Kamal Dhull

Product Manager

Bengaluru, Karnataka, India7 yrs 8 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Scaled merchant onboarding from 0 to 100k in 9 months.
  • Increased monthly bill payments by 4x in 8 months.
  • Revamped KYC for 45M+ offline merchants.
Stackforce AI infers this person is a Fintech Product Manager with a strong focus on user acquisition and compliance.

Contact

Skills

Core Skills

Product ManagementComplianceUser AcquisitionUser ExperienceSoftware DevelopmentProduct Development

Other Skills

AI-powered store verificationKYCSelf-serve onboardingAutomationAIOffers and CashbackUI/UXProduct RequirementsC++JavaScriptNode.jsREST APIsSQLMachine Learningpython

About

Summary: Results-driven Product Manager building fintech B2B/B2C products, currently serving 45M+ users and processing 200M+ daily transactions. My Story: Hello there! I’m Kamal, a first principles individual and ownership-driven problem solver with a passion for building products that users find delightful. This drive is complemented by my love for people, numbers, and winning. As an undergrad at IIT, I headed Enactus (Social Entrepreneurship Society) and D.Cypher (Dance Society). These experiences taught me how to play the role of an orchestrator/owner and deliver value, fostering an entrepreneurial spirit. Parallelly, I learned coding and built a few pet projects, which helped me connect the dots on how digital products work. This led me to start my career as a Software Engineer at Jaguar Land Rover, building ADAS software for cars. Soon realizing my interest in owning the “What?” and “Why?” of products, and not just the “How?” as an engineer, I ventured into Product Management at Axis Bank, where I scaled the number of Bill Payments by 4x in 8 months by launching the Offers & Cashback product and validating my interest for PM. I also revamped the user journey on www.grabdeals.axisbank.com, improving the GMV. Later, I got the opportunity to join PhonePe and be a part of a high-growth environment and build for Digital India at scale. I was given the responsibility of onboarding online merchants for the newly launched Payment Gateway business. We launched a Self-Serve onboarding journey and scaled from ~0 to ~100k merchants in a 0-1 environment, while also reducing onboarding TAT from 5 days to just 1 day, thereby reducing operational costs. Given my work with online merchants, I was promoted and entrusted with tackling the onboarding challenges of offline merchants. I revamped the onboarding and KYC product suite due to a change in regulations, and we re-did the KYC of our entire 45M+ offline merchants. I also built a disputes management product to curb chargebacks/fraud txns, and recommendations for better sales. Currently, I am building an AI chatbot for doubt resolution. Outside of work, I enjoy dancing, traveling, and playing sports—activities that fuel my creativity and drive. Happy to connect or collaborate on meaningful opportunities. Feel free to reach out; Email at dhull.kamal05@gmail.com

Experience

7 yrs 8 mos
Total Experience
1 yr 4 mos
Average Tenure
2 yrs 9 mos
Current Experience

Phonepe

3 roles

Senior Product Manager

Promoted

Apr 2026Present · 2 mos · Bengaluru

Product Manager

Jul 2024Mar 2026 · 1 yr 8 mos · Bengaluru

  • Owned Onboarding, Identity & Risk for Merchants
  • Led a $xxM compliance initiative for our 50M+ offline merchants, revamping the entire onboarding and KYC product suite, implementing AI-powered store verification (viz store images) and owner verification (viz Face Auth/Video KYC), redoing the KYC of the entire base, achieving 100% compliance and product platformisation.

Associate Product Manager II

Aug 2023Jul 2024 · 11 mos · Bengaluru

  • Owned Acquisition of Online Merchants, for newly launched Payment Gateway
  • Scaled online merchants from 0 to 100k+ in 9 months by launching a self-serve onboarding journey, and saving $xM in manual sales ops cost
  • Reduced avg onboarding time by 5x by minimizing manual doc verification (via 6+ automation features powered by AI)

Nextleap

Product Management Mentor

Jan 2025Present · 1 yr 5 mos

  • Mentoring and teaching 20+ early career/aspiring PMs over the weekends to help them build product competencies

Freecharge

Associate Product Manager I

Nov 2022Aug 2023 · 9 mos

  • Increased Monthly Bill Payments by 4x in 8 months by launching Offers and Cashback engine
  • Boosted GMV of Grab deals product by 1.5x by revamping UI/UX; Check it out: https://grabdeals.axisbank.com/
  • Defined product requirements of a new platform for buying groceries online, based on Government of India’s ONDC network

Nextleap

Top PM Fellow

Jul 2022Sep 2022 · 2 mos

  • Amongst top 3% of all enrolled PM students
C++JavaScriptNode.jsREST APIsSQLMachine Learning+4

Youtube

Digital Creator

Oct 2021Mar 2022 · 5 mos

  • Taught coding and guided budding software engineers
  • Attained 2k subscribers in 8 months, before moving into product management

Jaguar land rover india

Software Engineer

Jul 2021Nov 2022 · 1 yr 4 mos

  • ADAS Product
  • Developed a robust mapper tool mapping JLR <-> Nvidia settings, helping in integrating Nvidia hardware in JLR cars.
  • Developed ADAS settings history module reducing the # of clicks on the car's dashboard screen by 6x
  • Wrote product specs, drove scrums and team's execution

Frontrow

Product Management Intern

Dec 2020May 2021 · 5 mos

  • First stint at PM
  • Increased Day 7 retention of the Music community section from 12% to 20% with habit-forming daily challenges and streak-based rewards
  • Launched the MVP of 'Live Courses', and experienced the 0-1 journey of this product both from Tech and Product perspective

Enactus iit ropar

2 roles

President

Promoted

Jan 2020Jun 2020 · 5 mos

  • Enactus is a global non-profit community of student, academic and business leaders committed to using the power of entrepreneurial action to transform lives.
  • I led the same at IIT Ropar, comprising a total of 47+ members, with my brainchild project of stubble burning being one of the annual projects.
  • Organized field trips and awareness campaigns to nearby villages for the need assessment and to connect with ground realities.
  • Led the team to qualify for Enactus Nationals in 2019 & 2020.

Senior Executive Member

Mar 2019Jan 2020 · 10 mos

  • Part of the Core Team leading Enactus for the AY 2019-20.

Nutripal

Sales And Marketing Intern

Jul 2019Aug 2019 · 1 mo

  • My first attempt at sales, called 400+ potential customers to do user research and then pitched them to try out our product. Conversion rate stood at ~10%.

Zeitgeist iit ropar

Head of Events

Oct 2018Oct 2018 · 0 mo · IIT Ropar

  • Led the operations of all the dance events in the Annual Cultural Fest of IIT Ropar in 2018, with a team of 15 students and ensuring smooth operations

Indian institute of technology, ropar

2 roles

Student Mentor @ Institute Student Mentorship Program

Promoted

May 2018Oct 2018 · 5 mos

  • Mentored 7 freshers under Institute Student Mentorship Program

Hostel President

Aug 2017Jul 2018 · 11 mos

  • Conducted inter-hostel events in culture or sports, and ensured enthusiastic participation from my hostel, and represented the hostel in dean's committee.

Dance club, iit ropar

Secretary

May 2018Jun 2019 · 1 yr 1 mo · IIT Ropar

  • Headed the Dance club of the Institute
  • Conducted 2 professional workshops (By Kings United Group & DDC Group) worth Rs. 1.5 lacs and led the team in bagging 4th spot in Group Dance event in Inter IIT Cultural Meet 2018 amongst 18 IITs.

Education

Indian Institute of Technology, Ropar

B.Tech — Electrical Engineering

Jan 2017Jan 2021

GMSSS Manimajra, Chandigarh

Class 12th

Manav Mangal School, Panchkula

Class 10th

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