Karan Dhyani

Associate Partner

India8 yrs 6 mos experience

Key Highlights

Led award-winning programs across global brands.
Transformed e-commerce models into quick commerce success.
Created India's first renewable energy marketplace.

Stackforce AI infers this person is a leader in E-commerce and Climate Tech logistics with a focus on digital transformation.

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Skills

Core Skills

Logistics ManagementDigital TransformationRevenue GrowthOperations ManagementLogistics Strategy

Other Skills

MultitaskingManaging AssociatesPerformance ReviewsProcurementLast Milerider managementData AnalyticsProgram ManagementSearch Engine Optimization (SEO)Director levelPython (Programming Language)Digital StrategySupportive ServicesStrategyFirefighting

About

I’m a dynamic and results-driven executive with over 8+ years of proven leadership in transforming complex operations across e-commerce, quick commerce, climate tech, and healthcare logistics. Currently leading as Associate Director at Shipsy, I specialize in creating lean, scalable logistics systems, accelerating digital innovation, and unlocking agile operations . My passion lies in designing customer-first, tech-enabled solutions that simplify last-mile delivery, optimize fulfillment, and improve operational efficiency. From spearheading Walmart India’s D2C transformation to scaling Apollo 24/7’s hyperlocal delivery across 28 cities and building India’s first green energy marketplace at Edgegrid, I’ve led award-winning, impact-focused programs across global and national brands like Flipkart, Myntra, GMG, and Omantel. I partner closely with CXOs, cross-functional teams, and global stakeholders, leveraging data, design, and innovation to drive performance, profitability, and customer satisfaction. My expertise spans logistics strategy, rider/fleet optimization, digital transformation, P&L ownership, and agile program leadership.

Experience

8 yrs 6 mos

Total Experience

1 yr 8 mos

Average Tenure

Current Experience

Shipsy

Associate Director (Supply chain design and excellence)

Mar 2024 – Nov 2025 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

Orchestrate design-led operation transformations.
Reduce rider attrition by optimizing app UX—introducing heat zones, dynamic payouts, and flexible shift options.
Slash turnaround time by implementing on-demand logistics flows, enhancing delivery speed, and customer satisfaction.
Cut operational cash flow burn.
Drive year-over-year revenue growth by initiating multiple design projects from existing clients, through data-driven opportunity mapping, and C-suite engagements.
Transform e commerce model into a quick commerce success by deploying real-time tech architecture and optimizing last-mile orchestration.

MultitaskingManaging AssociatesLogistics ManagementDigital Transformation

Edgegrid

Head- Revenue and Operations

Aug 2022 – May 2024 · 1 yr 9 mos · Hyderabad, Telangana, India

Created India's first renewable energy marketplace, enabling asset owners to discover opportunities, and optimize network visibility across multiple green energy segments.
Generated 10X revenue growth by collaborating with state governments and local asset holders to unlock high-potential, previously untapped project pipelines.
Accelerated customer onboarding by designing a lean, high-profit model for bank loan–funded solar projects across Andhra Pradesh.
Increased revenue by securing $242,000 in contracts, and optimizing profitability through data modeling of high-loss energy consumers.
Boosted conversion rate by building data-centric sales funnels and partnering with marketing to target and optimize the ideal user base.
Reduced solar installation time per kW by 68% through bulk procurement optimization, and local vendor partnerships via an in-house MP model.
Minimized grid-level power loss by optimizing each completed project's design, directly lowering consumer bills, and enhancing system efficiency.
Cut project turnaround by 5 days by streamlining execution through a custom-built operations management system for end-to-end project tracking.

Performance ReviewsProcurementRevenue GrowthOperations Management

Apollo 24|7

2 roles

Head-Operations (Hyperlocal-Q commerce)

Promoted

Feb 2021 – Aug 2022 · 1 yr 6 mos

Enabled a 19-minute medicine delivery by designing an omnichannel logistics strategy, driving seamless last-mile, and fulfillment optimization across Apollo's digital health network.
Reduced per-order operational cost by optimizing minimum guarantee payouts and rider efficiency, saving $470,000 through zone expansion based on customer density heat maps.
Negotiated 3PL contracts to shift middle-mile load, reducing transport costs, and optimizing delivery allocation across hyperlocal and external partners.
Increased order volume and rider earnings by enabling long-distance deliveries in low-demand zones, and eliminating overhiring inefficiencies.
Cut unavailable medicine TAT by 68% by implementing a two-cycle fulfillment model, significantly optimizing middle-mile responsiveness.
Reduced cart drop-offs by launching split-order functionality and ensuring the availability of chronic meds, enhancing customer retention and order success rates.
Expanded operations to 28 new cities by centralizing planning and collaborating with store ops to optimize inventory visibility and delivery coverage.
Achieved 100% cold chain delivery fulfillment by testing insulated packaging and data-driven prioritization, optimizing temperature-sensitive med distribution in Tier 1 cities.

Performance ReviewsLast MileLogistics StrategyOperations Management

City head

Aug 2020 – Feb 2021 · 6 mos

Performance ReviewsLast Mile

Swiggy

2 roles

Manager - Central ops(Instamart)

Nov 2019 – Aug 2020 · 9 mos

Area Operations Manager(Food MP)

Dec 2018 – Nov 2019 · 11 mos

Optimized bad order rates
Boosted order volume by collaborating with sales and growth teams to launch a value-added offering tailored to customer preferences.
Accelerated promotion from Area Operations Manager to Central Operations Manager by consistently delivering operational efficiency and process excellence.

Last Milerider management

Amazon

Team Lead

May 2017 – Dec 2018 · 1 yr 7 mos

Reduced high-risk losses by identifying black zones and blocking fraudulent users, strengthening platform safety and trust.
Piloted OTP-based delivery for high-value orders, minimizing fraud and improving last-mile authenticity.
Streamlined sorting and unloading with conveyor belts, reducing damages and increasing efficiency.
Led a 78-member team during peak demand using real-time performance tracking and rapid feedback.
Managed remote 3PL stations across Himachal, ensuring reliable last-mile delivery for 3,000+ daily shipments.

Last MileData Analytics