Joni Pollock

CEO

Minneapolis, Minnesota, United States38 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record of transforming teams and driving results.
Expert in leading through change with transparent communication.
Champion of inclusive leadership and diverse perspectives.

Stackforce AI infers this person is a strategic leader in Operations and Human Resources across diverse industries.

Contact

Skills

Core Skills

Strategy ImplementationSaas

Other Skills

Software as a Service (SaaS)Implementation PlanningTalent ManagementOperations ManagementTeam LeadershipP&L OwnershipStrategic PlanningProblem SolvingCoachingThought LeadershipCollaborative LeaderTrainingRetailSuccession PlanningEmployee Relations

About

I’m a strategic and people-centered leader with a proven track record of transforming teams, driving results, and creating environments where people thrive. My leadership journey is defined by a commitment to empowering others, solving complex challenges, and delivering measurable impact across diverse organizations and high-stakes initiatives. Over the course of my career, I’ve led cross-functional teams through growth, change, and innovation. I believe leadership is not about title — it’s about inspiring trust, fostering collaboration, and aligning people around a shared vision. My approach blends strategic clarity with empathy and accountability, helping teams outperform expectations and sustain long-term success. Some highlights of my leadership impact include: Driving organizational performance by aligning team goals with strategic priorities and improving outcomes in complex environments. Building and mentoring high-performing teams, equipping people with the tools, clarity, and confidence to excel. Leading through change with a focus on transparent communication, resilience, and continuous learning. Championing inclusive leadership, creating spaces where diverse perspectives are welcomed and every voice can contribute to meaningful outcomes. LinkedIn I’m passionate about developing leaders at all levels and creating cultures that value growth, innovation, and human-centered performance. I’m always interested in connecting with professionals who are driving impact, solving tough problems, and building teams that make a difference — whether that’s for mentorship, collaboration, or strategic opportunity.

Experience

38 yrs

Total Experience

13 yrs 8 mos

Average Tenure

15 yrs 8 mos

Current Experience

Inovalon (formerly ability network)

Vice President Implementation

Aug 2025 – Present · 10 mos · Remote

Titles within this role:
Vice President, Implementation
Inovalon
August 2025-present
Associate Vice President, Implementation
Inovalon
2018-August 2025
(Title alignment following ABILITY Network acquisition)
Vice President, Implementation and Training
ABILITY Network
2015-2018
(Acquired by Inovalon)

Strategy ImplementationSoftware as a Service (SaaS)SaaS

Staywell (now webpt)

Director, Client Services

Aug 2012 – Aug 2015 · 3 yrs · St. Paul

Directed the implementation of StayWell's Health and Wellness products. Implemented solutions that met or exceeded the client's needs. Focused on process optimization to increase productivity and customer engagement.
Restructured operations team to optimize service and operationalize efficiencies
Formalized business process reengineering to streamline 12 processes in one year
Implemented new product rollout for largest number of clients in company history in one month
Instituted business practices to reduce errors in client communications and incentive files to 1% from 10%
Created company's first ever employee on-boarding, training, and recognition programs

Pollock consulting

President

Oct 2010 – Present · 15 yrs 8 mos · Greater Minneapolis-St. Paul Area

Partner with clients to solve strategic operational and human resource business problems that impact bottom line performance.

Target

3 roles

Vice President Store Operations

Promoted

Jan 2007 – Jan 2008 · 1 yr

Chosen to lead and manage the 1700 stores within the Target chain. Served as liaison and point person to all senior leaders in the field and within corporate, reporting directly to the EVP of stores. Areas of operational responsibility included supply chain, communication, store finance, customer experience, productivity and store brand. Accountable for sales, profitability, margin, and operational objectives are met through an executed strategic business plan.

Regional Group Director

Feb 2006 – Feb 2007 · 1 yr

Directed operation and talent management of 60 stores generating $1.9B in sales. Successfully opened new group for Target while achieving #1 customer service scores in company.

Group Vice President

May 1988 – Sep 2010 · 22 yrs 4 mos

Directed operations and talent management of 58 stores generating $2.3B in revenue. Remodeled two-thirds of stores in 18 months. Consistently ranked in top 10% for overall operational performance and top four markets for sales.