Jun 2022 – Nov 2024 · 2 yrs 5 mos · Gurugram, Haryana, India · On-site

• I led a diverse team which focused on helping brands experience the power of television. We provided multiple avenues for brands to collaborate across the spectrum of sports and entertainment content - from plain vanilla advertising to active integration in the storyline with social media amplification.

Jun 2022 – Jun 2022 · 0 mo · Bengaluru, Karnataka, India

• Noon is a social learning platform reaching 16mn students across 8 countries.

Dec 2020 – May 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Avataar is a life-size 3D XR/AR platform which helps brands and their consumers bridge the offline-online experience gap. The technology enables interactive feature discovery and look & fit evaluation of products in consumers’ homes. I led the customer success function for automobiles, consumer durables, electronics, and mobile phones categories. As the primary point of contact for our B2B customers trying out a new technology, my utmost priority was the successful adoption and use of solutions we developed. My biggest win in this role had been to expand the scope of business for one of the largest consumer electronics brands in the world leading to a 11x surge in conversions.

Dec 2015 – Dec 2020 · 5 yrs · Bengaluru, Karnataka, India

• I led a remote team handling cross-category business transformation. My team worked with store managers and category heads and identified avenues to improve efficiencies. One of my biggest wins in this role was my ability to mobilize diverse groups of teams to work towards a single objective.
• I had earlier led the hyperlocal eCommerce business development effort for Sears. I focused on customer pain points while making purchases on the online platform and helped build product solutions for the same.

Jun 2014 – Dec 2015 · 1 yr 6 mos · Bengaluru, Karnataka, India

• I was responsible for brand and vendor account relationships, internal process improvements, and for leading Flipkart books’ transformation to a mobile first commerce platform. I managed C-suite relationships with top global book publishers and helped maintain a sustainable and mutually beneficial relationship. One of my biggest wins in this role was to manage the transformation of Flipkart business from retail to a marketplace model by transitioning the key accounts to become sellers. I also launched multiple initiatives to improve overall vendor performance.

Apr 2010 – Jun 2014 · 4 yrs 2 mos · Bengaluru, Karnataka, India

• One of the first projects I worked on was to forecast region-wise sales for Biocon’s portfolio of products. The role then expanded to working with an empowered high-impact cross functional team to look at Biocon’s manufacturing plans and raw material procurement strategies and suggest improvements. I also managed the charter of adding to products to the overall portfolio. The aim was to work with stakeholders across multiple teams to finalize strategy and to launch the product.

Mar 2008 – May 2008 · 2 mos · New Delhi, Delhi, India

• As an analyst, I was tasked with conducting market research to recommend business solutions for clients from dairy and retail industries.

Aug 2007 – Feb 2008 · 6 mos · Tamil Nadu, India

• I worked with a 10 member team to develop a technological platform to streamline business processes for a US based fashion retail chain.