Kimaya Kulkarni

Operations Associate

Mumbai, India3 yrs 8 mos experience

Highly Stable

Key Highlights

Achieved 92% inbox placement in just 10 days.
Reduced onboarding cycle time by 50% for enterprise clients.
Expert in email deliverability and infrastructure optimization.

Stackforce AI infers this person is a specialist in Email Deliverability and Marketing within the SaaS and BFSI sectors.

Contact

Skills

Core Skills

Email MarketingDeliverability ArchitectureStrategic ConsultingDeliverability StrategyClient ConsultingDeliverability TroubleshootingEmail InfrastructureEmail Infrastructure Basics

Other Skills

Team LeadershipISP RelationsReputation ManagementInfra AuditsAuthentication (SPF/DKIM/DMARC)Halon MTA OptimizationIP WarmupDNSBL/RBL HandlingAuthentication AlignmentEngagement OptimizationDNSBL MonitoringLinuxSLA ManagementTechnical CommunicationMTA & DNS Health

About

I help enterprise brands stop losing revenue to the spam folder. With 4+ years in email marketing, I've worked with high-volume senders across BFSI (ICICI, HDFC, SBI), Ecommerce (Flipkart, Nykaa, VegNonVeg), and Fintech (CRED, Groww, Lemonn) — brands sending 10M–500M emails/month — to diagnose inboxing gaps and turn them into measurable revenue outcomes. What I bring to pre-sales conversations: • Ability to translate complex technical problems (authentication, DNS, blocklisting, IP reputation) into clear business impact • Hands-on proof points: 40% → 92% inbox placement in 10 days, 50% reduction in onboarding cycle time, blocklist recovery under 12 hours • Deep familiarity with enterprise sender infrastructure — MTA (Halon), RBL recovery, warmup architecture, Gmail/Yahoo compliance • Experience collaborating with Product & Engineering to design scalable deliverability solutions I'm at my best in rooms where technical depth meets commercial urgency — helping prospects understand what's broken, what it's costing them, and exactly how to fix it.

Experience

3 yrs 8 mos

Total Experience

3 yrs 8 mos

Average Tenure

3 yrs 8 mos

Current Experience

Netcore cloud

4 roles

Team Lead - Email Deliverability and Marketing

Promoted

Apr 2025 – Present · 1 yr 1 mo · On-site

Rescued inbox placement for a BFSI sender from 40% → 92% in 10 days by redesigning infra, content, and warmup
Migrated 20+ enterprise clients to a new IP/domain warmup framework with 0% escalations
Automated deliverability monitoring → reduced manual ops load by 8–10 hrs/week
Cut enterprise onboarding cycle time by 50% through new readiness, QA, and DNS processes
Built org-wide documentation, playbooks & SOPs adopted across CSM, Support & Delivery
Led advanced infra audits (SPF/DKIM/DMARC, DNS, IP pools, Postmaster insights) for senders of 50M–500M emails/month
Partnered with Product & Engineering to fix systemic MTA throttling & infra issues
Mentored team, improved ticket accuracy, halved reopen rates, and strengthened technical skills
Drove monthly insights that improved sender reputation & engagement across high-scale accounts

Email MarketingTeam LeadershipISP RelationsDeliverability ArchitectureReputation ManagementStrategic Consulting+2

Senior Executive: Email Deliverability and Marketing

Promoted

Apr 2024 – Mar 2025 · 11 mos · On-site

Improved inbox placement across 10+ enterprise accounts through infra fixes, content tuning & segmentation
Reduced blocklist reappearance time from 48 hours → under 12 hours via faster root-cause flows
Optimised Halon configs → reduced MTA latency by 30–40% for large-volume senders
Stabilised new IPs/domains → reached healthy reputation in 3–5 warmup cycles
Mitigated Gmail/Yahoo throttling & spam placement for BFSI and Ecommerce brands
Delivered bi-weekly strategic reviews → helped clients improve engagement by 10–18%
Strengthened authentication (SPF/DKIM/DMARC) & DNS alignment across 15+ accounts
Coordinated with Sales, Product & Support for seamless onboarding & zero escalations
Built checklist-based audits that increased sender reputation by 20–30%

Deliverability StrategyClient ConsultingHalon MTA OptimizationIP WarmupDNSBL/RBL HandlingAuthentication Alignment+1

Executive: Email Deliverability

Promoted

Jul 2022 – Mar 2024 · 1 yr 8 mos · On-site

Resolved deliverability tickets with 100% SLA compliance for 1.5+ years
Recovered domains from RBL/DNSBL listings → lowered recurrence by 70% through permanent fixes
Improved inbox placement for mid-scale senders by 12–15% via infra cleanup & content advice
Automated RBL checks & reporting → saved 3–4 hrs/week of manual operations
Managed IP/domain warmups → accelerated new sender stabilization (0 → safe reputation)
Prevented major blocks for high-volume campaigns through continuous MTA & DNS monitoring
Identified SPF/DKIM failures → reduced auth errors across 20+ accounts
Supported infra migrations with zero sending disruption
Built strong relationships through clear communication & issue ownership

Deliverability TroubleshootingDNSBL MonitoringLinuxEmail InfrastructureSLA ManagementTechnical Communication+1

Email Deliverability Specialist

Feb 2022 – Jun 2022 · 4 mos · On-site

Assisted in infra checks, inbox tests & blocklist diagnostics with 100% accuracy
Supported entry-level warmup cycles → contributed to 8–10% inboxing improvements
Flagged SPF/DKIM alignment issues → reduced failed authentication for early accounts
Documented basic infra flows that reduced onboarding QA errors
Helped senior teams reduce ticket triage time by 20% through better categorization
Learned foundations of DNS, MTA behavior, Linux & deliverability tooling
Executed RBL/blacklist monitoring & testing cycles for BFSI/Ecom clients

Email Infrastructure BasicsLinuxAuthentication BasicsInbox TestingRBL DiagnosticsTechnical Fundamentals