Jan 2024 – Present · 2 yrs 5 mos · Remote

• I speak with college grads and even school champs when free

Feb 2022 – Feb 2023 · 1 yr · Delhi, India

• Steered teams from Technology, Product, Design and Data Science. And worked with Business, Growth,and Partners
• Steered Paytm co-branded credit cards business to 12x in 7 months, paved a predictable revenue roadmap for next 3 quarters
• Increased onboarding funnel to 5x by introducing and continuously monitoring Video KYC and Aadhaar KYC
• Led activities to continuously monitor user behaviours through A/B Testing, Competitor Analysis, Customer interviews, bank process assessment to design and further optimize the funnel to 2.5x times
• Expanding new partners for Video KYC, Biometric KYC, OKYC, EKYC at various stages
• Saved 50% + Customer Support cost by using conversational AI (CX) bot integration
• Received strong reception on funnel improvement experiments by the management

Mar 2021 – Present · 5 yrs 3 mos · Gurugram, Haryana, India · Remote

• 🧳 Chief Traveler @ Lymo
• Just helping some friends finally go on the trips they’ve been planning for years. 🏕️✈️
• Building something on the side — quietly, slowly, and with the right kind of chaos.
• Not ready to say more just yet, but it’s about
• 🧭 tribes,
• 🪙 tiny commitments,
• and ✨ shared journeys.
• Let’s just say... plans are being made (and actually kept). 👀

Mar 2021 – May 2021 · 2 mos · India

Aug 2019 – Jan 2022 · 2 yrs 5 mos · Gurugram, Haryana, India

• Lead a team of developers to build a New Age Digital Ecosystem for
• enterprise and its strategic partners (Direct Sellers, Customers and
• internal departments) and pushing 62% of users to online only sales
• Launched a Beauty-Tech AR App with skincare recommendation engine
• and commerce capabilities boosting product discovery and
• personalized recommendation
• Innovated alternate and fast-paced channels (Telegram and
• Independent Bot Ordering) of product discovery and ordering during
• the Covid-19 pandemic, ensuring no impact on BAU
• Built successful health and wellness communities, giving an expansion
• of 6.1% to YoY sales to Nutrilite™ and creating a new channel for sales
• Collaborated (with Technology, Sales, LGS, Marketing, and Legal) and
• strategized a social commerce community program (turned platform),
• Amway Creators, for Amway to onboard micro to macro influencers and
• build Social Communities
• SEO and CxO — Partnered with Conductor, DeepCrawl and improved
• demand generation from search engines by 42% by improving technical
• health, introducing schema markup, and working on the content
• velocity
• Hyperlocal delivery — Ran a hyperlocal delivery pilot (in Gurgaon) that
• now is transpired to 3 more cities (Delhi, Noida and Kolkata) for Amway
• in coordination with supply-chain, and procurement team

Feb 2016 – Aug 2019 · 3 yrs 6 mos · Gurgaon, India

• Nykaa - Led multiple initiatives focusing the increase in product discovery and
• post purchases content generation
• Nykaa - Single-handedly led the ideation to execution of Nykaa TV
• Enhanced customer engagement and build a BPC community, now
• Nykaa Network that engages 17% of Nykaa users
• Daffodil - As Product Owner, set the Agile Transformation Office partnering with
• Agilevirgin and led changes to cultural, org structure, increased
• productivity and dev team
• F6 Finserve - Launched end-to-end stock trading app involving end to end
• product management with discovery, design and development and
• GTM plan
• F6 Finserve - Led the ideation and development of a mock trading platform as a
• simulator
• and gamification (leaderboard and prizes) for new users to experience
• first time stock trading in equities and derivatives
• Mahzooz - Designed and developed Dubai's largest (300k DAU)and safest (Insured) lottery/raffle game Mahzooz.
• BAU
• Increased team efficiency and client's engagement by promoting agile methodology in project management
• Recording conversations and writing user stories and building backlog
• Excelled with client interactions on a day to day project progress and updates
• Led and Planned in scrum ceremonies
• Volunteered for behavioral understanding (high-level) of software architecture, classes and third-party application integrations
• Built prototypes, workflows diagram and created UML diagram [Sequential Diagram, Use Case Diagram]

Aug 2013 – Feb 2016 · 2 yrs 6 mos · Greater Delhi Area

• Trained over 27 temporary remote workers for sales, and support
• Managing the entire product line life-cycle as Product Owner and Lean
• Practitioner
• Redefined the vision of the product, while looking at the growth pivots
• and seeking advice from customers and non-customers
• Innovated multiple growth hacks leading to a 3M+ Customer
• onboarding with 17% acquisition and decent paid subscribers
• Revised pricing model from $29 to $9 to pull mass consumer as
• freelancers and building them as the largest advocates of the product
• Streamlined sales/customer support activities over Kayako, Pipedrive
• CRM and Chatbot in 2
• Worked as consultant to corporate's outsourcing wing - PixelCrayons
• and supported multiple bids for closure and project execution

Apr 2013 – Jul 2013 · 3 mos · Greater Delhi Area

• Prepared proposals for the projects based on Open Source CMS like Joomla, WordPress, Magento, Drupal
• Held day to day interaction with clients from US, UK, Australia and India on project closures and consultations

Apr 2012 – Apr 2013 · 1 yr · Mohali, Punjab

• Grotal: Worked on requirements engineering with the Grotal Product Manager and document requirements into PRDs, User Stories and walked them through technology team
• Seasia: Built proposals [over bidding portals and direct leads], Work Breakdown Structure and wireframes for Custom and Open Source mobile apps and web based platforms
• Seasia BizDev: Volunteered midnight calling and bidding to enrich personal communication and writing skills with clients in US time zones

Aug 2011 – Apr 2012 · 8 mos · Noida, Uttar Pradesh, India