Feb 2022 – Nov 2022 · 9 mos · Burlington, Ontario, Canada

Jan 2022 – Mar 2022 · 2 mos · Burlington, Ontario, Canada

• Ensure merchandising staff/Cashier complies with the store policies and procedures.
• Training Cashiers/Merchandisers in job functions and providing ongoing guidance and instructions
• Ensure loss prevention standards are implemented.
• Managing cash office, Cash tracking, Sheets, and related paperwork.
• Ensure the store represents the proper image to the public (in accordance with the Display, cleanliness, Staff Uniform, and badges)
• Resolve customer queries related and ensure the best customer experience.

Oct 2021 – Dec 2021 · 2 mos · Oakville, Ontario, Canada

• Maximize long term relationships with our customers through the implementation of BBY Programs, ensurthat we are "amazing" when responding to customer concerns and providing a great customer experience.
• Ensure that customer displays are always in working order, that signage is accurate in the store, open box items are appropriately marked, sales floor merchandising, and pre-open and close tasking is complete.
• Helping customers with their queries/concerns/returns and exchanges.

Oct 2020 – Aug 2021 · 10 mos · Chandigarh, India

Jan 2016 – Dec 2019 · 3 yrs 11 mos · Gurugram, Haryana, India

• Responsible for Contractual hiring & managing the employee life cycle.
• Driving Employee engagement activities.

Jan 2014 – Dec 2015 · 1 yr 11 mos

Sep 2011 – Dec 2013 · 2 yrs 3 mos

• End to end management of the examination process for PGDM courses.

Sep 2009 – Sep 2011 · 2 yrs

Jan 2009 – Aug 2009 · 7 mos · New Delhi Area, India