Manish Chawla

CEO

Gurgaon, Haryana, India21 yrs 5 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led engineering teams at major tech companies.
  • Scaled systems to handle millions of transactions daily.
  • Expert in architecting distributed systems and agile methodologies.
Stackforce AI infers this person is a seasoned technology leader in Fintech and Edtech with expertise in scalable systems.

Contact

Skills

Core Skills

Emerging TechnologiesProduct DevelopmentSupply Chain ManagementMachine LearningEdtechScalabilityLogisticsFantasy SportsFintechManagementPayment Gateway PlatformLeadership DevelopmentTravel Technology

Other Skills

Agile MethodologiesAirline TicketingAlgorithmsAntApacheBack-End Web DevelopmentBusiness-to-Business (B2B)CVSChange ManagementChat platformCloud ComputingCost ReductionCreator EconomyData LakesDatabases

About

With nearly two decades of engineering leadership experience, I have been at the forefront of fostering innovation, crafting strategies, and roadmaps to transform businesses across diverse industries. My fascination with technology as a child led me to pursue engineering and delve into a career marked by impactful stints at MakeMyTrip, Zomato, Paytm, Jio and Classplus, and as a mentor and as an angel investor. My expertise lies in architecting distributed systems, fostering agile teams, managing large scale and high-traffic app operations, handling big data technologies and delivering high-quality solutions in e-commerce, travel, payments, logistics, retail, gaming, and now ed-tech. If I had to pick a defining moment in my career, it would be my journey with MakeMyTrip. I started as an individual contributor, and fast forward seven years, I was leading the entire engineering team for flight products, including both domestic and international funnels. I drove development and innovation to scale the product, enabling it to handle 50x the traffic compared to where we initially started. At PayTm and Jio I scaled the system extensively to handle peak traffic of over 1,000+ transactions per second and over 30 million transactions a day. At Zomato, I scaled the order management system to handle over 3.5 million deliveries a day. At Classplus, I scaled the system to handle 10K concurrent video uploads and 500+ concurrent live classes, each scaling to support over 100K students simultaneously. Additionally, I achieved infrastructure cost efficiency of around 80%. In my current stint at Interview Kickstart, I am leading the engineering team with a vision to make IK the de facto name in Interview Prep & machine learning. Beyond tech, I enjoy cricket, movies, travel, and exploring diverse cultures and cuisines. Having explored over 20 countries so far, I find inspiration in the cultural diversity and shared human connection across the globe. My philosophy? I see technology not just as a tool but as a transformative force that drives innovation and builds bridges—between systems, teams, and cultures.

Experience

21 yrs 5 mos
Total Experience
1 yr 8 mos
Average Tenure
1 yr 7 mos
Current Experience

Interview kickstart

Senior Vice President of Product and Engineering

Nov 2024Present · 1 yr 7 mos · Gurugram, Haryana, India · Remote

Multiple startups

Advisor | Consultant | Angel Investor

Apr 2024Nov 2024 · 7 mos · Gurugram, Haryana, India

  • Helping early-stage startups in leveraging technology to address business challenges using machine learning and generative AI. Additionally, I offer consultation on developing scalable products, optimising costs, and enhancing consumer experiences with a technology-centric and data driven approach, supporting their journey from 1 to 10 and beyond.
Emerging TechnologiesProduct DevelopmentMachine LearningIT Cost OptimizationGenerative AIScalability

Noviq consulting

Founder and your fractional CTO / CPTO

Apr 2024Nov 2024 · 7 mos · Gurugram, Haryana, India

  • https://www.noviqco.com
Emerging Technologies

Hyperpure by zomato

Vice President of Product and Engineering

Apr 2023Mar 2024 · 11 mos · Gurugram, Haryana, India · On-site

  • Building a sustainable supply chain for restaurants, caterers, and institutions by enhancing efficiency, building capabilities, and driving product innovation through data and personalisation.
Last MilePersonalizationSupply Chain ManagementMachine LearningForecastingBusiness-to-Business (B2B)+2

Classplus

Chief Technology Officer

Jan 2022Mar 2023 · 1 yr 2 mos · Gurugram, Haryana, India

  • Co-creating Classplus with a belief of making education accessible to all
Data LakesEdtechLive Video StreamingPeople ManagementVODChange Management+4

Zomato

Vice President Of Engineering

Apr 2019Dec 2021 · 2 yrs 8 mos · Gurugram, Haryana, India

  • Building zomato and led various verticals: dining-out - discovery, transaction and monetisation, zomato pay, video platform, zomato nutrition, zomato grocery, zomato food ordering OMS and discovery
Machine LearningIn-store paymentHyperlocalLogisticsDirect to ConsumerScalability+2

Dream11

Vice President and Head of Engineering for Fantasy Sports Platform

Sep 2018Mar 2019 · 6 mos · Mumbai Metropolitan Region

  • Building and scaling Dream11 fantasy sports platform across discovery, transaction and social
Social GraphReal Money GamingChat platformScalabilityFantasy Sports

Jio

Vice President and Head Of Engineering for Jio Merchant Cloud (O2O Commerce) Platform

Dec 2016Aug 2018 · 1 yr 8 mos · Mumbai Area, India

  • # Led a strategic project to build Jio’s Merchant Cloud Platform which enables a small mom and pop store to get digital through a mobile based integrated POS. The platform enables the merchant for digital billing, digital payment acceptance, hyper local ordering, customer management and loyalty with a very lean team of less than 50 developers with in a span of two quarters.
  • # Helped the team to scale the Jio Merchant Cloud Platform to handle the peaks of over 1000+ TPS and over 30+ Million Transactions a day.
  • # Led the team to build payment acceptance for open and close loop on JioPhone, the new smart feature phone of India.
  • # Led the Engineering for Jio Money Product for Digital and Physical Payment acceptance with a fairly diverse team of over 100 engineers.
  • # Along with this, worked on setting up the guidelines for the re-architecture of complete Payment Platform of Jio Financial Services
  • Platform.
ManagementNear-field Communication (NFC)Retail TechHyperlocalTeam ManagementFinTech+1

Paytm

Vice President and Head of Engineering for Paytm Wallet Platform

Sep 2015Nov 2016 · 1 yr 2 mos · Noida, Uttar Pradesh, India

  • # Handled Search, Order management and Fulfillment Services for Digital Marketplace at Paytm including Deals, Entertainment and Travel Services with a team size over 30 engineers working on distributed and micro services architecture and cloud-hosted applications.
  • # Moved to the Paytm Payments vertical and worked on a strategic project to move Paytm's Payment Gateway Product on to a Private Financial Cloud which includes IaaS, PaaS, SaaS and DaaS. The platform is horizontally scalable across all components, including data stores etc.
  • # While helping in migration, started heading the engineering operations for Paytm's Flagship Wallet Product and is handling a large team of over 50 engineers.
  • #Helped the team to scale the Wallet Product to handle the peaks of over 2000 RPS, 300+ TPS and 6+ Million Transactions a day. Meanwhile, planning to move the Wallet product offerings onto the Private Financial Cloud and hence make it horizontally scalable across all components and parameters.
  • # Along with this, handling the Paytm Payment's Merchant and Back-office Panels for reporting, reconciliation, payouts and settlement.
Private CloudMobile Application DevelopmentManagementPayment Gateway PlatformLeadershipTeam Management+5

Makemytrip.com

3 roles

Associate Director and Head of Engineering for Air (Flights LoB)

Promoted

Apr 2014Mar 2015 · 11 mos · Gurugram, Haryana, India

  • # Responsible for making the same flight funnel work seamlessly on all devices/form factors.
  • # Led the team of less than 30 engineers which were responsible for $ 1B GMV.
  • # Working on new strategic assignment to re-architect some of the critical pieces of the MMT's ecosystem.
  • # Led the team in redesigning the flights internet booking engine (IBE), enhancing its reliability, improving serviceability & making it scalable to 10X traffic
  • # Restricted & controlled failed reservations, bringing them down by 75%, resulting in
  • better customer experience, increasing the top line by 3%+
  • # Also, working on the consolidation and SOAfication of some of the critical systems which are a critical part of MMT's ecosystem and making them available under MMT Service Cloud.
Leadership DevelopmentOnline Travel ServicesManagementPeople ManagementTravel TechnologyAirline Ticketing+5

Senior Manager - Technology Development

Apr 2012Mar 2014 · 1 yr 11 mos · Gurugram, Haryana, India

  • # Works closely with CTO on some of the Business Critical Technology Initiatives at MakeMyTrip.
  • # Envisaged a Server Push Model to publish notifications/alerts/tips to the client browsers.
  • # Responsible for a complete UI overhaul of the Flight Funnel, increasing the performance by 80% and reducing the latency to 1/5th of the actual.
  • # Initiated & automated scheduling of critical business processes like ticketing, cancellation, date change to enhance the customer experience and reducing the bottom line by INR 200mn+ annually.
ManagementTeam Management

Manager - Technology Development

Mar 2008Mar 2012 · 4 yrs · Gurugram, Haryana, India

  • # Leads the Technology Development effort of MakeMyTrip's flagship product - Domestic Flights
  • # Reports directly into the VP Technology
  • # Responsible for re-architecture of the Flight Search/Booking Engine (Core of the Flights Product)
  • # Also responsible for automation and integration of Ticketing/ERP push processes and other Ancillary Integrations with Flight Funnel.
ManagementTeam Management

Hp

Sr. Software Engineer

Aug 2006Mar 2008 · 1 yr 7 mos · Bengaluru, Karnataka, India

  • # Worked as an Individual Contributor on HP's Enterprise SOA platform.
  • # Single handedly delivered the integration of HP SOA-PE with HP Systinet's GIF (Governance Interoperability Framework)
  • # Was responsible for new feature development of HP SOA-PE (then HP SOA-M).

Ge

2 roles

Sr. Design Engineer

Jan 2006May 2006 · 4 mos · Bengaluru, Karnataka, India

  • # Was responsible for the integration of GE CPO, and GE Practice Management solution and GE CPO, and GE CardioSoft.

Design Engineer

Jul 2004Dec 2005 · 1 yr 5 mos · Bengaluru, Karnataka, India

  • # Worked as an Individual Contributor and was responsible for new feature development of the GE Centricity Physician's Office product (then GE Logician).

Infosys

Software Engineer

Jun 2003Jun 2004 · 1 yr · Mangaluru, Karnataka, India

  • # Worked as an Individual Contributor and was responsible for automating the process of filling the mortgage loans in the Private Mortgage Insurance Domain.

Ibm research, india

Summer Internship

May 2002Jul 2002 · 2 mos · Greater Delhi Area

  • # Worked as an Summer Intern with the research group working on project aimed at e-Governance.

Education

Maharshi Dayanand University

B.E. — Computer Sci.

Jan 1999Jan 2003

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