J

Jeshma O

Product Manager

Hyderabad, Telangana, India6 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in Operations and Customer Satisfaction roles.
  • Strong background in training and interpersonal skills.
  • Proficient in various technical tools and methodologies.
Stackforce AI infers this person is a skilled Operations Specialist with expertise in Customer Service and Training within the tech industry.

Contact

LinkedIn

Skills

Core Skills

OperationsCustomer Satisfaction

Other Skills

Interpersonal SkillsKeynoteOperational ExcellenceProcess ExcellenceConfluenceWrikeRadarQuipContent DevelopmentContent Management Systems (CMS)Learning Management SystemsCustomer Service ManagementCoachingEmployee TrainingTraining Material

Experience

6 yrs 11 mos
Total Experience
2 yrs 3 mos
Average Tenure
5 yrs 6 mos
Current Experience

Apple

3 roles

Technical Evaluation Specialist

Promoted

Jul 2024 – Present · 1 yr 11 mos · Hyderabad, Telangana, India

Operations

Rotational Trainer

Jan 2023 – Jul 2023 · 6 mos · Hyderabad, Telangana, India

KeynoteOperations

AI/ML Annotation Analyst

Dec 2020 – Jul 2024 · 3 yrs 7 mos · Hyderabad, Telangana, India

OperationsInterpersonal Skills

Uber

Community Operations Specialist

Nov 2018 – Nov 2019 · 1 yr · Hyderabad, Telangana, India

OperationsInterpersonal Skills

Amazon

Customer Service Representative

May 2018 – Oct 2018 · 5 mos · Hyderabad, Telangana, India

Interpersonal SkillsCustomer Satisfaction

Quicksearch.

Content Writer

Aug 2016 – Feb 2017 · 6 mos · Hyderabad, Telangana, India

Education

JNTUH College of Engineering Hyderabad

MBA - Master of Business Administration — Marketing

Jan 2017 – Jan 2018

JNTUH College of Engineering Hyderabad

Bachelor’s Degree — Computer Science

Jan 2013 – Jan 2017

Narayana Junior College

Intermediate — MPC

Jan 2011 – Jan 2013

Bhavan's Sri Ramakrishna Vidyalaya

High School — NA

Jan 2001 – Jan 2011

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