – Aug 2012 · 2 yrs 11 mos

• Implemented service desk ITIL processes and Microsoft SCSM tool within a record time of 45 days.
• Built IT infrastructure for Greenfield projects – led IT operations for new offices in Sharjah and Abu Dhabi with a total of 2,500+ user capacity
• New office established in Khobar, Saudi Arabia – infrastructure feasibility study, plan, design, implementation of Datacenter with office network of 400+ users

Jan 2009 – Aug 2009 · 7 mos

• PT. Petrofac IKPT International (JV with IKPT Indonesia)
• Built infrastructure - Datacenter of 350+ users - established IT department and operations.
• 50% efficiency improved for the day to day operations and IT services delivery by implementing processes and operating procedures
• Improved systems and IT services uptime 70-80% - streamlined the process of troubleshooting IT issues
• Participated and cleared IT LRQA audit in relation to IT processes and procedures in 2nd month of operations