Magdaline Marjanovic

Operations Associate

Peoria, Illinois, United States21 yrs 6 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in aligning educational technology with strategic goals.
  • Proven track record in driving customer success and satisfaction.
  • Skilled in developing impactful professional development programs.
Stackforce AI infers this person is a leader in Educational Technology and Organizational Development.

Contact

Skills

Core Skills

Customer Success StrategyCommunicationSales StrategyCustomer Relationship ManagementEducational TechnologyProfessional DevelopmentLeadership DevelopmentLearning ManagementStrategic PlanningEducational LeadershipTeachingProject Management

Other Skills

Customer Relationship Management (CRM)Analytical SkillsOperational EfficiencyTeam ManagementCustomer ServiceTraining and Development (HR)Solution SellingTrend AnalysisTraining ConsultancyStrategic ThinkingStrategic SalesAccount ManagementStakeholder EngagementKey AccountsTraining Delivery

About

My passion is forging strategic partnerships, driving innovation, and providing exceptional customer experiences, as a leader in educational technology and organizational development. I utilize data-driven insights, technology integration, and leadership development to assist organizations in achieving measurable success, motivated by a passion for developing impactful solutions. I am dedicated to the alignment of strategic objectives with operational efficiency in order to inspire teams, foster development, and generate enduring value for clients and stakeholders. 🎯 Highlights of my journey: ● Strategic Impact: Successfully integrated cutting-edge technologies into curriculum frameworks, enhancing efficiency and educational outcomes across multiple districts. ● Transformational Leadership: Designed and led professional development programs that empowered educators, built leadership pipelines, and improved organizational effectiveness. ● Customer-Centric Innovation: Leveraged feedback and data to optimize product development and elevate customer satisfaction, strengthening brand loyalty. ✨ What sets me apart: ● Strategic Alignment: A proven ability to align organizational goals with actionable strategies for success. ● Collaborative Innovation: Expertise in creating collaborative environments that foster innovation and growth. ● Customer-Centric Excellence: A strong focus on driving customer success through tailored solutions and continuous improvement. I’m excited about the future of technology and the role it plays in improving our world. Let’s work together to turn bold ideas into reality and create a financial system that champions both innovation and integrity.

Experience

21 yrs 6 mos
Total Experience
5 yrs 4 mos
Average Tenure
--
Current Experience

Caterpillar inc.

Organizational Change Management Specialist

Oct 2025Present · 7 mos · Peoria, Illinois, United States · On-site

Get hired now!™ career academy

Customer Success Advisor

Mar 2025Present · 1 yr 2 mos · Pasadena, California, United States · Remote

  • As a Customer Success Advisor with Get Hired Now Programs, I support the internal teams with developing processes and workflows related to sales, success, and the client journey.
  • Key Responsibilities include:
  • ➤ Facilitate 1:1 and Group LinkedIn Optimization and Training.
  • ➤ Engage with prospective clients to share information regarding the Get Hired Now Program.
  • ➤ Build solid relationships with current clients to support their job search journey.
Customer Relationship Management (CRM)CommunicationLearning ManagementAnalytical SkillsCustomer Success Strategy

Imagine learning

4 roles

Sales Specialist

Jan 2025Oct 2025 · 9 mos · Remote

  • As a Sales Specialist at Imagine Learning, I work cross-functionally across ten states in the central US. My role involves preparing the sales team with comprehensive strategies, tactics, and guidance on all aspects of selling, including product and solution knowledge, presentations, organization, CRM, internal tools, data and reporting, and marketing.
  • Key Responsibilities:
  • ➤ Facilitate Collaboration: Support and enhance the collaborative efforts of internal and external teams.
  • ➤ Market Strategy Development: Research and develop effective strategies for market growth and expansion in both new and existing accounts.
  • ➤ Trend Analysis: Proactively analyze market and budget trends in K-12 education across ten states.
  • ➤ Project Collaboration: Advise and collaborate on large-scale projects.
  • ➤ Reporting: Generate detailed sales and strategy reports.
  • ➤ Relationship Management: Develop and maintain strong relationships with key stakeholders across the company to ensure customer satisfaction.
  • ➤ Training and Development: Share key information with the sales team to enhance their product knowledge and selling skills.
  • ➤ Competitive Analysis: Monitor and analyze competitors' activities to identify opportunities and threats in the market.
  • ➤ Feedback Loop: Gather and analyze feedback from various stakeholders to continuously improve sales strategies and processes.
Operational EfficiencyTeam ManagementCustomer ServiceTraining and Development (HR)Sales StrategyCustomer Relationship Management

Sales Associate

Jun 2022Mar 2025 · 2 yrs 9 mos · Remote

  • As a Sales Associate at Imagine Learning, I lead sales initiatives across Arizona, fostering strategic
  • partnerships with education stakeholders to deliver impactful solutions tailored to K-12 institutions. My
  • role involves collaborating with diverse teams, leveraging data to inform strategies, and monitoring
  • industry trends to ensure our offerings align with evolving educational needs. Through my efforts, I help
  • drive innovation, align goals, and create measurable success for the organizations we support.
  • ➤ Built and nurtured strategic relationships with over 100 districts, enhancing customer satisfaction and
  • expanding market presence.
  • ➤ Partnered with cross-functional teams to design and implement tailored solutions aligned with customer goals and organizational objectives.
  • ➤ Leveraged detailed records of sales opportunities to identify trends, improve forecasting accuracy, and inform strategic initiatives.
  • ➤ Proactively analyzed educational trends and technologies to recommend forward-thinking solutions
  • that address K-12 challenges.
  • ➤ Directed project life cycles from concept to completion, ensuring on-time delivery and alignment with institutional goals.
Solution SellingProject ManagementTrend AnalysisLearning ManagementCustomer Relationship ManagementTeam Management+32

Customer (Educational) Success Manager

Sep 2020Jun 2022 · 1 yr 9 mos · Remote

  • As an Educational Success Manager at Imagine Learning, I worked closely with districts across multiple
  • states to bridge the gap between innovative technology and effective educational practices. My role
  • focused on integrating technology into curriculums, fostering meaningful stakeholder engagement, and
  • delivering actionable insights through data-driven strategies. By aligning goals with customer feedback, I ensured successful implementation and enhanced the overall customer experience.
  • ➤ Partnered with multi-state districts to implement technology solutions, aligning curriculum and
  • assessment strategies with educational objectives.
  • ➤ Conducted in-depth data analyses to uncover trends and opportunities, driving improved
  • implementation and client success rates.
  • ➤ Designed and delivered customized success plans, addressing unique stakeholder needs and
  • enhancing user satisfaction.
  • ➤ Facilitated collaboration across teams to integrate customer feedback into product development,
  • ensuring alignment with user expectations.
  • ➤ Developed strategic training programs to empower educators and maximize the adoption of
  • educational technology.
Strategic PlanningCustomer Success StrategyEducational TechnologyProduct AlignmentTechnology IntegrationCustomer Service+6

Professional Learning Consultant

Dec 2019Sep 2020 · 9 mos · Remote

  • In my role as a Professional Learning Consultant, I specialized in creating and delivering tailored
  • professional development programs for educational leaders and sales teams. By leveraging technology
  • and analytics, I designed impactful training strategies that aligned with organizational goals and
  • addressed diverse learning needs. My focus on accessibility and relevance ensured enhanced
  • engagement and adoption of innovative solutions.
  • ➤ Delivered targeted professional learning programs, incorporating cutting-edge technology to meet the unique needs of educators and sales teams.
  • ➤ Developed dynamic and accessible training materials, fostering inclusivity and relevance for diverse
  • audiences.
  • ➤ Leveraged data analytics to craft actionable professional development strategies that aligned with
  • organizational goals and improved outcomes.
Audience EngagementEducational TechnologyCustomer ServiceAccessibility and InclusivityTraining Material CreationStrategic Training+7

Arizona teachers of tomorrow

Field Supervisor

Sep 2019Aug 2022 · 2 yrs 11 mos · Arizona, United States · Remote

  • As a Field Supervisor at AZ Teachers of Tomorrow, I worked closely with first-year teachers to guide them through the critical early stages of their careers. My role involved mentoring and coaching to foster leadership development, identifying unique challenges through assessments, and delivering tailored support to ensure their success. I also collaborated with educators to integrate innovative instructional technologies, improving classroom engagement and teaching effectiveness.
  • ➤ Mentored first-year teachers, focusing on developing leadership skills and achieving professional
  • growth milestones.
  • ➤ Conducted thorough assessments to identify the unique needs of individuals and teams, providing
  • customized coaching and resources.
  • ➤ Facilitated the adoption of instructional technologies, enabling educators to enhance student
  • engagement and learning outcomes.
  • ➤ Partnered with teachers to address challenges, fostering confidence and long-term success in their
  • roles.
  • ➤ Promoted continuous professional development, empowering educators to build effective, student-
  • focused classrooms.
Learning ManagementLeadership DevelopmentCustomer ServiceTraining DeliveryIndividualized SupportLearning Strategies+10

Amphitheater public schools

Assistant Principal

Jul 2017May 2019 · 1 yr 10 mos · Tucson, Arizona · On-site

  • As an Assistant Principal at Amphitheater School District, I focused on fostering leadership, professional
  • development, and a supportive educational environment. I led initiatives to improve staff performance,
  • enhance student experiences, and engage parents through collaborative school-wide programs. My role
  • emphasized mentorship, strategic planning, and data-driven solutions to ensure measurable improvement across the district.
  • ➤ Directed the hiring, training, and mentorship of over 200 members, emphasizing leadership growth
  • and continuous improvement.
  • ➤ Implemented strategic programs that enhanced school culture, positively impacting student and parent engagement through coordinated events and initiatives.
  • ➤ Designed and facilitated professional development opportunities, empowering faculty to adopt
  • innovative teaching strategies and leadership practices.
  • ➤ Partnered with district leaders to streamline assessment schedules and introduce data-driven
  • instructional enhancements, improving student outcomes.
Strategic PlanningCustomer Relationship Management (CRM)Data Driven InstructionProject ManagementLearning ManagementLeadership Development+16

Delavan-darien school district

Assistant Principal

Aug 2013Jul 2014 · 11 mos · Delavan, Wisconsin, United States · On-site

  • In my role as Assistant Principal at Delavan-Darien School District, I led district-wide initiatives to improve professional development, operational processes, and technology integration. By aligning training programs with organizational goals, I created impactful solutions that enhanced both educator
  • effectiveness and overall district performance. My focus was on fostering continuous improvement and
  • driving strategic innovation throughout the district.
  • ➤ Developed and implemented district-level training initiatives, prioritizing technology integration and
  • operational advancements.
  • ➤ Organized professional development sessions and events that aligned with district goals, fostering
  • collaboration and growth.
  • ➤ Championed continuous improvement processes, driving innovative strategies that enhanced
  • educational outcomes.
  • ➤ Partnered with key stakeholders to align operational practices with long-term district objectives.
Strategic PlanningProject ManagementLearning ManagementTeacher LeadershipOperational EfficiencyTeam Management+24

Waterford school district

2 roles

Math and Career Education Teacher

Aug 2002Jul 2013 · 10 yrs 11 mos · Waterford, Wisconsin

Learning ManagementStrategic ThinkingLearning Management SystemsCustomer ServiceTraining DeliveryE-Learning+10

Technology Curriculum Coordinator

Jul 2000Jul 2002 · 2 yrs · Waterford, Wisconsin

Project ManagementLearning ManagementTeacher LeadershipTeam ManagementTraining ConsultancyStrategic Thinking+17

Education

University of Wisconsin-Madison

Master’s Degree

Jan 2000Jan 2003

Alverno College

Bachelor of Science - BS — Education: Mathematics and Computer Science

Sep 1994May 1998

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