Apr 2023 – Present · 3 yrs 1 mo

Dec 2022 – Apr 2023 · 4 mos

Aug 2022 – Dec 2025 · 3 yrs 4 mos · United States · Remote

Mar 2022 – Aug 2022 · 5 mos · United States

Aug 2021 – Mar 2022 · 7 mos · York, Pennsylvania, United States

Nov 2019 – Apr 2021 · 1 yr 5 mos · York, Pennsylvania

Mar 2019 – Nov 2019 · 8 mos

Apr 2017 – Nov 2019 · 2 yrs 7 mos · York, Pennsylvania

Jan 2016 – Nov 2019 · 3 yrs 10 mos

Nov 2014 – Nov 2019 · 5 yrs

Jan 2013 – Nov 2019 · 6 yrs 10 mos

• Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based.

Feb 2012 – Jan 2013 · 11 mos

Nov 2011 – Feb 2012 · 3 mos · York, Pennsylvania Area

• Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck
• Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system
• Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope)
• Recoup/repair damaged freight when necessary
• Verify and complete required documentation and reports
• Assist customers with freight and freight documentation as needed
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Jun 2009 – Aug 2009 · 2 mos

Jun 2009 – Aug 2009 · 2 mos

• coordinated passenger assignments to the boat the need to get on
• Operated the computerized ticketing system in the Ticket Both to make sure all passengers accommodated
• Acted as a Deckhand on three different types of Yachts
• Oversaw passenger needs- Made sure that all tickets were correct with departure times an locations.
• Sustain boat maintenance- Helped paint the boat, do engine work, helped dock each boat.
• Worked marketing in main office- Helped get Vagabond Cruise on to Travel agencies website for customers to book
• Ticket Box Manager- Made day operations went as planned, calculated daily deposits of company money.

Aug 2006 – Jan 2012 · 5 yrs 5 mos · Camp Hill, PA

Jun 2005 – Aug 2006 · 1 yr 2 mos

• Assisted operator with packing printing jobs- Made sure all shipping labels were printed and correct and pack onto skid properly.
• Operated Auto Taper machine
• Generated counts of finished products for the customer

Sep 2004 – Aug 2007 · 2 yrs 11 mos

• Manager was in charge of stock room and daily shipping manifest from Finish Line
• Organized the stock room of shoes in chronological order to make sure shoes were found in timely manner
• Counted money draws every night after store was closed
• Calculated Daily store deposits from overall sales in store
• Provided customer service and attended to needs in compliance with company training
• Enforced strict company policy on sales associates so the store was run to company polices
• Separated apparel and shoes out of shipping manifests so it could be properly stored