Kavuri Venkatesh

Operations Associate

Hyderabad, Telangana, India3 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expertise in fraud investigations across multiple countries.
Strong background in HR operations and talent management.
Experience in launching new marketplaces for e-commerce.

Stackforce AI infers this person is a Fraud Investigation and HR Operations specialist in the E-commerce sector.

Contact

kvenkatesh@amazon.com LinkedIn

Skills

Core Skills

Fraud InvestigationsCustomer SupportBusiness VerificationTalent ManagementHr OperationsStudent SupportOnboardingRecruiting

Other Skills

AI Tool EvaluationAttention to DetailCommunicationComplianceConducting InterviewsCoordinationCorporate Fraud InvestigationsDatabase ManagementEmployee EngagementEmployee TrainingExcel Analytics for ManagersFinancial ManagementFraud AnalysisGrievance ManagementHR Consulting

About

After my post-graduation diploma in management, I had the privilege of tasting the startup ecosystem with a couple of job positions, which not only gave me the creative freedom to express myself but also made my professional network versatile. Building on this foundation, I transitioned into an Investigation Specialist role at Amazon, gaining robust experience in operational environments; specializing in fraud investigations. I describe myself as an ambivert with perseverance and patience, always seeking to make the most of every opportunity. I'm eager to leverage my diverse skill set in roles that align with my profile and am particularly keen on exploring opportunities in Finance and Tax to further my career growth. There's a real person behind this profile too! In my free time, you might find me in cinema theatres or volunteering in an orphanage / Cancer Hospital. Let's connect and talk about opportunities, emerging changes in HR/Finance, and movies.

Experience

3 yrs 3 mos

Total Experience

1 yr 1 mo

Average Tenure

2 yrs 8 mos

Current Experience

Amazon

2 roles

Investigations Specialist Followups

Jan 2025 – Present · 1 yr 5 mos

| RESPONSIBILITIES |
Apart from the initial investigation, working on follow-up requests of the customers, which involves changes in the business name, identification number and contact name. 🔄
And also addressing the requests from the customers whose initial verification was paused due to insufficient information, while identifying any deficiencies in prior and initial investigation. 🔍
Part of a project which involved evaluating and providing feedback on “Agent Z”, an AI tool designed to ease business verification process, as well as another project which focused on direct customer outreach to resolve incomplete business information, which involved calling the customer and collecting the accurate details for successful business verification. 🤖📞
Helping the manager by sending MOMs of the team meeting and maintaining a database to record absenteeism in my team on a day-to-day basis, to identify team shrinkage. 📊
Training, mentoring and auditing newly hired investigators. 🧑‍🏫

Fraud InvestigationsCustomer SupportFraud AnalysisAttention to DetailTrainingMentoring+1

Investigation Specialist

Oct 2023 – Present · 2 yrs 8 mos

Amazon Business Verification focuses on onboarding business/corporate customers on the Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. ABV team is part of Amazon Business Biz Operations (ABBO).
|Responsibilities|
Core responsibilities included manual verification of initial customer registration to confirm customer eligibility to obtain an Amazon business account. ✅
Working on fraud investigation and business verifications in USA 🇺🇸, Canada 🇨🇦, UK 🇬🇧, India 🇮🇳, France 🇫🇷, Mexico 🇲🇽, and Australia 🇦🇺.
Utilized Open-Source Intelligence (OSINT) and market-designated tools to conduct high-level fraud checks, verify business validity, and establish individual-company associations through comprehensive social profile scrutiny and verification. 🕵️
Maintaining 100% compliance towards procedures and SLA’s while achieving quality and performance metrics. 💯
Averaging about 25 investigations per hour across all marketplaces. ⏱️
Part of the pilot batch which helped in the launch of Mexico and Australia marketplaces. 🚀
Hands-on experience in using these specific tools for designated marketplaces:
USA (TIN Check, Lexis Nexis, All the secretary of states) 🇺🇸
Canada (Trulioo, Canada's Business Registries) 🇨🇦
UK (Companies House) 🇬🇧
India (E-way bill system, knowyourGST) 🇮🇳
Mexico (RecuperacionDeCertificados, Consulta tu CURP) 🇲🇽
French (sirene.fr) 🇫🇷
Australia (ABN Lookup) 🇦🇺

Fraud InvestigationsBusiness VerificationOpen-Source Intelligence (OSINT)CompliancePerformance Metrics

Certified konsult

IT Recruiter

Mar 2023 – Jun 2023 · 3 mos · India · Remote

Certified Konsult is an Executive Search and Technology Recruitment firm headquartered at Sweden, EU with offices in the UK, and India.
| RESPONSIBILITIES |
Responsible for the staffing and selection process.
Handling the tasks of professional networking sites to develop the prospect of business from client companies.
Responsible for maintaining good relationships with prospective clients.
Assigning the tasks of advertising job positions via job portals.
Responsible for headhunting, identifying, and approaching suitable candidates required for the position.
Searching database of applicants to find suitable candidates to fill the vacancy of the client.
Assigning the tasks of receiving and reviewing applications.
Skills: HR Operations · Talent Management · Sourcing · Head Hunting · APAC · Niche Talent Acquisition · LinkedIn RPS · Boolean Searching · Screening Resumes · Scheduling Interviews · HR Consulting · Screening

HR OperationsTalent ManagementSourcingScreening ResumesScheduling Interviews

International school of engineering (insofe)

Student Relations Executive

May 2022 – Sep 2022 · 4 mos · Hyderabad, Telangana, India · On-site

| RESPONSIBILITIES |
Tracking the student’s access and active status in SEA, SLMS. 📈
Preparing and publishing the weekly/monthly reports on faculty feedback and Student Ticket System. 📊
Tracking and capturing the student absenteeism specific to the tests/exams. 🗓️
Dealing with new student onboarding on their day one in the campus. 🤝
Checking the availability of links for the scheduled online classes. 🔗
Dealing with the non-technical queries of the student and escalating them when necessary. 🗣️
Student support and Grievance Management. 📩
Skills: · Admin Department · Operations · Student Counseling · Communication · Student Affairs · Onboarding · SPOC · Coordination · Student Administration · Student Support · Oral Communication

Student CounselingCommunicationOnboardingGrievance ManagementStudent Support

Taxkamkar

Human Resources Intern

Apr 2021 – Jun 2021 · 2 mos · India · Remote

Taxkamkar is a startup founded by IIM alumni to cater services like financial planning and tax filing.
| RESPONSIBILITIES |
> To connect with the placement department of different colleges for explaining the internship opportunities.
> Posting the jobs for different profiles and locations.
> Screening the candidates and scheduling interviews.
> Conduct interviews for the HR interns - select - on board and manage the new HR interns.
> Conducted the first virtual employee engagement meeting for the organization.

Screening CandidatesScheduling InterviewsConducting InterviewsRecruiting