Isha M.

Operations Associate

Gurugram, Haryana, India5 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in AI-driven recruitment strategies.
Built comprehensive people frameworks from scratch.
Proven track record in scaling teams globally.

Stackforce AI infers this person is a strategic HR leader specializing in AI-driven recruitment and people operations for startups.

Contact

ishamakhijani@gmail.com LinkedIn

Skills

Core Skills

Talent AcquisitionAi In RecruitmentPeople OperationsEvent Management

Other Skills

AIArtificial Intelligence (AI)Brand ManagementBusiness-to-Business (B2B)CommunicationContinuous ImprovementCustomer Experience ManagementEmployee EngagementEmployee RelationsEmployer BrandingEmpowerEventsGenerative AI for HRGlobal Talent AcquisitionHR Management

About

People & Culture Strategist | AI in Recruitment | Building Scalable Teams I work at the messy intersection of talent, culture, and growth — and I like it there. From building 0→1 hiring systems to embedding AI into recruitment and other HR workflows, I don’t just close roles — I craft repeatable engines that grow with the business. I’ve worked across fast-growing startups where change is the only constant — and I’ve thrived in the uncertainty. I don’t obsess over job titles. I obsess over impact, clarity, and making things work better than they did yesterday. Sometimes that looks like: – Scaling teams across countries – Automating hiring flows with AI – Or rewriting a hiring story that actually resonates Because at the heart of it, I believe people ops isn’t just about processes or policies — it’s about designing experiences that help humans thrive while the business grows. Whether it's building from scratch or reworking what's broken, I show up to solve, to simplify, and to make it all feel a little more human.

Experience

5 yrs 4 mos

Total Experience

1 yr 4 mos

Average Tenure

1 yr 9 mos

Current Experience

Shipsy

Manager, People Success

Sep 2024 – Present · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Making hiring smoother, faster, and a little less chaotic.
Hiring across teams in India, MEA, and SEA
Streamlined processes, automated the boring bits to AI bots, and fixed what wasn’t working, like Bob.
Worked closely with hiring managers to align on what ‘great’ looks like, not just ‘available’.
Took candidate experience seriously—built small, thoughtful touchpoints that made a difference.
Used GenAI to save time, write better, and stay organised without extra tools.
Drove culture initiatives—from onboarding playbooks to interview gifting—stuff that stuck.
Balanced daily ops with building for scale—some days it’s about closing roles, other days about fixing the system.

Generative AI for HRNiche Talent AcquisitionGlobal Talent AcquisitionArtificial Intelligence (AI)AITalent Acquisition+1

Covvalent

Founding Team, People & Culture

Oct 2022 – Jul 2024 · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Did this and that, and everything in between.
Joined when there was a team of 4, wore multiple hats being the go to person for People and Culture, Website Development, Event Management, and much more.
Built the entire people and culture from scratch: Made people who didnt know what ‘startup’ is, join one.
Built the team across Ahmedabad, Gurgaon, Mumbai, and USA.
Set up the framework and SOP for entire onboarding to exit process, automated most of it - because AI.🤖
Framed all the policies from scratch, before ChatGPT/Claud.ai era ensuring all legal compliance for India, and USA 'sole handedly'.
Managed end-to-end events from designing brochures,managing fabricators, designing the stall, themes, bookings and entire management from first event within a month of joining resulted in generating 350+ potential leads. 💹
Spend hours at Starbucks/Third-Wave designing LinkedIn posts over weekends - because coffee fuels the ideas.💡
Managed website - from content, design, to CMS handling, and some bit of coding - it had to be the best.
Dived in deeper to understand the whole Chemical Industry - well, now I know how viscosity of oil is differentiated and how titanium dioxide is used across the industries. :)

RecruitingManagementEventsTalent ManagementEmployee RelationsOrganizational Development+27

Consultbae

3 roles

Some cool designation

May 2022 – Oct 2022 · 5 mos · Gurugram, Haryana, India

Software Update! I was hiring the coolest people.

Talent IntelligencePresentation SkillsCustomer Experience ManagementTalent Acquisition

Manager - Key Accounts

Aug 2021 – Apr 2022 · 8 mos · Gurugram, Haryana, India

I was hiring cool people.

Human Resources

Jan 2021 – Jul 2021 · 6 mos · Gurugram, Haryana, India

I was hiring people.

Fieldassist

Account Manager - HR | (RPO - ConsultBae)

Dec 2021 – Feb 2022 · 2 mos · Gurugram, Haryana, India

Tech Profiles - Software Developers (NodeJS, Android - Kotlin/ Java/ Flutter)
Worked on NonTech Profiles - Sr Product Manager, Associate Product Manager, UI/UX Designer, Sr Customer Success Manager, Customer Service Manager, Call Support Executive.
ATS - Zoho Recruit

RecruitingStrategic HiringTalent Acquisition

Park+

Account Manager - HR | (RPO - ConsultBae)

Nov 2021 – Nov 2021 · 0 mo · Gurugram, Haryana, India

Worked on Tech Profiles - Backend Developer, Android Developer, QA Engineer. (SDE-I/II/III/ Team Lead)
ATS - Freshteam

RecruitingStrategic HiringTalent Acquisition

Chaayos

Account Manager - HR | (RPO - ConsultBae)

Aug 2021 – Sep 2021 · 1 mo · New Delhi, Delhi, India

Worked on Non-Tech and Kitchen profiles -
Non-Tech Profiles - Central Team - Supply Chain Lead, Director Revenue, Regional Head (Mumbai), HR Manager, Ecommerce Head (D2C), Graphic Designer.
Projects Team - Draughtsman, Store Design Architect
Kitchen Profiles - Sous Chef, Commissary chef, Procurement Manager (Grocery), Packaging Executive.
ATS - Skillate, Alt Recruit

RecruitingStrategic HiringTalent Acquisition