Luan Lam

CEO

San Francisco, California, United States21 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Visionary leader in talent acquisition and management.
  • Expert in building world-class teams for rapid growth.
  • Proven track record in enhancing employee engagement.
Stackforce AI infers this person is a SaaS talent acquisition expert with a focus on organizational development.

Contact

Skills

Core Skills

Talent AcquisitionManagementTeam ManagementOrganizational DevelopmentWorkforce PlanningSales Team Building

Other Skills

Account ManagementAnalyticsApplicant Tracking SystemsBenefitsBusiness AlliancesBusiness DevelopmentBusiness IntelligenceCRMCareer DevelopmentCloud ComputingCoachingCold CallingCompensationConsultingContract Negotiation

About

ABOUT Harness: The world runs on software. Yet delivering changes to software remains massively complicated, highly manual, and risk-prone. At Harness, we feel your pain. Our mission is to simplify the entire software delivery & deployment process so that software engineering teams can move fast and ship code effortlessly without the fear of breaking things. That's why we're bringing the industry’s first Continuous Delivery-as-a-Service platform to the market. But even that is just the beginning. We won’t stop until we help every software engineering team in the world to perform to its best potential. ACCOMPLISHMENTS: Visionary Talent Leader with a proven track record in delivering complex, high value rapid growth recruiting solutions that can be a competitive differentiator to compete for talent Highly effective in building distributed world-class teams and well-defined processes to keep up with exponential growth Strong in building solutions from scratch to drive top line talent growth for the company to create the next great software company Excellent in hiring, motivating, and retaining a team of top-notch talent acquisition warriors to create a powerful and seamless recruiting engine Effective in the art of story-telling to create the market/technology/relevance story Successful in raising brand awareness and visibility to attract talent Led a 3-part Linkedin webcast series on: "Building a Recruiting Strategy for 2015", " 2015 SMB Hiring Toolbox", and "Accelerate Growth with SMB Solutions" Led a webinar for Glassdoor on "How to Recruit Engineers" Contributed in Glassdor's blog on "How to Get a Promotion in the New Year" written by Donna Fuscaldo: http://www.glassdoor.com/blog/promotion-year/; and in Clare Whitmell's article "No Interviews? How to Improve Your CV Success Rate" in the Guradian: http://careers.theguardian.com/cv-how-to-get-more-interviews. Guest Lecturer for UC Berkeley's Human Resources course

Experience

21 yrs 2 mos
Total Experience
4 yrs 10 mos
Average Tenure
8 yrs 1 mo
Current Experience

Unusual ventures

Advisor, Talent

May 2018Present · 8 yrs 1 mo · Menlo Park, CA

  • Unusual Ventures is a newly launched venture capital firm with a twist. The firm was founded by former Lightspeed Venture partner John Vrionis and former Founder/CEO Jyoti Bansal focusing on seed-stage startups. Unusual Ventures was built with innovation, diversity, integrity, humility, and honesty at the core of its engagement model.
  • Partner up with entrepreneurs in building out the talent acquisition and management model to help portfolio companies identify, attract, secure, and retain top talent

Harness

Chief People Officer

May 2018Present · 8 yrs 1 mo · San Francisco Bay Area

  • Harness is the industry's first continuous Delivery-as-a-Service platform that automates the entire CD process, uses machine learning to protect you when deployments fail, and equips you with enterprise-grade security every step of the way. Continuous Delivery has never been so simple.
  • Responsible for Harness' global People function across the employee life cycle and engagement including Culture, Diversity & Inclusion, Talent Acquisition and Management, Career Development, Succession Planning, Learning & Development, Compensation, Benefits, and Workplace Design & Experience.
CultureDiversity & InclusionTalent AcquisitionManagementCareer DevelopmentLearning & Development+3

Appdynamics

VP - Global Talent

May 2013Feb 2018 · 4 yrs 9 mos · San Francisco Bay Area

  • Hit the ground running by building, scaling, and managing a global team from 3 to 19 within less than 1 quarter to deliver against an aggressive hiring plan
  • Scaled company over a 100% global growth rate in 9 months from 200 employees to over 400 resulting in 40% of the total hires in the Engineering Department alone
  • Increasing productivity of the Talent Acquisition team by arming team members with ‘company story’, company blueprint, and hiring competitive intelligence to win against the war for talent while embodying the culture and values of AppDynamics
  • Launched the global internship and college recruiting program by partnering up with the top 10 CS programs in the US and various international universities
  • Created the Recruiting Slide Deck to ensure the consistency in the recruiting process, interview and feedback loop, and positive candidate experience
  • Instrumental in the international growth strategy and execution for both EMEA and APAC regions
  • Spearheading AppDynamics’ first off-shore development center initiative with extensive research, cost analysis, and talent assessment exercises
  • Rolled out an Employee Referral Platform to gain employee engagement by increasing both internal and external candidate referrals
  • Launching various recruiting marketing campaigns to increase brand awareness and visibility to attract talent
  • Working closely with Finance on headcount budget forecasting and modeling
Talent AcquisitionRecruitingTeam ManagementInternship ProgramsEmployee Referral PlatformRecruiting Marketing Campaigns

Snaplogic

Senior Director - Talent

Feb 2008May 2013 · 5 yrs 3 mos · San Mateo, CA

  • Talent Acquisition – responsible for analyzing, creating and executing staffing plans to grow and enhance overall organization efficiency from executive recruitment, line management to individual contributor positions. Responsible for building both start-ups from the ground up from hiring key executive team members and their entire staff. Also, helped launch UK offices for both Jaman and SnapLogic.
  • Talent Development - responsible for employee relations, retention, growth and development through effective organizational development programs
  • Mergers and Acquisitions – collaborated with CEO in identifying possible M&A opportunities through conducting thorough research
  • Contract Negotiation – managed the negotiation of various contracts through competitive bidding and selecting process. Intervened, analyzed, and resolved conflicts as they arise. Responsible for all contracts signed going in and out of the organization
Talent AcquisitionEmployee RelationsOrganizational DevelopmentContract NegotiationMergers and Acquisitions

Successfactors

Director - Talent Acquisition

Jul 2007Oct 2007 · 3 mos · San Mateo, CA

  • Was hired to expand SuccessFactors rapidly to expand the international footprint and get the company ready for IPO
  • In charge of the global Sales and Marketing recruitment team of 7 recruiters
  • Partnered with executive management team on workforce planning and executing hiring strategies across multiple countries including US, Canada, England, Germany, Denmark, Australia, Singapore, Japan and Korea
  • Partnered with HR leaders to continually improve plans, programs and processes in order to proactively control expenses, increase value, and promote highly effective recruiting practices
  • Ensured attainment of good metrics relative to quality of hire, cost per hire, time-to-fill, and turnover data develop recruitment/retention strategies that will reduce unwanted turnover in the business units
Talent AcquisitionWorkforce PlanningRecruitment StrategiesMetrics Analysis

H5 technologies

Senior Manager - Talent Acquisition

Feb 2006Mar 2007 · 1 yr 1 mo · San Francisco, CA

  • Worked very closely with the executive management team on all executive and hard-to-fill positions across US and international offices
  • Responsible for building out the sales team from recruiting for the EVP of Sales to the Practice Director as well as sales reps
  • Spearheaded the international expansion in India by setting up the office from the ground up from hiring key players (GM, development director, consulting director, etc…) to establishing benefits and compensation structures
  • Managed, coached and trained an international team of 3 recruiters (2 in US and 1 in India) by implementing out-of-the-box recruiting strategies with limited budget and resources
  • Responsible for all recruiting metrics to give the executive management team more insight into the recruiting pipeline and activities
  • Added over 100 employees to the company headcount within the first seven months
Talent AcquisitionSales Team BuildingInternational ExpansionRecruiting Metrics

Informatica

Director - Talent Acquisition

Aug 1999Feb 2006 · 6 yrs 6 mos · Redwood City, CA

  • Led a global team of 7 FT and up to 8 contract recruiters throughout the Americas, EMEA, and APAC
  • Helped scaled the company from a few hundred employees to over 1,500 worldwide
  • Involved in building and scaling Informatica’s first off-shore development center in Banaglore; and grew it to over 200 employees in the first 3 years
  • Solely responsible for all sales, marketing, and key executive recruiting for US and APAC regions; and partnered up with EVP of Sales along with all regional Sales VP’s and Directors for all recruiting strategies
  • Primary responsibilities included full cycle recruitment process from sourcing, prescreening, interviewing, reference checking, and negotiating of all job offers
  • Successfully created and implemented a recruiting plan for a team of 7 recruiters that directly increased the number of hires and recruiting activities
  • Worked closely with Finance and all department EVP’s to create headcount forecasts
  • Provided the executive management team with recruiting metrics to offer insight to candidate pipeline, recruiting source, time to fill, etc…
  • Implemented and utilized a formal organizational recruiting tracking system to insure proper follow through and accountability
  • Performed full range of HR duties including: Immigrations, EEO, Employee Relations and Organizational Development; Compensation and Equity Analysis (Radford and Market Analysis); Hiring Process Development; and Benefits Administration
Talent AcquisitionRecruiting MetricsOrganizational DevelopmentHeadcount Forecasting

Education

University of California, Davis

BA — International Relations

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