Mallika Tejasvi

Operations Associate

Greater Delhi, Delhi, India4 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Expert in designing seamless HR processes.
Proven track record in employee engagement and retention.
Strong background in hospitality and customer service.

Stackforce AI infers this person is a Human Resources professional with a strong focus on employee engagement and operational efficiency.

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Skills

Core Skills

Hr OperationsEmployee EngagementHr StrategyPerformance ManagementCustomer ServiceHospitality

Other Skills

Change ManagementOnboardingCompliance ManagementData AnalyticsEmployee Learning & DevelopmentTrainingHospitality TrainingHospitality ManagementCompensation & BenefitsTalent ManagementHuman Resource professionalNon-fiction WriterLiterary WritingStorytellingVisual Storytelling

About

People aren't just a function of business - they're the heart of it. 4+ years. Countless people impacted. One mission, making HR matter. With over 4 years in HR, I've built my career around one belief: when people thrive, organizations follow. At Social Beat, I work at the intersection of people and operations - designing and driving the systems, processes, and strategies that keep teams engaged, operations running, and businesses growing. Every team member's experience; from day one to day-to-day deserves to be seamless, supported, and meaningful. Whether it's reimagining onboarding, streamlining workflows, or partnering with leadership on workforce strategy, I bring both structure and empathy to every challenge. What sets my approach apart is seeing HR not as a support function, but as a growth driver connecting the dots between people and performance with both analytical precision and human-first thinking. Efficiency and empathy aren't opposites. Fast-paced environments don't intimidate me. They inspire me. And I build workplaces where both coexist - where people and performance move forward, together. Certified from XLRI Jamshedpur | Open to collaborating, connecting, and conversations that matter.

Experience

4 yrs 8 mos

Total Experience

1 yr 6 mos

Average Tenure

1 yr 9 mos

Current Experience

Social beat

Human Resources Operations Specialist

Sep 2024 – Present · 1 yr 9 mos · Gurugram · Hybrid

As an HR Operations Specialist at Social Beat, I architect people processes that scale with the business. My focus is on building systems that make the employee experience seamless — from the moment someone joins to how they grow within the organization.
Key Contributions:
Redesigned onboarding workflows, reducing ramp-up time and improving new hire experience
Standardized HR operating procedures across departments, driving consistency and compliance
Partnered with cross-functional leadership to align people strategy with business objectives
Led employee engagement initiatives that strengthened workplace culture and retention

Performance ManagementChange ManagementHR OperationsEmployee Engagement

Tech mahindra

Corporate Human Resources Business Partner

May 2022 – Sep 2024 · 2 yrs 4 mos · Noida · On-site

Served as a strategic HR Business Partner supporting a large, dynamic workforce at one of India's leading tech organizations. Operated at the intersection of people and business - translating organizational goals into actionable HR strategies.
Key Contributions:
Drove end-to-end performance management cycles, supporting 500+ employees.
Spearheaded L&D programs that improved skill development and internal mobility
Led onboarding for lateral and fresher cohorts, ensuring a high-quality first-day experience
Championed employee wellness and engagement initiatives, contributing to improved retention
Managed HR operations across the employee lifecycle with a focus on compliance and efficiency

Employee EngagementOnboardingHR StrategyPerformance Management

Taj hotels

Team Professional - Food & Beverage

Sep 2021 – Apr 2022 · 7 mos · New Delhi, India · On-site

This role laid the foundation for my people-first philosophy - understanding that exceptional experiences, whether for guests or employees, are built on empathy, precision, and genuine care.
Contributed to delivering exceptional customer service in a fast-paced food and beverage environment. Ensured operational efficiency, maintained high-quality standards, and collaborated with team members to provide a seamless guest experience.
Key contributions include:
Maintaining service excellence and adhering to quality standards.
Supporting smooth daily operations through teamwork and efficiency.
Ensuring customer satisfaction by addressing needs promptly and professionally.

Hospitality TrainingHospitality ManagementCustomer ServiceHospitality

The indian hotels company limited (ihcl)

Golden Threshold Program

Jul 2018 – Jul 2021 · 3 yrs · New Delhi

Completed an intensive 24-month rotational training program across key operational departments at Vivanta New Delhi, Dwarka - one of India's premier luxury hospitality brands. Gained cross-functional exposure across F&B, Front Office, Housekeeping, and Kitchen operations, building a strong foundation in service excellence, operational efficiency, and team collaboration.

HospitalityCustomer Service