Sep 2020 – Present · 5 yrs 8 mos · Global

• The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is administered by the United Nations Development Programme (UNDP) and reports to the UNDP/UNFPA/UNOPS Executive Board.
• At the country level, UNV Field Units interact with UN entities to strategically and meaningfully integrate volunteerism into the implementation and delivery of their mandates. As part of this process, UNV works with UN entities to identify opportunities where volunteers add specific and unique value to development programmes and peacekeeping missions.
• Since its inception, UNV has deployed tens of thousands of UN Volunteers from over 150 nationalities to serve in more than 130 countries, and engages over 11,000 UN Online Volunteers annually in assignments carried out remotely. UNV has partnered with UN Member States, UN agencies, civil society organizations, academia, the private sector and others to help carry out its goals throughout the years.

Sep 2020 – Present · 5 yrs 8 mos · Ghana, Africa

• Assigned through the United Nations Volunteer system, I support and guide Opportunities For Youth (OFY) in all matters relating to editorial and content management. Through this position I support implementation and coordination of content, website and social media platform management, and e-communications strategy and rollout.
• OFY’s programs center around youth empowerment and enhancing the opportunity ‘structure’ of young people. OFY seeks to educate youth, at a global level, about opportunities to help shape the World’s future, and their role as future leaders. The Organisation connects young people with the United Nations’ Sustainable Development Goals (SDGs), and supported projects around the World that seek to address the SDG's increasing need and importance.
• OFY sits under the umbrella company, Young People We Care, which was formed in Ghana, Africa. The nation and other developing countries have a youth population which warrants government attention in addressing the needs of young people. Over the past years, a number of policies and programs have been put in place to address the challenges young people face and also to empower them. YPWC is one of the youth organizations in Ghana that is championing the role of young people in development issues.

Mar 2019 – Mar 2022 · 3 yrs · Sydney, New South Wales, Australia

• Appointed to lead the Experience Design and Quality Improvement stream of the Student Experience Program, a key strategic initiative with University-wide reach. The role governs the prioritisation, organisation, and implementation of multiple initiatives, ensuring effective collaboration across the university and resource management to meet project objectives. My position ensures all relationships and communications with stakeholders and consultants to the program are managed effectively, that change and organisational readiness is expertly managed, and provides leadership and expertise in the development, prioritisation and execution of reports to sponsors and internal and external committees and boards.
• I lead a team of subject matter experts and project personnel in the execution of program scheduling, finance management and quality assurance and evaluation.
• The experience design and QI stream is one of six streams of work critical to the success of the student experience program. I am responsible for project delivery across the following areas:
• Student experience future state and core experience design and application
• Student experience evaluation, reporting, research and analytics
• Student experience reporting and communications
• Program financial management and budget
• Program risk
• Program benefits realisation
• Program scheduling
• Program organisational readiness
• Program coordination and resourcing across streams
• Placed within the Education Portfolio, which supports the development and implementation of the University’s strategy and vision for teaching, learning and the student experience. The portfolio contributes to institution-wide developments aimed at improving student learning; providing strategic direction for students’ engagement in student life, including a well-supported transition to the University, support for academic choices for life and career, and a student experience supportive of the University’s aspirations.

Jan 2019 – Present · 7 yrs 4 mos · Australia

• Having been in the higher education industry for over a decade – working across both public and private education institutions, I developed a passion for student experience and education across borders. With experience across three Go8 Universities, private Institutions, and the VET sector, I took the plunge and became my own ‘boss’ …entering the consulting world with extensive skills and knowledge in the higher education space. As a consultant for education innovation I have undertaken projects both locally and abroad for private education organisations, and public Universities in Australia and internationally.
• With a passion for enabling education, and highlighting the value of learning experiences across borders, I offer consulting services in the following areas:
•  Innovation and Strategy Development
•  International Engagement and Business Development
•  Student Experience and Engagement
•  Marketing and Communications
•  Community engagement and industry integration
•  Work Integrated learning and Experiential Learning experiences locally and abroad
• Collaborating with Institutions and strategic Partners, I work with various Teams and individuals to help achieve business goals, student outcomes, and innovative learning experiences. I engage with both short and long-term projects across both private and public institutions, and associated third party providers in Australia and overseas.

Apr 2017 – Dec 2018 · 1 yr 8 mos · Sydney, Australia

• I am responsible for the development and implementation of the student experience strategy over the student life-cycle. I manage, coordinate, coach and mentor a team of specialists within UNSW to deliver an outstanding student experience and identify opportunities to evolve and further enhance graduate outcomes and alumni connectivity. Our team goal is to ensure UNSW Engineering students receive the highest quality education, one that ensures our graduates are unique, highly influential local, regional and global problem solvers and change leaders, seeking to empower students to set and tackle challenges that reflect real-world problems of global significance and equip them with the skills to plan and deliver solutions.
• Within my portfolio sits International Engagement (inbound / outbound), Industry Relations, Student Opportunities, Digital Technology and Education Innovation, Women in Engineering, Academic Programs, Community Outreach, and internal marketing platforms. We facilitate liaison and projects across faculties and central University divisions, as well as engage with external stakeholders.
• Our team statement is: "To create an evolving student experience that develops empowered, socially engaged, global citizens." As Charles Darwin once said "It is not the strongest of the species that survives, nor the most intelligent; it is the one most adaptable to change" ... and as one of the Top 50 Universities in the world, it is our job to ensure our graduates are equipped with these skills to remain nimble and ready to lead our World towards a just society, and future of innovation and success.
• UNSW at a glance:
• 50,000-plus students come from 128 countries
• Ranked in the Top 50 Universities in the world
• Recognised as the Australian university with the strongest links to industry
• Graduates are the most hired by Linkedin’s top 30 most in-demand employers UNSW boasts the *Largest number of millionaire alumni than any other university in Australia

Oct 2016 – Apr 2017 · 6 mos · Sydney

• Placed in the Executive Team,I manage the National training development and delivery, and build corporate and industry relationships which support recruitment and Board targets. Responsible for building a framework for quality training delivery- building and reporting on training outcomes, establishing industry partnerships, articulations with tertiary providers and developing a internship product to support relationships and employment outcomes. Managing staff across Australia I oversee, the operations, budgets, recruitment, staff management, state funding and business development to support company growth.
• Beyond the national focus, I also work with the International team to lead in business development opportunities and strategic partnerships to enhance our presence both onshore, and offshore in the education space; including event management, outbound incentive groups, executive training groups offshore, and inbound hosting of international delegates and projects. We will be working with Government departments and presenting at various trade missions both onshore and offshore, strengthening Australia’s 3rd largest export, Education.
• We work with numerous Government tenders,enhancing learning outcomes of Indigenous Australians in remote communities, and recently expanding work with refugee and asylum seekers. We deliver life skills through sport, community services, and leadership and entrepreneurial learning programs.
• Founded in 1998, BCA National Training Group is a multi-award-winning registered training organisation that puts student goals first. With industry trainers, personal support, work experience programs and flexible delivery, we help high-school leavers to make their first career step and adult learners gain employment, get a promotion or switch careers.
• Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime…and remember ...Education is the most powerful weapon which you can use to change the world.

Apr 2015 – Sep 2016 · 1 yr 5 mos · Sydney, NSW

• As Business Development & Industry Engagement Manager Careers & Internships (C&I), I am responsible for identifying and developing business opportunities to deliver growth and expansion of C&I teaching and learning programs, and both managing and further developing industry partnerships. I work closely with Director C&I and C&I management team as well as marketing personnel within Navitas to identify and assess new business opportunities and develop proposals to expand C&I operations within and external to Navitas both nationally and offshore.
• In parallel to this, I am responsible for ensuring the effective management of relationships with industry partners across the country and internationally- fostering new relations and enhancing existing partnerships. Also responsible for the expansion of the C&I product diversification- broadening the scope of programs and partnerships locally and internationally, and ensuring delivery competitive and responsive to industry need. With a global focus on enhancing graduate employability skills and Wok Integrated Learning, our business works in-line with Higher-education providers and their students. These can include industry-based learning initiatives, training programs offshore and nationally, networking and conferencing events, various team-building event incentives and study tours both locally and abroad.
• Navitas was founded in 1994 with the goal of helping more international students succeed at university in Australia - and has grown significantly, now creating opportunities through lifelong learning for more than 80,000 people in 27 countries every year. Navitas listed on the Australian Securities Exchange (ASX) in 2004 and is now an S&P/ASX Top 100 Company, employing more than 5,500 staff globally.

Dec 2011 – Apr 2015 · 3 yrs 4 mos

• I am responsible for the development, implementation and promotion of a student life strategy for the Faculty of the Professions at the University of Adelaide. Over the past three years I have developed the Student Ambassador Program, providing leadership, team building, and communication skills. I liaise with key stakeholders and existing student networking groups to maximise the opportunities for student involvement- contributing to their success, career-readiness, and life skills so as to achieve a co-ordinated and highly valued student experience.
• I organise events for students and industry, ranging from 20-200 participants both locally and abroad. The events involve international guests, VIPs, students, staff, and other relevant parties.
• The program exists to build upon the positive reputation of student life at the University; with positive experiences comes peer recommendation- a much more powerful form of marketing in today’s evolving consumer-driven market. I work closely with the Schools and Faculty marketing team incorporating ambassadors in the School marketing plans and highlighting the use of social media, peer recommendations and multicultural sensitivities. Since 2014 the program will now formally count as academic credit towards students' degrees, evidencing it's success on a global scale. With this recognition we now have a Student Experience Team within the Faculty, and my role has taken on a Business Development/Networking focus both locally and internationally.
• Having developed the position myself after time with the University of Washington, I have a deep connection & passion for the role. Impacting the future leaders of tomorrow is incredibly rewarding, and the positive response and feedback from industry & students has led to rapid expansion and an exciting future.

Oct 2008 – Nov 2011 · 3 yrs 1 mo

• Working for the Faculty of the Professions at the University of Adelaide, this was an exciting and varied role as Marketing Officer. Exposed to both the local and international marketing side of the University, I need to be adaptable to a wide variety of people and environments. I was involved in developing and implementing marketing campaigns, activities and promotional tools, events, and student recruitment activities. I acted in a consultancy/service position which sees me in charge of marketing activities for the Schools and departments within my portfolio. With preparation of high quality material, and a demonstrated high level of interpersonal communication skills, I was a valuable employee within the team.
• My portfolio of duties has changed over the past 12months, in which time it has included:
• Manager of the 2011 Order of Australia Foundation Scholarships
• Coordinator of grant application for government funding for the Enhancing student’s Experiences grant
• Account manager for School of Economics
• Account manager for the Business School
• Account manager for Institute of International Trade
• Account manager for both the undergraduate and postgraduate HUB
• Manager of Order of Australia Scholarships
• Grant Application Manager- Student Experiences Grant
• Open Day coordinator for the Faculty
• Assisting with international student interaction and recruitment activities
• Student recruitment at career fairs
• Visiting secondary schools to recruit students and provide advice on career prospects
• Advertising Bookings for the Faculty
• Promotional Merchandise for the Faculty
• Promotion and PR for students and staff achievements (including press releases and newsletter editorial
• Competitor Analysis and Research
• Market Research
• Updating and maintenance of marketing databases
• Liaising with local design companies, and media organisations to implement marketing activities and material

May 2011 – Nov 2011 · 6 mos · Seattle, United States

• As a form of professional development, I put together a unique proposal for the Executive Dean of the Faculty of the Professions, which outlined a program to spend 3months with a highly-ranked institution abroad who was demonstrating advanced marketing efforts in the tertiary education sector. Through much research, I found that the United States Universities were very advanced in their marketing efforts, and in particular, the University of Washington (UW) had outstanding marketing team structure, activities, and overall brand representation. The UW Marketing team act in a consultancy role, and hence offered an expansive range of skills and ideas to aid in better servicing areas within my portfolio here at the University of Adelaide in campaign development, and implementation. Winning Sponsorship and support for the proposal, I worked with HR representatives, managers and the Executive Dean I coordinated this unique program, and secured a 3month placement with UW’s central Student Life team, and also their Marketing team - positioned specifically in their Strategy and New Media unit, working on development of their international marketing strategy. I met with numerous departments across the University, and have learnt invaluable skills and knowledge that could not be obtained through any other form of training or program in Australia.

Feb 2008 – Sep 2008 · 7 mos · Adelaide, South Australia

• In this time I was employed as the Marketing Assistant to Transworld Enterprise’s Marketing Executive. The varied and challenging role in Head Office exposed me to a vast array of marketing projects, functions, campaign implementation, promotional material and much more. I was responsible for mystery shopping, reporting on, and analyzing competitors within the industry. My position also entailed assisting the Marketing Executive with the development, implementation, and continued improvement of the company’s direction and achievements. I was responsible for many key elements of the marketing department, including catalogue campaigns, managing VIP sign-ups and VIP events, and preparing various promotional and information based material.
• Duties included:
• Catalogue development and campaign implementation
• Organising marketing events and promotions
• Constant updating of marketing databases
• Assisting with the development, and production of both Television, and print advertisements
• Monitoring, recording and reporting on competitor activity
• Overseeing all matters involving VIPs
• All shopping centre communication and promotion
• Coordination of sponsorship events and requests (includes responding to all requests, organising donations, attending various events, and providing all promotional material to be presented during the function.).
• Communication between the marketing department and all other departments within Head Office
• Providing assistance to the Marketing Executive and managing their diary
• Maintaining effective marketing files
• Power Point Presentations and various promotional point of sale material.
• Transferring and handling all stock transfers for promotional material, and photography

Sep 2007 – Feb 2008 · 5 mos · Adelaide, South Australia

• To gain some office and administrative experience I worked for Adelaide Digital Hearing Solutions in a Personal Assistant and Office Support role. I was initially based in a receptionist position, covering clinics in the Southern areas. However, my exceptional computer and literacy skills, and a fast learning ability saw me progress rapidly to a position in the company’s newly established Head Office. Whilst having general office support responsibilities, I was primarily employed as a Personal Assistant to the two office managers, and directors of the company. Computing skills include:
• Computing -MYOB -Outlook -Excel
• Word -Publisher -Hearaid. -Data entry
• Furthermore, my job title included the following duties:
• Client liaison -Appointment booking -Travel arrangements -Staff rostering -Clinic bookings/confirmations -Event organization
• Buying/Ordering -Government claim management
• Other general administration and filing tasks

Mar 2004 – Sep 2008 · 4 yrs 6 mos · Adelaide, South Australia

• Throughout my time at Colorado I developed into a strong and confident sales assistant and manager. Throughout the week I was placed in charge of running the store. Such responsibility involved sufficient training of both new and old employees, motivating all team members to achieve maximum sales figures, provide excellent customer service, and ultimately maintaining a successful business operation. My position also entailed making independent decisions regarding various situations, all with the key objective of providing excellent service, and achieving store budgets and goals. I was involved with, and became very familiar with Mystery Shopping; both participating in it myself, and being subject to various mystery shopper projects. I won numerous awards for outstanding sales results, and in early 2008 received a personal letter from the CEO of Colorado, David Botta, for excellence in providing first class customer service ‘above and beyond the call’. Through the four years of being with the company, I displayed great commitment and personal determination in all of my responsibilities as a valuable team member.
• Duties include:
• Cash handling
• Opening and closing the store
• Banking operations
• Training of team members
• Visual Merchandising
• Customer Service
• Supervision and management of the team
• Assist in interviewing process
• Evaluating and providing feedback from Mystery Shopper reports