Lina Chakraborty

Associate Partner

Plainfield, Illinois, United States10 yrs experience

AI EnabledAI ML Practitioner

Key Highlights

Spearheaded AI-driven chatbot for procurement efficiency.
Achieved 5% cost savings through process improvements.
Directed global SAP Ariba implementation for 4,500+ users.

Stackforce AI infers this person is a SaaS-focused Product and Operations Manager with expertise in procurement and AI-driven solutions.

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Skills

Core Skills

Ai Product Management & StrategyProduct ManagementProcurement & Systems Innovation (s2p)Operational Excellence & Efficiency

Other Skills

API DevelopmentAccounts PayableAgile MethodologiesAgilityAriba catalogsArtificial Intelligence (AI)Business Intelligence (BI)Business ProcessCatalog ManagementCost OptimizationCritical ThinkingCross-Functional CollaborationCustomer ExperienceCustomer ServiceData Analysis

About

Results-oriented Product and Operations Manager with over 9 years of experience driving strategic initiatives and digital transformation. My expertise lies in leveraging AI and data analytics to optimize procurement systems (SAP Ariba, DocuSign CLM, Ariba Contracts, Icertis), streamline operations, and deliver impactful, user-centric products & processes . A key accomplishment includes spearheading an AI-driven chatbot that enhanced internal efficiency and user adoption. I thrive on structuring complex problems, fostering cross-functional collaboration, and influencing stakeholders to achieve ambitious business goals. Key Areas: AI Product Management & Strategy Business Process Transformation Operational Excellence & Efficiency Procurement & Systems Innovation (S2P) Change Management & Global Deployments

Experience

10 yrs

Total Experience

2 yrs 4 mos

Average Tenure

7 mos

Current Experience

Northern trust

Second Vice President, Procurement Transformation (Third Party Risk Management)

Nov 2025 – Present · 7 mos · Chicago, Illinois, United States · On-site

Dun & bradstreet

Senior Product Manager, Product Innovation | AI | Procurement Enablement

May 2023 – Nov 2025 · 2 yrs 6 mos · Chicago, Illinois, United States · Hybrid

Designed and launched a GenAI-powered chatbot enabling procurement professionals to access supplier risk insights and PO & spend data instantly. Combined LLMs with structured enterprise (D&B Supplier Risk) data using WxO technology, Mixtral & Llama models.
Defined a multi-phase AI roadmap post-MVP launch, including LLM prompt tuning, HITL feedback integration, and risk hallucination controls. Partnered with IBM (System Integrator), D&B engineering to develop telemetry tools and Watson/LLM logs for performance tracking.

GenAILarge Language Models (LLM)Data IntelligenceProduct StrategyAPI DevelopmentAI Product Management & Strategy+1

Abbott

2 roles

Senior Procurement Specialist - Supplier Lifecycle Performance, Global Lead

Aug 2022 – May 2023 · 9 mos

Directed SAP Ariba SLP implementation for 4,500+ users, enhancing sourcing compliance and supplier onboarding.
Achieved 5% cost savings by identifying and eliminating process inefficiencies through cross-functional collaboration.
Led UNSPSC classification adoption, improving procurement insights and auditability.
Drove tool adoption and workflow consistency as a change agent across global procurement teams.

SAP AribaSupplier Lifecycle PerformanceCross-Functional CollaborationProcurement & Systems Innovation (S2P)Operational Excellence & Efficiency

Procurement Specialist | Catalog Manager (Global)

Apr 2021 – Aug 2022 · 1 yr 4 mos

Served as a global business SME supporting catalog implementation globally via SAP Ariba SLP and Procurement. Key Focus:
Supplier onboarding and punchout setup (e.g., CDW, Fisher Scientific)
Ensured catalog compliance with UNSPSC taxonomy, aiding contract compliance
Coordinated with IT and suppliers to validate cXML punchout payloads and hosted file formats
Defined catalog refresh cadence, change approval processes, and SLA metrics for supplier response times
Tested user experience (UX) flows to ensure catalog search, filtering, and pricing pulled correctly into PRs/POs

SAP AribaCatalog ManagementSupplier OnboardingProcurement & Systems Innovation (S2P)Operational Excellence & Efficiency

Cdw

Purchasing Agent - Strategic Procurement, Inventory Management Specialist

Oct 2018 – Apr 2021 · 2 yrs 6 mos · Lincolnshire, Illinois

Managed a $7.3M category portfolio, executing cost optimization plans that resulted in $14M in annual savings.
Standardized purchasing workflows and improved delivery timelines by introducing Lean principles.
Developed market comparison frameworks and performance dashboards to support senior leadership reviews.

Cost OptimizationLean PrinciplesPerformance DashboardsProcurement & Systems Innovation (S2P)Operational Excellence & Efficiency

Genpact

Process Developer| Source-to-Pay (S2P)

Mar 2016 – Jul 2018 · 2 yrs 4 mos · Kolkata Area, India

Ensured accurate PO processing and drove procurement efficiency across the S2P (Source-to-Pay) process, aligned with local and global SOPs.
Advised stakeholders on agreement templates, preferred suppliers, and cross-divisional sourcing opportunities.
Analyzed procurement data to support strategic decisions, optimize spend, and identify cost-saving opportunities.
Reviewed supplier contracts and purchasing workflows to drive continuous improvement.
Fostered strong relationships across internal teams and external partners while ensuring policy compliance.

PO ProcessingProcurement EfficiencyData AnalysisProcurement & Systems Innovation (S2P)Operational Excellence & Efficiency