Jan 2023 – Present · 3 yrs 5 mos

• Managed cross-functional teams of web designers, UI/UX designers, and content strategists to deliver high-quality websites for nonprofit organizations. Oversaw project timelines, resources, and scope in a fast-paced environment, ensuring on-time launches that empowered nonprofits to expand their digital presence and amplify their mission.
• Directed end-to-end website projects, aligning design, content, and user experience to meet nonprofit client goals.
• Coordinated cross-functional collaboration, fostering seamless teamwork between designers, strategists, and nonprofit stakeholders.
• Acted as primary liaison with nonprofit founders, translating client needs into actionable design and content strategies.
• Developed and implemented user-focused content strategies, curating messaging that resonated with each nonprofit’s target audience.

Sep 2022 – Present · 3 yrs 9 mos · Remote

• Led and managed an overseas team of underwriters and processors, ensuring accuracy, compliance, and efficiency across a diverse portfolio of hard money, investment property, fix-and-flip, commercial, and bridge loans. Partnered with funding sources focused on serving small to mid-sized businesses, including clients with less-than-perfect credit profiles.
• Directed daily operations for a cross-border team, providing training, quality control, and performance oversight to maintain consistency with company and investor standards.
• Reviewed and approved files for a variety of property types, including single-family, multi-family, apartments, retail, office, hotels, and storage facilities.
• Collaborated with U.S.-based loan officers, brokers, and funders to streamline workflows and accelerate approvals in a fast-paced, high-volume lending environment.
• Implemented process improvements that reduced turnaround time and enhanced communication between overseas teams and U.S. stakeholders

Jan 2022 – Jun 2025 · 3 yrs 5 mos

• Led high-performing teams across North America, specializing in enhancing Veteran affairs. Oversaw project schedules, strategized product plans, and ensured on-budget project delivery. Prioritized product backlog, coordinated cross-functional teams, and translated stakeholder input into actionable features. Orchestrated Agile leadership and successful product launches, guided by data-driven strategies and a culture of continuous improvement. Ready to contribute to your team's success.
• Key Contributions:
• Visionary Leadership: Shaped the strategic direction and roadmap for our flagship product.
• Effective Prioritization: Skillfully managed the product backlog to align with our core product goals.
• Collaborative Excellence: Worked closely with cross-functional teams to ensure timely delivery of product enhancements.
• Stakeholder Engagement: Acted as a primary liaison with stakeholders, translating their insights into actionable product features.
• Agile Proficiency: Led Agile ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, while making critical decisions and managing trade-offs for maximum value delivery.

Dec 2021 – Present · 4 yrs 6 mos · Remote

• SME in Non-Qualified Mortgage (Non-QM) underwriting, evaluating complex borrower profiles, and delivering informed credit decisions for non-agency loan products. Specialized in Bank Statement, P&L, 1099, Tax Returns, and DSCR programs, ensuring compliance with investor and company guidelines while maintaining quality, accuracy, and turnaround standards.
• Reviewed and analyzed complex financials, credit reports, income/asset documentation, appraisals, title, and business tax returns to determine loan eligibility and compliance.
• Performed detailed manual underwriting, identifying potential fraud or misrepresentation, and ensuring adherence to Non-QM investor requirements.
• Cleared conditions promptly, upheld service level agreements (SLAs), and maintained accuracy and completeness in the LOS for audit readiness.

Jan 2019 – Present · 7 yrs 5 mos

• Specialized in underwriting a wide range of Non-QM and expanded loan programs designed for self-employed borrowers, investors, and clients with unique financial profiles. Focused on delivering accurate, compliant credit decisions while supporting brokers and loan officers through collaboration and the use of Sprout’s industry-leading technology.
• Underwrote Non-QM and expanded programs including Bank Statement, Asset Depletion, DSCR, Prime Jumbo, and Foreign Investor loans, ensuring compliance with investor and regulatory guidelines.
• Reviewed complex financial documentation such as business bank statements, P&Ls, and asset-based income to assess borrower eligibility and mitigate risk.
• Partnered with brokers, processors, and loan officers to resolve conditions, improve file quality, and accelerate approvals within SLA and turn-time standards.

Jan 2018 – Oct 2019 · 1 yr 9 mos

• Partnered with brokers and originators to structure Non-QM loans and grow market presence
• Delivered technical demonstrations and training to loan officers, increasing broker confidence and loan submission volume.
• Consistently exceeded sales and pipeline growth targets by providing consultative support on challenging loan scenarios.
• Collaborated with underwriting and operations teams to ensure efficient loan processing and superior service levels across multiple states.

Jun 2015 – Dec 2017 · 2 yrs 6 mos · Las Vegas Metropolitan Area

Jun 2015 – Jan 2017 · 1 yr 7 mos

Apr 2012 – Jun 2015 · 3 yrs 2 mos · Remote

Jan 2011 – Jan 2012 · 1 yr · Remote

Jan 2010 – Jan 2011 · 1 yr · Burbank, California

Apr 2006 – Sep 2007 · 1 yr 5 mos · Calabasas, CA

Oct 2005 – Apr 2006 · 6 mos · Woodland Hills, CA

Jun 2004 – Oct 2005 · 1 yr 4 mos · Sherman Oaks, CA

Jan 2002 – Jan 2004 · 2 yrs