Jan 2025 – Present · 1 yr 4 mos

Jun 2023 – Jan 2025 · 1 yr 7 mos

• Revenue and Profit Growth: Attained 100-120% annual revenue targets, 25% net profit, and 20% year-on-year revenue growth through strategic P&L management.
• Project Management: Standardized project management processes tailored to the training-consulting industry, ensuring 95% consistency, efficiency, and high-quality outcomes.
• Resource Optimization: Improved project delivery times by 15% and reduced operational costs by 10% year-on-year.
• Client Satisfaction: Implemented comprehensive training programs, achieving an average 3.8/4.0 CSAT score and a 9/10 NPS score.
• Continuous Improvement: Introduced feedback loops and quality assurance processes, leading to 60-70% repeat business annually.
• Technology Integration: Leveraged advanced digital tools to enhance training delivery, project tracking, and client communication, resulting in a 40% increase in operational efficiency.
• Client Relationship Management: Maintained close client collaboration, ensuring tailored solutions and project alignment, contributing to a 60-70% client retention rate and 30-40% new clients with a 20% conversion rate to repeat clients.
• Team Development: Coached and mentored a multidisciplinary team, improving performance and project outcomes by 20% year-on year.
• Data-Driven Decisions: Used data analytics to monitor project performance and implement strategic adjustments, achieving a 95% project success rate.

Apr 2021 – Present · 5 yrs 1 mo

• I'm responsible for building, developing, managing talents and the overall business of the company — directly accountable on the business’ hypergrowth strategies and P&L. One of the drivers of 160% profitability achievement last 2021.

Jul 2020 – Present · 5 yrs 10 mos

• 🏆 Directly responsible for the financial strategies and P&L of the company.
• 🏆 Leads the modelling, planning, and execution of all financial processes.
• 🏆 Drove and implemented financial strategies which saved the company from cash exhaustion last 2020 and increased its quick ratio to 300% in just 2 months.
• 🏆 Responsible for the firm’s Php 4M cash savings and 30-40% soft savings.
• 🏆 Created a mobile app: Official Receipt Generator.
• 🏆 Manages 1 internal and 4 external team members.

Jun 2020 – Jan 2023 · 2 yrs 7 mos

Mar 2020 – Jan 2023 · 2 yrs 10 mos

• Lead the way in transforming LJMB Consulting into a digital training company, now called LJMB Online. Built from the ground up its new services, digital tools and processes — Virtual Classes, Blended Learning, Webinars and eLearning. Have implemented a total of 519 virtual classes and 50+ eLearning courses from April 2020 to December 2021.

Jan 2020 – Jan 2023 · 3 yrs

• The person who brought LJMB Online Products & Services to your awareness.
• 🏆 Directly responsible for all marketing, communications and design strategies, as well as overall branding and image.
• 🏆 Generated Php 10M worth of leads in less than a year.
• 🏆 Drove value-add marketing initiatives resulting to 50-70% follower/ subscriber growth in a year.
• 🏆 Producer of The HELLO World Podcast. Launched 29 episodes, reaching 1.5k+ listeners from 22 countries.
• 🏆 Designed and developed the firm’s websites: www.ljmb-consulting.com and www.ljmb.online.

Jan 2020 – Jan 2023 · 3 yrs

• 🏆 Directly responsible for all HR strategies and end-to-end employee life cycle.
• 🏆 Leads the modelling, planning, and execution of all HR processes.
• 🏆 Developed and launched the following: Employee Onboarding eLearning Course; Online Recruitment Platform; Employee Handbook; End-to-end Recruitment Book; Company & Culture Book; Policies & Procedures Book; CSR projects -- UgnayBuhay, Home for the Aged, etc.
• 🏆 Successfully hired and onboarded 20 employees. Managed a team of 3 Officers/ Managers.

Nov 2017 – Dec 2020 · 3 yrs 1 mo

• I have designed, developed, managed and implemented an estimate of 1200+ days of soft-skills training and team building programs with a range of 10 to 600+ participants for different client organizations (industry leaders, large to small-medium, global/ local organizations) from 22+ different industries (BPO, Banking, Insurance, IT, Finance, Retail, etc.) across 15 countries. One of the core team members who brought a total business generated of Php 250+- Million since 2015.
• Other achievements:
• Managed a team of consultants/ trainers.
• Designed and developed the: Training/ Session Slides Standards, End-to-End High Impact Session Slides Course, Escape Room Activity (Customized and built from scratch for 110+ Executives of Inspiro, 100+ Executives of Philam AIA, 30+ leaders from Ayala Corp, etc), End-to-end Customer Experience Manual for an insurance industry leader client, Train-the-trainer Manuals, 20+ New and Customized Activities, 300+ Course Manuals, 300+ Session/ Workshop Slides.

Sep 2015 – Jun 2017 · 1 yr 9 mos · Makati, National Capital Region, Philippines · On-site

• Joined as a Consulting Associate, promoted rapidly to Consulting Officer, leading
• the curriculum design and development (instructional design) and project
• management area of the company. Was part of the 4-man core team delivering an
• average of 30 training days per month.
• Part of the 4-man core team responsible for the customer service transformation of
• 30 contact center branches of a leading insurance company.
• Contributions:
• Designed and developed customer service handbook and training programs.
• Managed execution of training programs nationwide.
• Part of the 5-man core team (as instructional designer, project manager and
• account manager) who delivered 303 training days to 46 organizations which
• brought P5-million profit growth in 2016 and 50:50 revenue mix in Q2 2017.
• Designed and developed 100+ soft skills/ team building programs for 46 clients in
• 2016 (e.g. presentation, leadership, customer service/ sales).
• Designed and developed the company website from the ground up and other
• brand collateral.